Big thank you to Olaytrans

jimmy


Joined: 15/09/2008
Posts: 251

Message Posted:
25/03/2010 13:16

Turned up when they said they would, did what they said they would & I this was value for money.



Charged me £2500 for a 20' container back to UK which is about 6 presses of a keypad for a bank lol





Fantastic service yet again





Thanks Hurmus & Olaytrans





Jim

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
25/03/2010 13:30

Jimmy they are the very best...

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
25/03/2010 14:51

Really? Glad you have had good experiences.

However, they 'lost' all of my goods. Said they would not rest until they found them.

They are, of course, no longer interested in what happened to them. First, I was told that they had gone to UK by accident on the way to Germany. Then I was told that they were on their way direct to Germany.

Lastly, I was told that they had accidentally landed-up in France, and would be delivered to me in Germany on a specific date.

Finally, they admitted that they had not the foggiest idea what had happened, but true to TRNC form, blamed a 'former employee'.

I suspect they were actually stolen from Famagusta.

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
25/03/2010 17:06

Forgot to say, Olaytrans did at least give me my money back.

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
25/03/2010 18:19

Oh dear Kaiser what rotten luck, so you lost all your furniture wow.

gates


Joined: 08/12/2008
Posts: 1096

Message Posted:
25/03/2010 19:32

i would surgest that message 4and5 if you had gone with dolpins or any other that i know you you would still be fighting for your money remember the dolphin ship that sunk should only have been used as a ferry this is a fare company and if i use anybody here to transprot or get advise about transporting i would go straight to olaytrans and would not go anywere else and when you forgot to say is that good advise for all no

Pippie


Joined: 02/12/2009
Posts: 1288

Message Posted:
25/03/2010 19:39

Well they've just dealt with bringing my things here. Everything was well organised and delivered (eventually!), although there were a lot of things broken, but I can't blame them for that. They tell me they've told the insurance company who are supposed to get in touch, we'll see how long that takes.



I can't complain about the service from Olaytrans, apart from the fact that my phone bill must be much higher than theirs because they never return any phone call - and I'm not sure what they're saving on internet costs cos they rarely reply to e-mail questions either! But I'm beginning to think that's just the Turkish 'way'!

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
25/03/2010 20:13

We used dolphin once and all I can say is never again...dreadful company....olaytrans were brilliant.

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
26/03/2010 12:44

Dee, message 5, far worse than that are the things that can never be replaced, like photos of your kids growing up.

And other personal items that are irreplaceable, like family books from past generations.

Furniture is replaceable, although there was not much furniture involved.