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Problem with washing machine

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bankadan


Joined: 14/12/2007
Posts: 979

Message Posted:
13/07/2009 10:17

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Message 1 of 24 in Discussion

dont know much about them, but it is not taking in the conditioner takes the soap powder, but leaves the conditioner and also extra water in with it after the wash, have cleaned out the 'drawer' but no joy. Quite new washer, but out of warranty, thought maybe something simple, if anyone knows anything about washers please.....



nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
13/07/2009 10:20

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Message 2 of 24 in Discussion

My machine does this at times. I take out the drawer and wash it under hot water it is often blocked with the conditioner so use a skewer to clean it out. The I wash inside the machine where the drawer goes as it is often clogged up with the washing powder and conditioner.



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
13/07/2009 10:23

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Message 3 of 24 in Discussion

Hi Jim

I am having problems with my Arcelik washing machine, it now doesnt take in water, they have been out 3 times in the last 4 months and now its doing it again, I also have tried pulling out machine (not easy on your own) and taking off hose to see if its blocked nothing, I,m fed up with paying out to see the same thing happen again and again,

so anyone out there that can offer any advice to Jim or myself

Would be grateful

Sheila



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
13/07/2009 10:25

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Message 4 of 24 in Discussion

I forgot to say I never put powder in the compartment always in the ball and straight in with the clothes, now my washing is piling up and not sure where to go from here.



Stewart


Joined: 19/07/2008
Posts: 1107

Message Posted:
13/07/2009 10:30

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Message 5 of 24 in Discussion

Have you tried the filter?....it may need cleaning / clearing



It should be located a the bottom, front of the machine....normally a squarish box that can be pulled open, or unscrewed.



Take out the filter and clean it....when the machine is empty..or else all the water will go onto the floor



colly


Joined: 31/07/2008
Posts: 297

Message Posted:
13/07/2009 10:40

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Message 6 of 24 in Discussion

The filter would only stop the water going out not in. Check the gauze (if it has one) on the inlet, it may be blocked with debis and build up as the water quality here is rubbish. Is it cold water fill only? Most are now.

Col



Stewart


Joined: 19/07/2008
Posts: 1107

Message Posted:
13/07/2009 10:47

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Message 7 of 24 in Discussion

Dear Colly......sorry, but you are not correct, if the filter is blocked, it will not allow any more water in..as it is unable to complete the cycle as it had not finished emptying or cannot empty.



Agree with you about checking the inlet filter ( if it has one )



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
13/07/2009 11:07

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Message 8 of 24 in Discussion

HI All

I have checked the Filter it had just a small button and a ton of water came out, not sure about the gauze when I pulled the machine out I took off the one hose to see if that was blocked, but is the gauze in there and do I just pull it out. and also it is just cold water fill.

Getting all hot and bothered now dont want to ring Arcelik again if its something that I might be able to fix and for them to charge me 80ytl for a 2 min call out

Sheila



crofter


Joined: 16/12/2008
Posts: 1035

Message Posted:
13/07/2009 12:41

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Message 9 of 24 in Discussion

smithy - try un doing the cold water supply pipe where it connects to the washing machine. The filter here can get full and this will prevent the water getting through. Good luck.



AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
13/07/2009 16:17

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Message 10 of 24 in Discussion

The cold water hose may have a filter at the tap end also, obviously make sure the tap is turned of before you disconnect. Most problems are to do with the outlet filter being blocked (water not emptying from machine), hose inlet filters being blocked (machine not progressing on the wash cycle and not filling up with water) and the jets that feed the dispenser tray being blocked (hard water) with the contents not being purged into the tub.) All of these problems are easily fixable but it is important to use Calgon or equivalent with your washing powder to stop the build up of limescale.



perfectpete


Joined: 30/11/2008
Posts: 20

Message Posted:
13/07/2009 17:05

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Message 11 of 24 in Discussion

Happens to mine all the time..



Just pull the machine out.

Disconnect the inlet hose (the one that runs from under the sink to the back of the machine)

With a narrow head pair of pliers, pull out the small filters from the machine end and from the tap end under the sink.

Then clean the filters..



You might need some 'Tuz Ruhu' from the supermarket. Fill up a cup with a little TuzRuhu and drop the filters in..

BE CAREFUL with the TuzRuhu though!!! Dont touch the stuff with your fingers and DONT leave the filters in for too long!!



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
13/07/2009 17:16

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Message 12 of 24 in Discussion

thank you so much for all the info, I will take the hose off again and see if the filter is blocked, I do this with the taps, and use white vinegar, lets hope its just that and not have to call Arcelik out to look for 2 mins and charge you 80ytl for nothing, i do appreciate your help many thanks again, will get back if this doesnt work.

