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Olaytrans Shipping Company e-mail address

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astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
14/04/2010 16:53

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Message 1 of 24 in Discussion

Does anyone know of a problem with Olaytrans? My emails are being 'bounced' back and I need to contact them.



tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
14/04/2010 17:30

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Message 2 of 24 in Discussion

We have tried as well, but with no success for 2 weeks, cant even fax them so I have given up now

40 emails and no replies is no use to me at all, its stressfull enough trying to move without all that hastle as well.

Sorry Tracy



Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
14/04/2010 17:50

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Message 3 of 24 in Discussion

Hi astonhilbilly,

Try these ....

olaytrans@olaytrans.com

or

shipping@olaytrans.com

Navek



astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
14/04/2010 17:51

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Message 4 of 24 in Discussion

Thanks Tracy, we have to contact them because the container has been booked - we went with them because we were told they were the best!! This does not bode well.



Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
14/04/2010 17:52

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Message 5 of 24 in Discussion

Here's a link to there web site with other info...

http://www.cyprus.com/detail-34.php

Navek



astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
14/04/2010 17:53

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Message 6 of 24 in Discussion

Thanks Navek, I have been emailing with those two addresses and they have both bounced back. I will have one more go!



tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
14/04/2010 17:54

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Message 7 of 24 in Discussion

Thanks Navek we have tried everything, even faxing.

Cannot make contact whatsoever

Regards Tracy



tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
14/04/2010 17:56

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Message 8 of 24 in Discussion

Hi Alan if you like you can email me off the board

Regards Tracy

tracy750@hotmail.co.uk



kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
14/04/2010 21:10

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Message 9 of 24 in Discussion

I have suffered from this in the past, but I realised in the end that it was because they simply didn't want to respond to me!

From their last email to me, they say they are suffering from "The recession".



johns


Joined: 26/07/2008
Posts: 32

Message Posted:
14/04/2010 22:30

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Message 10 of 24 in Discussion

Try ringing Office No.03923653430

Oz Mobile No.05338612840



Had reason to deal with them - found them most unreliable



Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
14/04/2010 22:36

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Message 11 of 24 in Discussion

Is this a case of 'money today, gone tomorrow'?!



Richard



Jo Valentine


Joined: 10/02/2008
Posts: 508

Message Posted:
15/04/2010 02:11

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Message 12 of 24 in Discussion

Hi

Please contact me - perhaps we can be of assistance in Shipping full or part containers to and from Cyprus. Door to Door Service. Vehicles too. Weekly shipments ...and quick response to enquiries. Personal service in the UK and Cyprus-based British representatives.

Please email for an inventory sheet to help 'quanitify' your move.

I'll look forward to hearing from you - advice is free!

Best Regards

Jo Valentine

UK: 01302 729696

Email: valentineremovals@hotmail.com

http://www.jamesvalentineremovals.co.uk



Specialists in Removals and Shipping to and from Cyprus



astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
15/04/2010 14:40

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Message 13 of 24 in Discussion

Does anyone know if Olaytrans is still trading?? Can not make contact with them at all.

Thanks Jo, will contact you if I can't make get hold of them.



Littlemo


Joined: 11/12/2008
Posts: 423

Message Posted:
15/04/2010 16:25

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Message 14 of 24 in Discussion

Hi



Olaytrans are still around I was in their office last Friday. I am going again next week I can pass a message

or give them your telephone number if that helps



astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
15/04/2010 19:11

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Message 15 of 24 in Discussion

Yes please, could you ask them for an email address that works because they will be losing a lot of custom if they don't respond.



Littlemo


Joined: 11/12/2008
Posts: 423

Message Posted:
15/04/2010 19:30

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Message 16 of 24 in Discussion



I will let olaytrans know the problms people are having & try to get contact details & post on here hopefully

Monday or Tuesday



jimmy


Joined: 15/09/2008
Posts: 251

Message Posted:
15/04/2010 20:42

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Message 17 of 24 in Discussion

used Olaytrans 3 weeks ago - ordered a 20 foot container, arrived on the 29th March to Lapta & is being delivered to my house on Monday - no complaints but sometimes they are a lit slow with emails - some of them do come back so I always "replied" to ones they had sent so I know the address is valid



Olaytrans


Joined: 15/05/2008
Posts: 61

Message Posted:
16/04/2010 12:38

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Message 18 of 24 in Discussion



Really sorry about this, we are using SUPERONLINE and they have internet problems.

