Turkcell - don't want to lose my number. How to avoid?

chick123


Joined: 21/06/2008
Posts: 34

Message Posted:
18/10/2009 18:07

Can someone advise me how long after leaving the island have I before having to put more credit on my phone, to avoid loosing my tel no. I seem to recall 3 or 6 months since my last credit. Anyone got correct info?

Dusterbruce


Joined: 03/08/2007
Posts: 1125

Message Posted:
18/10/2009 18:11

A friend tops mine up every 2 months 5tl gives me 100 units I think.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
18/10/2009 18:52

Turkcell 'pay as you go' have just been put to by an outrageous amount! 20TL = 340 units. I think every three months but have gone too international free roam.



Richard

nursy1


Joined: 21/08/2009
Posts: 12

Message Posted:
18/10/2009 21:29

I top my phone and my husbands phone up as soon as I arrive back usually 100units ,it may be 3 months it can be 6 months in between times I havent lost my number yet.

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
18/10/2009 21:34

As far as I understand it is that after a certain amount of time of non use (3 months maybe) the account gets frozen regardless of any credit left and when the account needs to be used again then you need to buy credit to re-activate but any credit that was left will be added to your new balance. I know of people that have been doing this on a yearly basis.

AJ

EssexOB


Joined: 29/06/2007
Posts: 80

Message Posted:
18/10/2009 23:21

On Telsim, it is now 90 days (3 months) between "topups" before phone is "half locked" i.e. number locked but can be unlocked by loading more units (may have to contact Customer Service) and 6 months for number to be lost completely. Was 150 days and 360 days, but found out from my own experience that times have been reduced. Possibly Turkcell is same.

Chris and Sue


Joined: 07/08/2008
Posts: 272

Message Posted:
19/10/2009 03:25

Have you thought of changing to a contract? You can keep the same number and all you pay is 15Tl for a new sim card and a 2 TL a month charge. I have set up a direct debit with Turk bank to pay each month.



Hassle free and no worries about topping up and the calls to UK landlines are so much cheaper includes international roaming.



Something to think about?!



Sue

Jeannie


Joined: 04/08/2009
Posts: 3283

Message Posted:
19/10/2009 03:30

AJ - this is what we do and so far (so good) hasn't failed yet.



Kind regards.



J

minertor



Joined: 14/02/2009
Posts: 1238

Message Posted:
19/10/2009 06:30

I spend 6 months here and 6 in UK, had same Tutkcell number for nearly 6 years. Top up when getting back here usually unfreezes but wife had to but new sim card a couple of years ago.



Tony

Stewart


Joined: 19/07/2008
Posts: 1107

Message Posted:
19/10/2009 11:15

Hi....had the same problem...easy to resolve..just went in to the Turkcell office and they sorted it, original number but on new sim card...for 10ytl

Mr MAC


Joined: 21/04/2008
Posts: 50

Message Posted:
19/10/2009 23:24

How long can you go without using your mobile? I went to Lemar in Karakum and they said as it hadn't been used for 3 months the number had gone and I had to purchase a new sim card for 20 tl. I did this but is this right?

Smity



Joined: 14/09/2009
Posts: 826

Message Posted:
19/10/2009 23:41

we get friends touese our phones once every 2-3weeks to send a text

orangekazzie



Joined: 31/07/2007
Posts: 1091

Message Posted:
19/10/2009 23:42

Mr Mac you were given the wrong information by Lemar, sorry.



A number normally has to be dormant for at least 6 - 9 months (no use at all) before it goes into a second dormant state. After a period of about 18 months it goes back into the "pot" for re-issue depending on how much demand there is for new numbers.

Karen

Mr MAC


Joined: 21/04/2008
Posts: 50

Message Posted:
20/10/2009 09:16

Hi Orangekazzie thought that might be the case, the wife went to top up and had not done it before, the phone chap got the security guard to explain to her in english - number gone can't use need to have a new number, £20 for sim + top up So if it is dormant for about 7 months, we still should be able to top up as normal?

ukturk



Joined: 01/09/2007
Posts: 1974

Message Posted:
20/10/2009 14:31

hi guys

you number will be barred after 3 months of non use does not matter if u have credits on it, but if u top up within that period you wont loose your number but after 6 months of non use you will loose your number complety and you cant get that number back because it gets re sold, the best thing you can do if you have got a good number or you have used it for a long period is to switch it on to pay monthly all u need to do this is go in to the turkcell shop with your passport and switch it over,then if u have a bank account go to the bank with your contract and set up a direct debit "otomatik odeme" and this only cost 3tl a month standard charge

hope this helps

ukturk

li n lee


Joined: 09/10/2007
Posts: 144

Message Posted:
20/10/2009 23:53

We leave our phone with the cleaner and they send a random text ( probably 08 date a mate) and its good

To the cleaner if youre reading this hope youre not blushing... but busty babes have sent us a bill lol