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SteveAustin



Joined: 10/03/2008
Posts: 202

Message Posted:
22/04/2008 21:28

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Message 1 of 43 in Discussion

Have just discovered that Barclays has charged me 106.00 for the privilidge of transferring some money to NC last month despite being told in the branch that it would be 20.00 for the standard service, which I might add took eleven days to get there.

I have spent the last hour on the phone to them listening to music and trying to get some sense out of a colonial cousin to no avail, eventually gave up and lodged an official complaint.

Anyone any other ideas for transferring at a sensible fee and reliable service.



Mike.



kewen


Joined: 03/08/2007
Posts: 59

Message Posted:
22/04/2008 21:39

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Message 2 of 43 in Discussion

We too are having problems with Barclays transferring money. The first payment to our solicitor never made it into his account as Barclays cocked up the account no. Sent it again(barclays waived the charge due to their mistake) and the solicitors bank are saying they havent had the money Barclays are saying the money has been credited to the account. So we are too finding this a frustrating way of transferring money. Another visit to the bank tomorrow to try to sort it out. However they charged 40.00 not 120.00.



kavenkoy


Joined: 10/04/2008
Posts: 1787

Message Posted:
22/04/2008 21:39

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Message 3 of 43 in Discussion

hi mike



i transfered upto 10k with oneaccount AND halifax from uk to trnc bank accounts .top of my head it was 25 going out and 20 to get received or other way around .





transfered 1k last month was 15 and 20 to receive

hope it helps kav



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
22/04/2008 21:40

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Message 4 of 43 in Discussion

Hi we have opened a HSBC account in both the uk and NC so when you transfer money it only costs 10.



Cooper



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
22/04/2008 21:48

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Message 5 of 43 in Discussion

What a coincidence, me, Kewen & Kav all Buying Kavanlar.



Cooper



SteveAustin



Joined: 10/03/2008
Posts: 202

Message Posted:
22/04/2008 22:05

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Message 6 of 43 in Discussion

Thanks for replies, Have been looking at various other banks, dont like HSBC, Halifax want everything otherwise not interested, yet to check out the Nationwide and a few others.

Most annoying part about Barclays is when I phoned them this evening was put through to someone who didn't speak great English and refused to put me through to his supervisor.

I have lodged an official complaint and have been advised that they can take five days to respond. "Great customer care".

It also pi***d me off when they played 23 minutes of music to me and I am paying for the call.



Mike.



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
22/04/2008 22:07

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Message 7 of 43 in Discussion

We have used Nationwide before and were charged 20





Cooper



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
22/04/2008 22:10

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Message 8 of 43 in Discussion

Also meant to say it only took 3 to 5 days to arrive.



McSteviet



Joined: 11/05/2007
Posts: 1089

Message Posted:
22/04/2008 22:26

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Message 9 of 43 in Discussion

We used our local RBS and to transfer 25k was 20, that was for a "slow" service i.e.cheapest, they told us it wouldd take about 8-9 days, it arrived in the recipients bank within 3 days. Can't beat that.



MC



ive@karsiyaka



Joined: 24/02/2008
Posts: 169

Message Posted:
22/04/2008 22:36

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Message 10 of 43 in Discussion

Hi Mike,



My Mother transferred 10.000 with Barclays it should and was agreed that the transfer fee would be 20.00 they then charged her account for a sum of 300.00 when she queried they said it was charges incurred in N.cyprus she challenged this with her Manager and they refunded the money back and only charged her 20.00 so you need to challenge them.



Regards Ive



wynyardman



Joined: 15/12/2007
Posts: 4580

Message Posted:
22/04/2008 22:59

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Message 11 of 43 in Discussion

Hi All.



I hope that you had more luck than me at HSBC in Kyrenia.It took 8 weeks and cost me in total charges 279. I am a Premier Customer in TRNC and the UK, and I have threatened my branch in the UK with a claims in the Small Claims Court and after 6 months they are still looking into it.