We can use internet but because of we are using outlook express as an e-mail program

we can send but we can not receive any e-mails.



All the ''outlook express'' users can not recaive any e-mails since Monday. They promise to fix the problem a.s.a.p but nothing changed.



office numbers : 00 90 392365 3440 - 365 3429

my mobile number : 00 90 533 8625256 (open all the time)



our fax number is: 00 90 392 3653875



Thank you for your understanding.

Kindest Regards

Olaytrans



astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
16/04/2010 16:16

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Message 19 of 24 in Discussion

Spoken to Hurmus on her mobile who says please use olaytrans@googlemail.com for the time being.



I feel really sorry for the staff, who through no fault of their own are having such difficulties because of their Internet provider who has let them down rather badly.



She has assured me that 'everything is on track' regarding the container delivery etc so please be patient with them, they are doing their best under difficult circumstances. It's a shame because they have lost business through it.



Must also say a big thank you to Jo Valentine who did her best to reassure me.



Schoie



Joined: 26/12/2008
Posts: 299

Message Posted:
17/04/2010 09:53

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Message 20 of 24 in Discussion

we would like to say thank you very much to Hurmus and all the staff at Olaytrans,we had our furniture and effects delivered on the 5 April 10 and everything with the service was 1st class infact better than the UK packers service!

Our 40 ft container was unloaded professionally in 90 minutes no damage or complaints, you should all keep the faith and trust Olaytrans as they are an excellent company.



Carol and Paul



Kitty1


Joined: 15/03/2007
Posts: 683

Message Posted:
17/04/2010 16:16

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Message 21 of 24 in Discussion

We used Olaytrans twice and both times they were great. My employers however used Dolphin for moving our office goods from TRNC and that was a whole different kettle of fish! The words "nightmare", "shambles" and "incompetent" leap to mind.



Glad to see Olaytrans are trying to sort the issues some of you have had with communications recently. I am sure they will come good.



judyr


Joined: 07/07/2009
Posts: 956

Message Posted:
20/04/2010 15:22

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Message 22 of 24 in Discussion

message 20 - I ahve been trying to get hold of Olytrans for the last few days as we are planning to move out in July/August. Did you also use them to packed and loaded it in the UK? Did they also ship a car over for you. What was the total you paid. Many thanks. if you prefer to answer me off board my email is judyvincent@ntlworld.com - much appreciated.



Schoie



Joined: 26/12/2008
Posts: 299

Message Posted:
25/04/2010 23:47

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Message 23 of 24 in Discussion

Judy

Olaytrans organised a Uk packing company who wrapped and loaded the container for us, the service was first class by Olaytrans. Hurmus did us proud and the rest of the team. We didn't have a car just alot of furniture. It was aprrox 4500 for:



Collection of Personal Effects from:UK

Terminal handling at UK port

Documentation + B/L

Sea Freight

Terminal Handling Charges at Famagusta Port

Delivery Order Charges

Estimate for the place of delivery

Guidance to take duty exemption

Customs Clearance

Haulage of Effects

Off loading the Personal Effects at final delivery point:- TRNC



They have been having problems with server so that is why you haven't been able to set in touch



OLAYTRANS LTD

SHIPPING FORWARD DOOR-TO-DOOR

TEL: 0090 392365 3430

0090 392365 3429

FAX:0090 392365 3875

EMAIL:customerservices@olaytrans.com

I HAVE RECEIVED AN EMAIL FROM HURMUS LAST WEEK ON THE BELOW EMAIL ADDRESS IT MAY BE WORTH TRY olaytrans@googlemail

Good Luc



Jo Valentine


Joined: 10/02/2008
Posts: 508

Message Posted:
26/04/2010 01:36

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Message 24 of 24 in Discussion

Hello Judy

I have sent you an email.

Best regards

Jo Valentine

01302 729696

Email: valentineremovals@hotmail.com

http://www.jamesvalentineremovals.co.uk



Specialists in Removals & Shipping to and from Cyprus



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