Money Transfer

SteveAustin



Joined: 10/03/2008
Posts: 78


Message Posted:
22/04/2008 19:28

Have just discovered that Barclays has charged me £106.00 for the privilidge of transferring some money to NC last month despite being told in the branch that it would be £20.00 for the standard service, which I might add took eleven days to get there.

I have spent the last hour on the phone to them listening to music and trying to get some sense out of a colonial cousin to no avail, eventually gave up and lodged an official complaint.

Anyone any other ideas for transferring at a sensible fee and reliable service.



Mike.

kewen


Joined: 03/08/2007
Posts: 41


Message Posted:
22/04/2008 19:39

We too are having problems with Barclays transferring money. The first payment to our solicitor never made it into his account as Barclays cocked up the account no. Sent it again(barclays waived the charge due to their mistake) and the solicitors bank are saying they havent had the money Barclays are saying the money has been credited to the account. So we are too finding this a frustrating way of transferring money. Another visit to the bank tomorrow to try to sort it out. However they charged 40.00 not 120.00.

kavenkoy



Joined: 10/04/2008
Posts: 296


Message Posted:
22/04/2008 19:39

hi mike



i transfered upto 10k with oneaccount AND halifax from uk to trnc bank accounts .top of my head it was £25 going out and £20 to get received or other way around .





transfered 1k last month was £15 and £20 to receive

hope it helps kav

cooper



Joined: 23/10/2007
Posts: 210


Message Posted:
22/04/2008 19:40

Hi we have opened a HSBC account in both the uk and NC so when you transfer money it only costs £10.



Cooper

cooper



Joined: 23/10/2007
Posts: 210


Message Posted:
22/04/2008 19:48

What a coincidence, me, Kewen & Kav all Buying Kavanlar.



Cooper

SteveAustin



Joined: 10/03/2008
Posts: 78


Message Posted:
22/04/2008 20:05

Thanks for replies, Have been looking at various other banks, dont like HSBC, Halifax want everything otherwise not interested, yet to check out the Nationwide and a few others.

Most annoying part about Barclays is when I phoned them this evening was put through to someone who didn't speak great English and refused to put me through to his supervisor.

I have lodged an official complaint and have been advised that they can take five days to respond. "Great customer care".

It also pi***d me off when they played 23 minutes of music to me and I am paying for the call.



Mike.

cooper



Joined: 23/10/2007
Posts: 210


Message Posted:
22/04/2008 20:07

We have used Nationwide before and were charged £20





Cooper

cooper



Joined: 23/10/2007
Posts: 210


Message Posted:
22/04/2008 20:10

Also meant to say it only took 3 to 5 days to arrive.

MCSTEVIET



Joined: 11/05/2007
Posts: 695


Message Posted:
22/04/2008 20:26

We used our local RBS and to transfer £25k was £20, that was for a "slow" service i.e.cheapest, they told us it wouldd take about 8-9 days, it arrived in the recipients bank within 3 days. Can't beat that.



MC

ive@karsiyaka


Joined: 24/02/2008
Posts: 99


Message Posted:
22/04/2008 20:36

Hi Mike,



My Mother transferred £10.000 with Barclays it should and was agreed that the transfer fee would be £20.00 they then charged her account for a sum of £300.00 when she queried they said it was charges incurred in N.cyprus she challenged this with her Manager and they refunded the money back and only charged her £20.00 so you need to challenge them.



Regards Ive

wynyardman



Joined: 15/12/2007
Posts: 1405


Message Posted:
22/04/2008 20:59

Hi All.



I hope that you had more luck than me at HSBC in Kyrenia.It took 8 weeks and cost me in total charges £279. I am a Premier Customer in TRNC and the UK, and I have threatened my branch in the UK with a claims in the Small Claims Court and after 6 months they are still looking into it.



Now then.. Credit where it is due... Aylin at HSBC in Kyrenia, was most helpful, phoned the UK on several occaisions, took the initiative, kind considerate and thoroughly charming. A credit to her employers. Thanks again Aylin.



wynyardman (John Cooper)

Boredhousewife



Joined: 15/03/2007
Posts: 883


Message Posted:
22/04/2008 21:07

Cooper is right - we have transferred to HSBC in TRNC from First Direct and its only £10.

Dusterbruce


Joined: 03/08/2007
Posts: 218


Message Posted:
22/04/2008 21:40

My bank Abbey charged £25 for each of the currency transfers I have done.

The funds arrived in TRNC within 24 hours.

SteveAustin



Joined: 10/03/2008
Posts: 78


Message Posted:
22/04/2008 22:21

I guess all of the banks are up to their usual, screw the customer as much as possible, especially in their current position.

As for the Abbey only just told them last week to stick their account where the sun don't shine, I didn't really use it that much.

Barclays was forced upon us as we were Woolwich customers and they recently took it over, Woolwich were brilliant Barclays has managed to destroy a good bank in a matter of months.

Unfortunately they are all tarred with the same brush, charge as much as possible for pi** poor service and if you have a complaint put you through to "Customer Services???????" in Mumbai.



Mike.

kewen


Joined: 03/08/2007
Posts: 41


Message Posted:
22/04/2008 22:44

Yes we had Barclays forced on us after it took over the Woolwich. Service was much better, but it might be worth you threatening them with the the banking ombudsman. I did this with a previous matter with Barclaycard and got 200.00 pounds (sorry my pound sign doesn't work!!!) I'm not sure where we stand if Barlcays say they have sent money and its the Turkish banks fault, and the Turkish banks says its up to Barclays to sort. Just hope our solicitor is patient whilst we try to sort it.

