Interflora check your order!!!!!

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
01/04/2010 22:47

Ordered luxury red roses in gold vase for hubby's mums 80th Birthday tomorrow. She phoned tonight to say thanks for the flowers they were NICE a half dozen pink roses with something else.



A 21 minute phone call to Interflora and the best I got was "will phone you back tomorrow".



Normally I would not check what kind of flowers, as ordered over the internet, usually no problems but just goes to show you should always check.



Even phoned Mum back to make the flowers and card were definitely from us, she was not impressed, she may be 80 but certainly not daft.



Chris

boglefan



Joined: 07/06/2009
Posts: 511

Message Posted:
01/04/2010 23:10

This is so sad, the flowers you sent me last year were absolutely beautiful. Hope you get it fixed out.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
01/04/2010 23:12

Believe me Irene I will get it sorted out as can't afford to throw money away for nothing nowadays.



Actually giving myself a headache thinking about it maybe you should come over and check my Blood Pressure!!!



Chris

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
01/04/2010 23:19

The rip off hurts but at least your Mother-In-Law received something but it's the bloody principle, sue them!



Richard

CarrieRBag



Joined: 23/12/2008
Posts: 1374

Message Posted:
02/04/2010 07:32

I stopped using Interflora when they sent a crap bunch of flowers to my sister in hospital after first bout of cancer.



I now use Sendabunch. They are based in Guersey, ALWAYS send beautiful flowers that last and last AND they are MUCH cheaper. http://www.sendabunch.co.uk/



They have never let me down in 6 years of using them.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
02/04/2010 07:38

Hi Sue,



I have never heard of Sendabunch but can't believe how much cheaper they are than Interflora after just a quick look at their website.

Thanks very much for the link I will be using them from now on.



I am not finished with Interflora yet though, 21 mins last night on the phone I certainly won't be happy until I get my money back.



Chris

crofter


Joined: 16/12/2008
Posts: 1035

Message Posted:
02/04/2010 11:03

I have used flowersbyflorists many times last year and this year and without exception the flowers/arrangements have been outstanding. Check out their website



flowersbyflorists.com

onestop


Joined: 31/10/2009
Posts: 214

Message Posted:
02/04/2010 11:28

CarrierBag

How much is delivery with sendabunch, can't see it on the website. Thanks

laptagal


Joined: 28/05/2008
Posts: 549

Message Posted:
02/04/2010 15:16

hi onestop. Just looked on the website and I think the prices include delivery in UK.

CarrieRBag



Joined: 23/12/2008
Posts: 1374

Message Posted:
02/04/2010 15:24

I am sure postage is included in the price you see.

flowerfairy


Joined: 17/09/2008
Posts: 1277

Message Posted:
02/04/2010 16:34

Chris, I was a teleflorist member in UK. They are less expensive than interflora, but still have a relay and a standard delivery charge.

Persue your complaint with interflora, but go to their head office. You should receive a full refund for their mistake.

The H.O. details should be found online.

MaggieAndBernie



Joined: 26/07/2008
Posts: 2012

Message Posted:
02/04/2010 16:55

Dissolusioned with interflora many years ago, started using M & S but they got very expensive.

I now use Bunches.co.uk the flowers are beautiful, prices reasonable & you get free delivery & a free box of chocs with every order!



Maggie

onestop


Joined: 31/10/2009
Posts: 214

Message Posted:
02/04/2010 23:49

If you want something very special this company is perfect: http://www.realflowers.co.uk

jenfarrall


Joined: 21/09/2008
Posts: 297

Message Posted:
03/04/2010 00:16

We use Bunches,never had a problem with delivery or quality,the chocalates are a thoughtful bonus,and really competetively priced

flowerfairy


Joined: 17/09/2008
Posts: 1277

Message Posted:
03/04/2010 03:13

I've just looked on the realflowers website, a tad expensive for my liking. Nothing under £35.

Also 'bunches'.... 20 stems of freesias, £17.99 !!!!!!!!!!!! yeah righto, that equates to approx £8 when

purchased from a florist shop. No wonder they can offer 'free' chocolates, and it looks like that is

what you get, a bunch of freesias.

jenfarrell, how are they presented when delivered please?,

MaggieAndBernie



Joined: 26/07/2008
Posts: 2012

Message Posted:
03/04/2010 08:57

flowerfairy I have been using Bunches for a couple of years now - sent my Mum in law for birthdays, Christmas & anniversaries - have never actually seen the flowers but she always rings to say how lovely they are - and we're talking one quite fussy lady who would certainly not keep quiet if they weren't up to scratch!!



Maggie

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
03/04/2010 09:47

Well mystery finally solved last night.

Hubbies brother (who lives on the dark side) sent flowers to be delivered on the 1st and the florist got the cards mixed up.

So mum thought we had bought the pink roses (cheaper bunch) when they arrived Thursday.



Then yesterday our flowers arrived at mums with hubby's brothers card on!!!



However I phoned Interflora on Thursday night (21mins) the call was not logged as I found out yesterday when I phoned again.

The girl yesterday promised that someone would telephone me within 2 hours,, still waiting!



Will not be using Interflora again which is a shame as I have used them for the last 20 years, so their loss.



Chris

simbas



Joined: 16/07/2007
Posts: 5943

Message Posted:
03/04/2010 09:52

Check out Aldi flowers by post , i had a beautiful bunch sent to me by a person who said she never uses anyone else now . I was really surprised by the quality , you will not be dissappointed , will definatley start using them

Simbas