Now then.. Credit where it is due... Aylin at HSBC in Kyrenia, was most helpful, phoned the UK on several occaisions, took the initiative, kind considerate and thoroughly charming. A credit to her employers. Thanks again Aylin.



wynyardman (John Cooper)



Notsoboredhw


Joined: 15/03/2007
Posts: 1254

Message Posted:
22/04/2008 23:07

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Message 12 of 43 in Discussion

Cooper is right - we have transferred to HSBC in TRNC from First Direct and its only 10.



Dusterbruce


Joined: 03/08/2007
Posts: 1125

Message Posted:
22/04/2008 23:40

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Message 13 of 43 in Discussion

My bank Abbey charged 25 for each of the currency transfers I have done.

The funds arrived in TRNC within 24 hours.



SteveAustin



Joined: 10/03/2008
Posts: 202

Message Posted:
23/04/2008 00:21

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Message 14 of 43 in Discussion

I guess all of the banks are up to their usual, screw the customer as much as possible, especially in their current position.

As for the Abbey only just told them last week to stick their account where the sun don't shine, I didn't really use it that much.

Barclays was forced upon us as we were Woolwich customers and they recently took it over, Woolwich were brilliant Barclays has managed to destroy a good bank in a matter of months.

Unfortunately they are all tarred with the same brush, charge as much as possible for pi** poor service and if you have a complaint put you through to "Customer Services???????" in Mumbai.



Mike.



kewen


Joined: 03/08/2007
Posts: 59

Message Posted:
23/04/2008 00:44

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Message 15 of 43 in Discussion

Yes we had Barclays forced on us after it took over the Woolwich. Service was much better, but it might be worth you threatening them with the the banking ombudsman. I did this with a previous matter with Barclaycard and got 200.00 pounds (sorry my pound sign doesn't work!!!) I'm not sure where we stand if Barlcays say they have sent money and its the Turkish banks fault, and the Turkish banks says its up to Barclays to sort. Just hope our solicitor is patient whilst we try to sort it.



Colliedog


Joined: 16/03/2007
Posts: 132

Message Posted:
23/04/2008 00:47

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Message 16 of 43 in Discussion

SA



Having no problems with Barclays once they knew what they were doing. They transferred my first payment wrong but after that every one has been Ok.

Contact me off board if you want further info, if it will be of any help.

Colliedog



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
23/04/2008 20:21

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Message 17 of 43 in Discussion

On a lighter note, i wouldn't have thought a few hundred quid would bother you being the SIX MILLION DOLLAR MAN !!





Cooper



McSteviet



Joined: 11/05/2007
Posts: 1089

Message Posted:
24/04/2008 00:53

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Message 18 of 43 in Discussion

Cooper,



Nice one



Mc



suntanman



Joined: 18/04/2007
Posts: 721

Message Posted:
24/04/2008 13:35

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Message 19 of 43 in Discussion

Recently transferred money on line from HSBC in UK to Garanti TRNC,

15.00 UK charges, 10 TRNC charges. It took approx 48 hours to reach TRNC bank a/c.



swapo


Joined: 10/12/2007
Posts: 4

Message Posted:
24/04/2008 23:22

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Message 20 of 43 in Discussion

I have been interested to know what different UK banks charge, so very useful.

I know that Barclays use the International bank transfer forms, my question is? Did you select the option for the receiving bank to take their charges, which in TRNC is typically 15. Then your UK account is only charged the standard outgoing fee of 20. Have used the facility many times without problems.

May have been lucky, but just a thought.



TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
25/04/2008 09:43

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Message 21 of 43 in Discussion

Also please beaware that there is a "tick box" with Barclays that asks "do you want your money converting into the local currencey". Please check this box is not marked, otherwise you could lose thousands of pounds on the exchange rate.



Biker



Joined: 11/01/2008
Posts: 396

Message Posted:
25/04/2008 16:42

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Message 22 of 43 in Discussion

Hi Suntanman

I was wondering if you actually transferred money using the internet. As when I enquired about this I was told that it is not possible. I have HSBC Uk and HSBC TRNC accounts and set up for internet banking.

If this can be done it is brilliant. Saving going to the branches.

Will you let me know.



Biker



suntanman



Joined: 18/04/2007
Posts: 721

Message Posted:
25/04/2008 16:58

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Message 23 of 43 in Discussion

Biker,

Yes I did it from the comfort of my own home.

