unlocked 3g dongle problem

pezmaz


Joined: 31/05/2009
Posts: 5

Message Posted:
13/06/2009 23:27

Hello all,



My wife is there at the moment with an unlocked dongle and mobile partner.We saw on the forum that this generally works with the turkcell pre-pay sim.Before she left we put in the settings for turkcell but she is getting the 'error 619 cannot connect to remote computer'.

Does anybody know what we may be doing wrong?

guinness


Joined: 10/03/2008
Posts: 224

Message Posted:
14/06/2009 11:26

Did you get the dongle supplier to remove the original software and programme in the universal software ? I am told that is usually the problem.



I bought a new t-mobile dongle this week and the supplier changed the software for this reason.



guin

Hatty


Joined: 13/07/2008
Posts: 260

Message Posted:
14/06/2009 12:01

I took my laptop, unlocked 3 modem and a 70tl monthly card into the Turkcell shop and they sorted it out for me while I waited.

pezmaz


Joined: 31/05/2009
Posts: 5

Message Posted:
14/06/2009 15:29

Thanks both



guinness---the software was removed in uk



Hetty----where is the Turkcell shop---think I'll tell her to go there

Hatty


Joined: 13/07/2008
Posts: 260

Message Posted:
14/06/2009 15:53

It is one the left hand side of the road, just after the main roundabout towards Arcelik, Garanti Bank etc. I am sorry I do not know the name of the road.