Turkbank English Customer Reps

petsitter61


Joined: 19/06/2008
Posts: 180

Message Posted:
30/06/2008 09:34

hello everyone

just to let you know there are three englısh reps employed by TURKBANK



Justına Lındley based at Karakum Branch 0392 815 4713

j.lindley@turkishbank.net



Gemma Carter based at Alsancak Branch 0392 821 3398/9

g.carter@turkishbank.net



Lında Roy based at Karaoglanouglu Branch

l.roy@turkishbank.net



we are here to help you and are avalıble ın branch 8.15am - 12.30

monday to frıday no appoıntment nessesary



bank hours are 8.15am - 12.30 mon - frı

and 2.00pm - 3.15pm mon to frı

please note now closed wednesday pm as summer workıng hours june/august



thank you

simbas



Joined: 16/07/2007
Posts: 5943

Message Posted:
30/06/2008 09:38

hi petsitter61 , welcome to the forum , and thanks for the info .

regards , simbas

schnib


Joined: 24/05/2008
Posts: 101

Message Posted:
30/06/2008 10:17

hi petsitter61,great to hear this . thank you. we will be contacting one of the branches soon.

Pipie


Joined: 05/01/2008
Posts: 5499

Message Posted:
30/06/2008 10:28

Thankyou for such a good customer service approach will be contacting you shortly .

odgy47


Joined: 04/01/2008
Posts: 75

Message Posted:
30/06/2008 11:58

hi petsitter61

how long will it take to set up an internet banking account with you if we just come straight into the bank as dont want to spend hours in there when it is so hot and beautiful outside?

petsitter61


Joined: 19/06/2008
Posts: 180

Message Posted:
30/06/2008 13:06

go straight to one of our reps and fıll ın form we then prınt off contract ın turkısh but gıve you an englısh translatıon of what you sıgn to keep.

two weeks later ınternet password arrıves ın branch for you to collect

please note any accounts you open after applyıng for ınternet access has to be manually added on to your vıewıng please ınform staff of new accounts set up

odgy47


Joined: 04/01/2008
Posts: 75

Message Posted:
30/06/2008 19:52

do we need to bring anything with us to open the account?

greenman


Joined: 16/02/2008
Posts: 526

Message Posted:
30/06/2008 20:23

Just wanted to say what outstanding service I received recently from Turkish Bank.

I have an internet account - very easily set up- and manged to lock myself out by putting in the wrong password 3 times (Dohh!) just before returning to the UK. was coming back in june so thought I would sort it out then.

Didn't count on the excellent services of Linda Roy, who contacted me via email to see if I had a problem. Shortly after I had a telephone call from their IT section (while I was still in UK) and was talked through the resetting process.

Absolutely first class service - and no - I am not a relation nor do I work for turkish bank.



greenman

petsitter61


Joined: 19/06/2008
Posts: 180

Message Posted:
01/07/2008 08:44

thank you greenman for your comments



to odgy47 sorry ı thınk ı mıss understood ı thought you had accounts and wanted ınternet access to open accounts please brıng your passport to branch and a mın £20 to open sterlıng account you wıll need to talk to rep to fınd out whıch account you need and how ıt works.

ınfo on all other accounts and movıng money wıll be gıven



3 ways to put sterlıng ın your account

cash ıf you brought ıt out the lımıt through customs at the aırport ıs 10,000 euros each new rules ın place 14 june 2007



swıft transferr whıch takes 5 workıng days and has charges all along the transferr route



deposıt a cheque ınto your sterlıng deposıt account thıs takes 31 days to clear and there ıs NO CHARGE. ıf you are not here post cheque to us whıch takes about 10 days and then we lodge ın account for you.



Turkbank**********branch

PO box 272

Gırne

Mersın 10

Turkey



Lında Roy

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
01/07/2008 09:57

Linda,



What about transfering cash on internet? I bank with the opposition, having Premier accounts at both ends.



I transfer on line, FOR FREE, and the cash is my account in Girne usually the same day.

petsitter61


Joined: 19/06/2008
Posts: 180

Message Posted:
01/07/2008 14:02

to transferr cash ıt costs money from your bank ın uk to London then London to here ın the TRNC then we take commıssıon

thats why nearly everyone moves money vıa a cheque deposıt and waıts 31 days

ı heard one of the opposıtıon charges £55 to clear a cheque tıme and thıs takes 66 days

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
01/07/2008 15:31

That is why I will not change then, why pay money and wait 31 days.