Colliedog


Joined: 16/03/2007
Posts: 51


Message Posted:
22/04/2008 22:47

SA



Having no problems with Barclays once they knew what they were doing. They transferred my first payment wrong but after that every one has been Ok.

Contact me off board if you want further info, if it will be of any help.

Colliedog

cooper



Joined: 23/10/2007
Posts: 210


Message Posted:
23/04/2008 18:21

On a lighter note, i wouldn't have thought a few hundred quid would bother you being the SIX MILLION DOLLAR MAN !!





Cooper

MCSTEVIET



Joined: 11/05/2007
Posts: 695


Message Posted:
23/04/2008 22:53

Cooper,



Nice one



Mc

suntanman



Joined: 18/04/2007
Posts: 355


Message Posted:
24/04/2008 11:35

Recently transferred money on line from HSBC in UK to Garanti TRNC,

£15.00 UK charges, £10 TRNC charges. It took approx 48 hours to reach TRNC bank a/c.

swapo


Joined: 10/12/2007
Posts: 3


Message Posted:
24/04/2008 21:22

I have been interested to know what different UK banks charge, so very useful.

I know that Barclays use the International bank transfer forms, my question is? Did you select the option for the receiving bank to take their charges, which in TRNC is typically £15. Then your UK account is only charged the standard outgoing fee of £20. Have used the facility many times without problems.

May have been lucky, but just a thought.

TimothyCadman


Joined: 13/12/2007
Posts: 349


Message Posted:
25/04/2008 07:43

Also please beaware that there is a "tick box" with Barclays that asks "do you want your money converting into the local currencey". Please check this box is not marked, otherwise you could lose thousands of pounds on the exchange rate.

Biker



Joined: 11/01/2008
Posts: 101


Message Posted:
25/04/2008 14:42

Hi Suntanman

I was wondering if you actually transferred money using the internet. As when I enquired about this I was told that it is not possible. I have HSBC Uk and HSBC TRNC accounts and set up for internet banking.

If this can be done it is brilliant. Saving going to the branches.

Will you let me know.



Biker

suntanman



Joined: 18/04/2007
Posts: 355


Message Posted:
25/04/2008 14:58

Biker,

Yes I did it from the comfort of my own home.

Log on to your HSBC A/C, select 'send money overseas' and it will ask you for IBAN No etc.

The service is only available mon-fri 09.30-15.30.

I was alittle worried about doing it at first, as is didn't automatically recognise GARANTI Bank.

Make sure you selct TURKEY as receiving country.

SteveAustin



Joined: 10/03/2008
Posts: 78


Message Posted:
25/04/2008 17:21

Result.



Refunded £80.00 today.

Thats why I am still the "Six Million Dollar Man".........Careful with my money.

I could peel an orange in my pocket.



Also checked.......not able to transfer money overseas with Barclays internet banking.



Mike.

cooper



Joined: 23/10/2007
Posts: 210


Message Posted:
25/04/2008 17:37

Nice one mate ! did you tell them you were BIONIC !!





Cooper

ukturk



Joined: 01/09/2007
Posts: 1888


Message Posted:
25/04/2008 18:00

hi guys

suntanman is spot on!!!!

i have hsbc bank accounts in the u.k, turkey and north cyprus and whenever i do money transfers thru the internet and want to send money to my account in cyprus all you do is put in the account number with the swift code or iban code and you wont have no problem because all accounts in north cyprus go thru hsbc head office in istanbul as long as the account number and swift code is correct you wont have any problems

hope this helps

ukturk

cyprusishome


Joined: 31/03/2007
Posts: 562


Message Posted:
26/04/2008 20:40

HSBC International Premier account, transfer to HSBC Girne using the internet.



Cost - zero. Transfer time - usually 24 hours, or less.



If I have to exchange to YTL, done on line using internet again on Turkish account.

elko2



Joined: 24/07/2007
Posts: 381


Message Posted:
26/04/2008 21:54

I have a premier account with HSBC in TRNC and I can transfer money anywhere in the world free of charge on the internet. It takes exactly 2 clear working days. The monthly limit was 25,000 dollars or equivalent but now the limit is about 200,000 dollars per month.



The swift Code for some branches do not come up on the screen in which case I send it to the nearest bigger branch and I write the correct branch name next to the account number. It always gets to its destination.

ismet

witchfinder


Joined: 10/04/2008
Posts: 28


Message Posted:
28/04/2008 01:56

I also have a UK HSBC and a Girne HSBC and have managed to transfer over the internet, the only problem is It took me awhile to get my Girne HSBC ATM card popping in several times over a year in Girne, ordered via the website and the ATM card was waiting for me last month no problem. Next thing is I have to work out the Turkish menu on the ATM machine near the Dome....

TimothyCadman


Joined: 13/12/2007
Posts: 349


Message Posted:
28/04/2008 06:35

Witchfinder,



Pop into the branch and they will chnage it on their system so the ATM Menus come up in English. They have to flag this service as Turkish is the automatic default setting.

breezyboy


Joined: 14/05/2007
Posts: 205


Message Posted:
28/04/2008 09:49

Royal Bank of Scotland is £20 per standard transfer.Varies from 2 days to 4 days. As Timothy says pay it into a sterling account and if necessary change it into a Ytl account with your TRNC bank at no charge with no losses.Keep an eye on the exchange rate which can be seen on Garanti Bank's site regularly updated and what you see is wjhat you get.

smoggyjim


Joined: 21/07/2007
Posts: 36


Message Posted:
28/04/2008 10:19

Transferred money with Barclays last month no problems at all standard charge as well, have also transferred money to Kazakhstan in US dollars with no problem and very quick.