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daisy dukes

Joined: 06/09/2008 Posts: 3815
Message Posted: 17/09/2009 13:22 | Join or Login to Reply | Message 1 of 15 in Discussion |
| I have had my dongle for almost 3 months, and never had any problems...until now...i keep losing the connection, for long periods of time...is this a dongle problem or a service problem? Is anyone else having this problem?? Just when i'm typing up a long narrative to send in an email for example...i lose the conection, and whatever i was writing...this is becoming a frustrating 'non' joke!! DD |
Smity


Joined: 14/09/2009 Posts: 826
Message Posted: 17/09/2009 13:30 | Join or Login to Reply | Message 2 of 15 in Discussion |
| Buy connecvtion I suppose that the PC does not reconise its plugged in Try it in another port see if thatb works and alway go to saftly remove hardware on the menu bar at the bottom of your screen.If any of these dont work you need to save all the stuff onto a file on your desk top and but a new 'dpngle' but make sure its a USB2 especially if your running vista hope this helps |
flightholiday

Joined: 19/07/2007 Posts: 3217
Message Posted: 17/09/2009 13:35 | Join or Login to Reply | Message 3 of 15 in Discussion |
| DD try typing it in word or notepad on your computer and then copy and paste it into the email - that way you can do it easily and are less likely to loose it. It used to be the old way when everyone had dial up. You could check the spelling in word and lose all the format in notepad. Very useful. |
AnthonySmith

Joined: 14/05/2009 Posts: 455
Message Posted: 17/09/2009 13:38 | Join or Login to Reply | Message 4 of 15 in Discussion |
| It is most likely the "service". Everything you've described, I've suffered. However, don't go and buy a new dongle. Chap at Laconic said if all else failed with mine I should take it to Turkcell and let them test it. If it was faulty they would replace it, he said. It's working better now, but the service is still poor. |
Smity


Joined: 14/09/2009 Posts: 826
Message Posted: 17/09/2009 13:39 | Join or Login to Reply | Message 5 of 15 in Discussion |
| Ps we my daughter daid that when she had this problem with my 'dongle' she placed her mobileby it and the signal was ok. |
daisy dukes

Joined: 06/09/2008 Posts: 3815
Message Posted: 17/09/2009 13:40 | Join or Login to Reply | Message 6 of 15 in Discussion |
| Thanks folks...i'l take it to the shop and see what they say! DD |
orangekazzie


Joined: 31/07/2007 Posts: 1091
Message Posted: 17/09/2009 13:55 | Join or Login to Reply | Message 7 of 15 in Discussion |
| Can you go to an area which has a stronger signal ie. Girne and try it again. It could be the area you live in. Is your mobile a 3g and on the same network. have a look at the signal strength on your mobile. If its only got 1 or 2 bars showing then your dongle connection will be patchy. Karen |
daisy dukes

Joined: 06/09/2008 Posts: 3815
Message Posted: 17/09/2009 14:43 | Join or Login to Reply | Message 8 of 15 in Discussion |
| My phone is absolutely fine...no problems at all... DD |
joandjelly

Joined: 24/02/2008 Posts: 2953
Message Posted: 17/09/2009 20:15 | Join or Login to Reply | Message 9 of 15 in Discussion |
| I have the same problem as you DD and I am also in Karsiyaka. It is driving me NUTS. I think it is definitely the reception as I have no problems if I take my laptop outside. Its very very annoying as I have to keep disconnecting and reconnecting. |
daisy dukes

Joined: 06/09/2008 Posts: 3815
Message Posted: 17/09/2009 20:19 | Join or Login to Reply | Message 10 of 15 in Discussion |
| I don't think it's the reception, as it's only started a couple of days ago, and i never have trouble with my phone...i've a feeling it's a dodgy dongle...bloody thing is driving me nuts!! grrrrrrrrrr DD |
DutchCrusader


Joined: 19/05/2008 Posts: 11280
Message Posted: 17/09/2009 21:02 | Join or Login to Reply | Message 11 of 15 in Discussion |
| 1: Try the long USB-cable that came with your modem to connect the modem to the computer 2: Then try moving your modem to different places (see 4) around your computer and check the connection 3: Preferably as close to a window and as far away from the metal in your room's walls (Faraday Cage) as possible 4: Try to find out the position of TürkCells broadcasting mast 5: No guarantee, but sometimes this works. Good luck! |
DutchCrusader


Joined: 19/05/2008 Posts: 11280
Message Posted: 17/09/2009 21:04 | Join or Login to Reply | Message 12 of 15 in Discussion |
| And don't forget: mobile modems were invented with mobile people in mind... |
daisy dukes

Joined: 06/09/2008 Posts: 3815
Message Posted: 17/09/2009 21:09 | Join or Login to Reply | Message 13 of 15 in Discussion |
| DC....done all that....the error message says...can not connect remotely to the pc....or something like that... DD |
DutchCrusader


Joined: 19/05/2008 Posts: 11280
Message Posted: 17/09/2009 21:18 | Join or Login to Reply | Message 14 of 15 in Discussion |
| DD, does the same error message show every time you try to connect? (And not "something like that...", what exactly? ) And it never works? Did it slowly become worse? Are you sure the software was installed without problems? Have you tried to de-install and re-install the software on the CD? |
lulubell

Joined: 18/11/2008 Posts: 595
Message Posted: 17/09/2009 21:46 | Join or Login to Reply | Message 15 of 15 in Discussion |
| hi daisy dukes i also had this problem and could not get connection it gave me the same message, i had enough and decided to take it back to the shop who then told me i had used my limit up and this message appears when its time to replace it or buy a top up..not sure if this is the same thing as your experiencing though. lulubell |
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