Sorry.

Geoff1131


Joined: 12/07/2007
Posts: 276

Message Posted:
01/07/2008 16:05

Hi cyprusishome, I wish i had your luck, i've been trying to get money sent from HSBC in UK to an account set up here in Girne both premier accounts and i'm still waiting. Last friday they faxed from Girne to autherise sending the money and the girl there said it would be in my account here on monday this week, still waiting,I am now seriuosly considering opening an account with Turkbank as it could'nt be any worse.

Geoff

Colliedog


Joined: 16/03/2007
Posts: 132

Message Posted:
01/07/2008 22:28

Hi Pets61,



Great info for us and thanks, very helpful post.



When you say cheques can be deposited into a sterling deposit account in a NC bank.



Do all the banks work this way, there, when depositing a cheque ?



Are we saying if I were to write out a cheque from my uk bank, deposit into my sterling account there, then it would clear in the allocated time for that bank?



Colliedog

petsitter61


Joined: 19/06/2008
Posts: 180

Message Posted:
04/07/2008 08:45

some banks charge for thıs and take longer to clear your UK cheque

you need to ask you bank as ı can not say refrence others

Littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
04/07/2008 10:05

What rate do turk bank give on 30 day deposit in ytl ?



Continental give me 20 %

Barrovian1



Joined: 16/11/2007
Posts: 95

Message Posted:
04/07/2008 12:48

Hi Littlenige

I bank with Turk Bankasi. I get 14.5% on my 30 day deposit account.

I heard about Continental paying 20%, but becasuse I haven't heard of them before, I decided to play it safe. I read on one of the posts (think it was ukturk) about banks crashing in the early 2000's, and people getting there fingers burnt. Better the devil.



Cheers

Bob.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
04/07/2008 13:13

barrovian,



Because all banks are now bonded to a minimum pay back per account they are almost as safe as UK banks. There is risk involved in trying to maximise your interest rates but I think for our circumstances, ie providing our income, it is worth the minute risk.



There is another thread running on interest etc where all of this has been covered.



I use Iktisatbank where they pay 18% or 18.5% for over 50,000 ytl with withdrawl or pay in allowed on the monthly maturity date.



It really is worth investigating all of the local banks and because the government bond is per account you can maximise over several accounts if you wish.

Barrovian1



Joined: 16/11/2007
Posts: 95

Message Posted:
04/07/2008 13:34

Thanks for the info, I will look into that.



Bob.

Portia


Joined: 02/07/2008
Posts: 31

Message Posted:
05/07/2008 00:04

Hi Petsitter61

Need advise please as all the info does confuse my tiny brain. Just to clarify, am i right to believe that i can transfer funds from my Abbey account in uk to your Turkbank but transfer charges would apply.



Funds can also be transfered by sending you a cheque but that is a longer process.



What evidence do i need to produce to open a joint account?



Hope to hear from you soon.

Portia

schnib


Joined: 24/05/2008
Posts: 101

Message Posted:
05/07/2008 11:11

Hi Cyprusishome

We opened accounts in Girne with Continental Bank and it is a nightmare trying to transfer funds via A & L even though we have all the necessary details. We are considering opening an account with Turkish Bank (UK) Ltd in London and NC and are hoping this will be a bit easier - which bank are you with?

Schnib

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
05/07/2008 15:59

I trnasfer all through HSBC Offshore to HSBC Girne and then take notes to other bank. Have not had need to test the internet of the smaller banks yet, remember the likes of Continental & Iktisatbank only have a handful of branches and their networks are still new and untested for the business they could potentially get.



This is why I always recommend people use the big banks first, make sure the system works and then move onto the ones that are new and with more risk.

schnib


Joined: 24/05/2008
Posts: 101

Message Posted:
06/07/2008 22:14

hi cyprusishome Thanks for the info - really appreciate it. Will look into it further.



Schnib

petsitter61


Joined: 19/06/2008
Posts: 180

Message Posted:
08/07/2008 16:51

when transferrıng money remember you are sendıng to our correspondant bank ın London no need to mentıon the money ıs comıng here as London forward ıt on there wıll be a charge from your bank to London then London to here

thıs can be done from most banks onlıne as thıs ıs a domestıc transferr



to open account wıth any of our branches just brıng your passport and £20

also once your account ıs open you can deposıt a UK cheque whıch takes 31 days to clear but there ıs NO CHARGE



lında Roy