Offsetsan SwimmingPool Chemicals Special Offers

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
18/08/2009 12:29

Dear All,



Finally our new batch of clorine arrived.. Now, get ready for the price offer.!! Our special offers for our special customers are;

- 25kg - 90% Granular Chlorine = 45,50 Euro + VAT.

- 25kg - pH+ = 16,50 Euro + VAT

- Multiaction Tablets (CHlorine, Algaecide, Floc) 25kg 86% = 60,00 Euro + VAT

** The prices are exworks (means you collect your products from our office).



PS. Our phone no = +90 392 224 0510



Kind Regards,



NiL

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
18/08/2009 12:36

Nil,



its a lovely post, but i reccomended a few of my friends to your company who purchased chlorine from you, but the Chlorine was rubbish - And to add insult to injury, none of them were happy about your atitude when they complained.....



As a result neither myself nor my friends will be using Offsetsan again...



Perhaps you should brush up (no pun intended) on your customer service skills.....

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
18/08/2009 12:39

ohh the competitiion is hotting up amongst the chlorine sellers

TRNCVaughan


Joined: 27/04/2008
Posts: 4578

Message Posted:
18/08/2009 13:09

Hi NN,



One might almost title this thread: "Where can I buy the cheapest pool chemicals"?



Please do not take this as a criticism of yourself but I have often said that in the quest for "the cheapest swimming pool chemicals" we often find that we haven't ended up with "good value for money".



There are other good value for money ways to sanitise a pool, Zerochlor being one and our favourite, Aligator, another. Chlorine may no longer be the most cost-effective way.

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
18/08/2009 16:47

Message 4



TRNCVaughan



Thanks so much for your kind words regarding zerochlor and your confidence in our product.

lets hope some day soon every 1 realises that there is very good alternatives to chlorine and not to costly.

jazzaktai


Joined: 14/04/2009
Posts: 136

Message Posted:
19/08/2009 08:42

offsetsan can i have some of that stuff with the green paint in that i bought off you last year lol

Geejay


Joined: 18/04/2009
Posts: 475

Message Posted:
19/08/2009 10:03

I've had no problem whatsoever with chemicals from Offsetsan.



negativenick, In what way do you and your friends find that the chlorine was "rubbish" ?

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
19/08/2009 10:14

mess 7 - Geejay, i bought chlorine from Offsetsan and had no problems - 3 of my friends subsequently bought chlorine from them on my reccomendation.....



But the pools quickly started going green - One visited Vaughan and he recconed that the chlorine had "lost it's zest"....



It was suspected that it had not been stored properly prior to purchase.



When Offsetsan was contacted each was told that they'd never had this problem before and weren't really interested.....



We've no gone the the place next to "Flippers" and had no problems....



As far as using Offsetsan again - No thanks......

Teresa


Joined: 21/11/2007
Posts: 1018

Message Posted:
19/08/2009 10:37

We always use Offsetsan and have never had a problem with our pool, they have just changed supplier last week for their chlorine.

PoolDoctor


Joined: 30/07/2009
Posts: 8

Message Posted:
19/08/2009 18:59

All this time to every customer that has visitted them for the rubbish chlorine they have said that they have had no complaints before. So why have they changed their supplier.... if they really have.

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
19/08/2009 19:18

mess 10 - Exactly....

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
21/08/2009 14:57

Dear All,

First of all thank you very much for your complaints and supportings.



We are a wholesaler, and its our duty to supply the most qualified products with lowest prices. We used to get the product from China, and now we find a good company in Europe, with cheper prices. So, why shouldn't we change our supplier.? We always, test our product in the origin country, and we also use the intermediate surveyors to check them before shipment.



Anyways, you all read our customers' posts, and they are happy with our product. Also, be sure that we have been selling this product since 2000, and we sell 10s of container-full chlorine. So, if we cannot store them properly, we should throw all of them away, not just 3 or 4.



cont'd....

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
21/08/2009 14:58

cont'd...



Therefore, please instead of suspecting our product storage, also think about your storage conditions. And you are all welcome to see how we store our products.



I am respecting of using or not using our products, but please be more constructive while you criticize.



Finally, we are a trading company, who is next to our customers everytime. And because we have some delays of arriving our products which are totally out of our control, we are excusing from our customers by selling the products with the same price of “costs”. That’s the reason of selling at this price. What I am expecting is a more constructive criticism, but be sure that we remain here to serve you all.



Rgds,

NiL

waddo


Joined: 29/11/2008
Posts: 1966

Message Posted:
21/08/2009 15:24

Never had a problem with Offsetsan or their products - but would love to know what the price is for PH- as I don't need PH+.

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
21/08/2009 15:30

mess 12 / 13 - its a pitty you didn't have thaqt attitude when my THREE friends who i reccomended to you complained....