Log on to your HSBC A/C, select 'send money overseas' and it will ask you for IBAN No etc.

The service is only available mon-fri 09.30-15.30.

I was alittle worried about doing it at first, as is didn't automatically recognise GARANTI Bank.

Make sure you selct TURKEY as receiving country.



SteveAustin



Joined: 10/03/2008
Posts: 202

Message Posted:
25/04/2008 19:21

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Message 24 of 43 in Discussion

Result.



Refunded 80.00 today.

Thats why I am still the "Six Million Dollar Man".........Careful with my money.

I could peel an orange in my pocket.



Also checked.......not able to transfer money overseas with Barclays internet banking.



Mike.



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
25/04/2008 19:37

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Message 25 of 43 in Discussion

Nice one mate ! did you tell them you were BIONIC !!





Cooper



ukturk



Joined: 01/09/2007
Posts: 1974

Message Posted:
25/04/2008 20:00

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Message 26 of 43 in Discussion

hi guys

suntanman is spot on!!!!

i have hsbc bank accounts in the u.k, turkey and north cyprus and whenever i do money transfers thru the internet and want to send money to my account in cyprus all you do is put in the account number with the swift code or iban code and you wont have no problem because all accounts in north cyprus go thru hsbc head office in istanbul as long as the account number and swift code is correct you wont have any problems

hope this helps

ukturk



cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
26/04/2008 22:40

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Message 27 of 43 in Discussion

HSBC International Premier account, transfer to HSBC Girne using the internet.



Cost - zero. Transfer time - usually 24 hours, or less.



If I have to exchange to YTL, done on line using internet again on Turkish account.



elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
26/04/2008 23:54

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Message 28 of 43 in Discussion

I have a premier account with HSBC in TRNC and I can transfer money anywhere in the world free of charge on the internet. It takes exactly 2 clear working days. The monthly limit was 25,000 dollars or equivalent but now the limit is about 200,000 dollars per month.



The swift Code for some branches do not come up on the screen in which case I send it to the nearest bigger branch and I write the correct branch name next to the account number. It always gets to its destination.

ismet



witchfinder



Joined: 10/04/2008
Posts: 155

Message Posted:
28/04/2008 03:56

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Message 29 of 43 in Discussion

I also have a UK HSBC and a Girne HSBC and have managed to transfer over the internet, the only problem is It took me awhile to get my Girne HSBC ATM card popping in several times over a year in Girne, ordered via the website and the ATM card was waiting for me last month no problem. Next thing is I have to work out the Turkish menu on the ATM machine near the Dome....



TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
28/04/2008 08:35

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Message 30 of 43 in Discussion

Witchfinder,



Pop into the branch and they will chnage it on their system so the ATM Menus come up in English. They have to flag this service as Turkish is the automatic default setting.



breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
28/04/2008 11:49

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Message 31 of 43 in Discussion

Royal Bank of Scotland is 20 per standard transfer.Varies from 2 days to 4 days. As Timothy says pay it into a sterling account and if necessary change it into a Ytl account with your TRNC bank at no charge with no losses.Keep an eye on the exchange rate which can be seen on Garanti Bank's site regularly updated and what you see is wjhat you get.



smoggyjim


Joined: 21/07/2007
Posts: 214

Message Posted:
28/04/2008 12:19

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Message 32 of 43 in Discussion

Transferred money with Barclays last month no problems at all standard charge as well, have also transferred money to Kazakhstan in US dollars with no problem and very quick.



simoneb


Joined: 08/12/2008
Posts: 1

Message Posted:
08/12/2008 12:56

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Message 33 of 43 in Discussion

HI,

I am very worried about my SWIFT payment. I sent via Halifax personal account(who told me it would take upto 2 working days for it to be received) into my FBME Cyprus business account . FBME have said that it still hasnt been received. It was sent 6 days ago.



I am really worried. HAs anybody else had this problem?



What should I do. I really need to be able to access the funds. Am worried.