Sheila



Coachie



Joined: 29/07/2008
Posts: 2135

Message Posted:
13/07/2009 18:33

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Message 13 of 24 in Discussion

I have just cleaned out the main outlet filter on my daughters washer.Full of rubbish and 3.60pence in coins.The symptons she had were,all the lights on the panel were flashing,it would not empty or spin or fill up,but after I emptied the garbage out of the filter,it works ok now..I took the powder draw out and cleaned half a ton of un used powder out of that,she now uses the tablets in the ball thingy.You can buy some washer cleaner from the supermarkets and run that through about every three months if you have dodgy water over there,might save you for the future..



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
13/07/2009 18:52

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Message 14 of 24 in Discussion

HI Coachie

I only put the powder in the ball and never in the dispenser, mine seems to go through the cycle but when it comes to the filling up no water is coming through and if I take the drawer out you can just see a trickle at the back, I have been using a stiff brush to clean out behind the drawer, will try some calgon tomorrow, after I have pulled the machine out and take the hose off and the gauze inside it I hope thats right, but hey I have to try something

Many thanks again for all the info

Sheila



paddywack


Joined: 04/05/2009
Posts: 959

Message Posted:
13/07/2009 20:40

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Message 15 of 24 in Discussion

Have you looked at the tap at the sink end of the hose,could be blocked or corroded.



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
13/07/2009 21:16

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Message 16 of 24 in Discussion

paddy The machine is in the hallway and you can only pull it out so far of the cabinet, and if I was strong enough maybe I could push it to one side and get to the tap at the back, but not having a midget around I dont think I could get to it, but tomorrow I am going to have another go, good job I was a girl guide I wont give up )

So many members have been so kind with suggestions

Many thanks again

Sheila



elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
13/07/2009 22:07

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Message 17 of 24 in Discussion

I don't think anybody has answered the original question which was:

"dont know much about them, but it is not taking in the conditioner takes the soap powder, but leaves the conditioner and also extra water in with it after the wash, have cleaned out the 'drawer' but no joy. Quite new washer, but out of warranty, thought maybe something simple, if anyone knows anything about washers please...."



I think this is easy to sort out. Take out the draw and clean it well. Now comes the trick. The compartment which takes the conditioner has a short pipe in the middle with an open end. The top cover that goes over this conditioner

compartment has a bigger diameter pipe fixed on it. This bigger must go over the thinner pipe. So one pipe must go inside the other pipe.



This is how it works. When water goes into the conditioner compartment the level of fluid rises and begins to overflow through the thinner pipe and starts off a syphon action and sucks through the whole conditioner. Good luck.

ismet



loslobos


Joined: 02/04/2009
Posts: 167

Message Posted:
13/07/2009 22:24

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Message 18 of 24 in Discussion

Yea, it's a problem, ain't it ? That's why I never bought her in doors a washin machine.



bankadan


Joined: 14/12/2007
Posts: 979

Message Posted:
14/07/2009 08:21

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Message 19 of 24 in Discussion

Thanks, will give it a try



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
14/07/2009 11:07

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Message 20 of 24 in Discussion

It now looks like an Arcelik call out

I followed everyone's advice, and took the hose off the Machine and also managed to get the little plastic bit out and clean, but nothing seemed blocked as the water was gushing out of the hose, but nothing is coming into the machine except a trickle, I have now flooded my hallway, got about 10 towels out to mop up which I cant now wash,

So if anyone out there is looking for a Plumbers MATE please dont call me ) ) )

Sheila



elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
14/07/2009 12:35

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Message 21 of 24 in Discussion

Sheila,

That is how all the mates learn to do things except they try it on others first.

ismet



Coachie



Joined: 29/07/2008
Posts: 2135

Message Posted:
14/07/2009 12:41

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Message 22 of 24 in Discussion

Smithy...Where are all the gentlemen out there.I would have thought some one would have offered some Physicall assistance to move your washer and have a look at it.By the sounds of it there are none around.Come on guys dont let a woman struggle with a heavy washer,get out there and do your good deed for the day...



sunnyday


Joined: 14/03/2008
Posts: 269

Message Posted:
14/07/2009 12:46

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Message 23 of 24 in Discussion

I had arcelik out to my washing machine yesterday. One of the problems was with the conditioner. He said it was because of the water here. The pipe that the conditioner goes through gets blocked & he cleaned it out.



Don't know how long the guarantee is with arcelik, but my machine's over 2 years old & we weren't charged.



smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
14/07/2009 13:32

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Message 24 of 24 in Discussion

Coachie you are a sweety, there is never a man around if you need or want one, but as I havent solved the problem its down to Arcelik

sunnyday mine just doesnt fill up either the washing powder/comfort section just trickles through, and mine is 3 years old but they always charge me last two times the same fault and each time 80ytl for a 2 min job

Do I look rich or what ???

Sheila



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