Sorry Nils but all three of them were far from happy with your atitude - you apparently knew there was a problem...



An astute business would have given them ALL of their money back......



You didn't....



That's your choice.....

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
21/08/2009 15:56

Message 14



Waddo, the price for ph- is 13.00 + VAT..

Please remember that the price is exworks.

PoolDoctor


Joined: 30/07/2009
Posts: 8

Message Posted:
29/08/2009 17:07

mess 12



Dear Nil



First of all we are all intelengent people and we all know that there is no other country in the world that produces chlorine. How can you say that your product is not chinese. The packing in the drums were disintigrated when they arrived to us and the color of the chlorine had gone yellow, So how can you blame us for not storring it propperly. Got a friend that has still got 40 drums of your old stock, can he come to change them with your new stock ?

Geejay


Joined: 18/04/2009
Posts: 475

Message Posted:
29/08/2009 17:27

PoolDoctor......Why do you say that chlorine is only produced in China ?



This is just not true. There is a thriving European chlorine producing industry. This chemical is produced worldwide.

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
29/08/2009 17:31

strange Ofsetsan haven't replied to message 17.....



Customer service and all that...

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
29/08/2009 21:45

NN Message 19.



Perhaps the reason Nils hasn't responded is because message 17 was posted today, Saturday at 17:17.



They only work Monday to Friday!



You only gave her 24 minutes since you replied!!! Very funny



I expect you to respond "POSITIVELY" to this response within 23 minutes, no longer!

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
29/08/2009 22:19

33 minutes and STILL no response

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
30/08/2009 03:13

it still amazes me as to how many people are still useing poison ,,sorry i mean chlorine in there pools.



There are alternatives in the market place now that are or work out in the long run just as cheap as poison,,opps i mean chlorine, to much vodka again.



anyway,to all the people that have found a alternative





happy chlorine free swimming

mia100max


Joined: 19/03/2008
Posts: 404

Message Posted:
30/08/2009 21:20

I want to know why I was charged the old price then when I went last week and purchased the new chlorine. Can you comment please offsetsan???

You're message is dated the 18th August, I went after this date.

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
31/08/2009 12:22

Meesage 17,



We haven't knew anyone who has 40 drums to change. They haven't contact us I mean, but Yes you can tell him to contact with us for this matter.



As I said in my first first message, I can rarely check the site, since I have other things to do, so if you need an urgent reply you can mail us... And sorry but I have to tell that I was surprised of your comments. (NIL)



We remain, regards.

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
31/08/2009 12:26

Message 23,



Can I have your full name please?



Please remember if you come and collect the product from here, it is 45,5 € + VAT,

but if the products were delivered to you the price is 55,00 € + VAT.

I will check this when I got your full name.



Regards.

mia100max


Joined: 19/03/2008
Posts: 404

Message Posted:
01/09/2009 15:23

I came to you & collected in car.

Will email you my name & address.

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
01/09/2009 16:16

Dear Customers,

Please make sure that the VAT is 16%, where the chlorine comes to 52.78€ including VAT.

If you want delivery, the price will be 55€ + VAT = 63.80€,



So, mia100max, please confirm that the problem solved...



Regards, NiL

Geejay


Joined: 18/04/2009
Posts: 475

Message Posted:
02/09/2009 13:18

There seem to be some personal agendas at work here.



I've had no problems with chemicals from Offsetsan.

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
03/09/2009 08:09

Thank you Geejay

donga


Joined: 01/04/2009
Posts: 272

Message Posted:
22/09/2009 12:50

We went back to UK for 2 months in Summer & the pool wasn't looking it's best ( we had started to struggle with it to be honest). Anyway, not to worry cos we were having a pool guy in whilst we went back & new it would be crystal when we came back & sure enough it was.



I have started to look after it myself now we are back & it's lost its sparkle so I gave it a double dose of chlorine yesterday to give it a little shock & having just tested it a day later it is showing no hardly any chlorine at all.



I bought a big tub of the Offsetsan chlorine in may & this is when my problems started so I am convinced that this chlorine is no good & low & behold I find this thread.



I'll add this to my ever growing list of rip offs

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
22/09/2009 12:53

mess 30 - sounds like you bought from the same lot as my chums did....



why not take it back ?? - lets hope you get better than the "Naff Off" than my chums got...

donga


Joined: 01/04/2009
Posts: 272

Message Posted:
22/09/2009 13:04

lets see if i get a response on here eh ?



looks like i will give that zerochlor a go

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
22/09/2009 13:37

message 32



your very welcome to try our product donga



look forward to seeing you



Happy chlorine free swimming folks.

Nil_Offsetsan


Joined: 03/08/2009
Posts: 16

Message Posted:
28/09/2009 13:50

Message 30,

Sorry for my late reply, but I am not using this very often. Yes, you are welcome to come and change the chlorine with our new batch..

Rgds, NiL