Thanks



windmill


Joined: 06/07/2008
Posts: 143

Message Posted:
08/12/2008 13:26

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Message 34 of 43 in Discussion

Just to let you all know,

Barclays are not quick to tell you this,they also do a transfer fee for 15 to all EU as well as the 20,takes a bit longer to arrive,ask for form SEPA.



joseph


Joined: 17/04/2008
Posts: 709

Message Posted:
08/12/2008 13:27

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Message 35 of 43 in Discussion

Simone... I too had real problems with HBOS. Ist payment I sent last year went thru no problem. Yet second stage payment some clown decides to change it to euros and take 300 commission , so payment sent was short.



Fortunately my solicitors refused to take payment in euros otherwise I would have incurred another high charge to exchange back again. Solicitors returned monies to my account in UK which then shows a deficit of 300.



All this took over 2 weeks, eventually I proved I had insisted sending payment in sterling + the commission charge was repaid

3 weeks or so after originally sending monies it all went thru.



Simone u need to check your money was sent in sterling because if not it may be sat out in Turkey/TRNC with everyone wondering who these monies belong too; especially as funds will not now match the amount you or they were expecting. Get back onto HBOS + check currency sent out + then ring/email your receiving account/solicitor for verification. Good luck,Joseph



joseph


Joined: 17/04/2008
Posts: 709

Message Posted:
08/12/2008 13:39

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Message 36 of 43 in Discussion

Simone , just to clarify what I believe happened to me,perhaps u, re HBOS.



It is vital you check in what currency you ordered your monies sent.

Many clerks etc in banks hear Cyprus and immediately think of Paphos etc which they know as part of Greece ... hence they think euros. Most of them have eyes like cash registers and then think commission?



So say you are sending out 1000 in sterling this comes out about say E800 less the commission they take so say E750 eventually ends up being sent, which in no way matches the original intent?



Another tip, always ask for the charges, usually 20 or so to be taken from your current account and not off the amount sent, or again you end up with mismatched amounts being sent out?



HBOS unfortunately are probably the slowest bank I know prepared to put things right and getting a fair compensation out of them for their errors is a job for Hercules.



Hope this helps, regards Joseph



breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
08/12/2008 13:47

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Message 37 of 43 in Discussion

As said above I have never had any probs with RBS to Garanti. Since then I opened with Iktisat who have an arrngement with LLoyds where you transfer electronically into their UK account and it then goes to Iktisat. Clean and Quick!!



petlovers


Joined: 30/10/2008
Posts: 52

Message Posted:
08/12/2008 17:21

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Message 38 of 43 in Discussion

CONTINENTAL BANK here charged me 190 to recieve some money i sent here from the uk....that was after telling me it was free....anyone else had this with them???



beejay


Joined: 21/03/2008
Posts: 68

Message Posted:
08/12/2008 20:05

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Message 39 of 43 in Discussion

I was with Barclays and now with Nationwide.

20 is all they charged for "swift" transfer.

If done before 1pm in UK it takes only 3-4 days.

Not sure though if certain banks in TRNC will charge anything.

I have an account with Turkbank in Alsancak and deal with english girl

Gemma Carter. She is most helpful. There is no charge by them for transfer

to my account.



cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
08/12/2008 21:04

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Message 40 of 43 in Discussion

I know this is a repeat.



HSBC Offshore, Jersey Premier Customer.



Transfer to HSBC Girne using internet, no charges either end. Cash there same day if done AM.



fatboy



Joined: 05/11/2008
Posts: 244

Message Posted:
08/12/2008 22:13

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Message 41 of 43 in Discussion

I use lloyds tsb.all my transfers are done through chaps at 30 quid a time.but they are done within 4 working days



Stewart


Joined: 19/07/2008
Posts: 1107

Message Posted:
09/12/2008 15:14

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Message 42 of 43 in Discussion

Dear Steve

I have an account for transferring money with HSBC ( in UK and NC )

money is transferred within 1 hour and costs about 15 ( no charge if you are a premier customer )....all banking / transfers are done on-line..very quick very efficient....hope this helps?



Stewart


Joined: 19/07/2008
Posts: 1107

Message Posted:
09/12/2008 15:17

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Message 43 of 43 in Discussion

Dear biker....yes you can, via your on-line account via "International payments"



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