UK Airports Closed due to Volcanic Ash

awellwisher


Joined: 12/04/2009
Posts: 28

Message Posted:
15/04/2010 10:43

Just in case anyone is hoping to travel, please note most airports closed due to volcanic ash floating over the UK from Iceland. As far as I am aware, only Gatwick is operating normally.

dublinderm


Joined: 26/09/2009
Posts: 538

Message Posted:
15/04/2010 11:05

Reference the other posting.



ALL airports will most likely be closed by 1200 BST (Local).



DD

rigsby


Joined: 21/09/2007
Posts: 912

Message Posted:
15/04/2010 12:07

And if anyone needs reminding what this volcanic ash can do try to get the book called,All four engines have failed.Written by a passenger on the aircraft that flew into some.

maggie


Joined: 25/03/2008
Posts: 192

Message Posted:
15/04/2010 13:05

I have just returned back home from Manchester Airport, all flights to and from United Kingdom have been cancelled. I am booked on another flight tomorrow hopefully.

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 13:20

Well I am due on the 4.30pm from Ercan, as usual CTA saying all is ok!!!!!!

thedog


Joined: 26/02/2010
Posts: 15

Message Posted:
15/04/2010 13:43

The latest on the news is that from 12.00 today all flights in and out of ALL UK airports are cancelled, they are going to review it again at 6pm tonight for the Airports in the South.

Dawnie if they re-open at 6pm you should be ok. It may be worth trying to ring London for a definate answer.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
15/04/2010 14:00

Dawn I tried to call you back is it still 4913? (or get me over the Skype link from our flightholiday site)

I am waiting for an email from CTA in the UK and might be able to assist further then.



I will update the flights 2009 / 2010 thread as I have details as I have already done for Pegasus passengers.



Tom

http://www.flightholiday.co.uk

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 14:18

BBC Radio 4 have just reported that the dust cloud has become static in the atmosphere and it might not be until Saturday when airplanes are allowed to fly.



Richard

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
15/04/2010 14:22

If anyone has emergency flight needs from or to Turkey or TRNC please get hold of us at IAH we will try and we might be able to help through some slightly more convoluted routes

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 15:33

Well CTA have rung me & said I am on a flight at 2.45am from Ercan, so what can I do but go there, unless it changes beforehand.



Tom yes it ends in 4913, have not had amissed call

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 15:54

The news I'm getting is that it's highly unlikely the 6 o'clock deadline will be lifted. Hope CTA put you up in a hotel or at least dish out free food & drink vouchers for any considerable delay!



Richard

ROBnJO


Joined: 30/06/2008
Posts: 1289

Message Posted:
15/04/2010 15:59

Belgian Airspace now closed and the cloud has got as far as Scandinavia and Finland.



The Volcano is still erupting and last time it erupted about 200 years ago, it went on for nearly 2 weeks.



Latest reports looking highly unlikely any UK airport will be open for at least 24 hours.





Unless there's a change in wind direction,.........

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 16:12

Latest; All UK air space closed for the rest of Thursday.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 16:17

Well Richard, its 2.45am, not pm, due to land at Stansted at 6.30am tomorrow, so who knows if it will go ahead. I can see myself stuck at Ercan, at least at the moment, I am at home, albeit with an empty fridge etc etc

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
15/04/2010 16:50

Ref Msg 3... I have read the book. Here also is the account of the said BA Pilot Eric Moody.



http://www.ericmoody.com/

booitsme


Joined: 04/02/2009
Posts: 667

Message Posted:
15/04/2010 17:08

Latest on Daily Mail update is ALL UK airports closed until at least 6am (UK time) friday. It all seems to depend on more eruptions and wind direction. Fingers crossed for all of you who have flights booked that conditions improve.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 17:12

BBC, At least another 16 hours.



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 17:21

Dawn Msg 14

BBC have just said that all travellers to UK must contact their carriers.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 17:26

Richard you tried to contact CTA!!!!!!!! I can only hope that I get another phone call telling me this flight is now not going ahead. Trouble is if I say, I will wait it out, the cost of a one way ticket will be horrendous in afew days time, so I have to hope that CTA ring me.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 18:22

Msg 19

I don't think you're going anywhere, France are now closing down the majority of their airports (CNN). Speculation is another volcano will blow and this could affect air travellers for weeks!



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 18:28

No I agree with you, but what I am hoping is that CTA ring me before I get to the airport for the supposed 2.45am flight. It will save me &my neighbours a journey & I can sleep in my own bed.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 18:34

Dawn

The problem you have, without any communication from CTA (even though they have contacted you previously) you'll lose any form of compensation if you 'no show' at the appointed time.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 18:45

Yes Richard I know, thats why I am hoping they will ring & save me going to the airport at all, otherwise I have to go & see what happening.

looks like I am staying in Cyprus for a while & whilst normally thats not too much of a problem, hubby is in UK & its my birthday & wedding anniversary tomorrow (1st), so really wanted to get home. Hey ho.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 18:49

Dawn

Your first anniversary when your profile says your 80 years old! Well, there's hope for me yet!



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 18:53

haha Richard

siggyyyy


Joined: 04/09/2009
Posts: 179

Message Posted:
15/04/2010 20:25

Just had friends on a Monarch flight to Luton stranded in Larnaka. There website was not giving any info and still showed there flight as running to schedule(very bad) Has anyone got a car that they want driving to the uk or any advice. Cant seem to put in a one way flight in on the internet sites for flights it will only accept two way . Can anyone recommend any websites for flights were i can tap in a one way ticket.



However the news is not looking good.



Not joking about the car!!

suntanman



Joined: 18/04/2007
Posts: 721

Message Posted:
15/04/2010 21:06

Spent all day travelling to and from Luton Airport, was due to fly today, but No flights from there at all. I was given a help line number from Monarch airlines to arrange an alternative date of travel to Larnaca or refund, and have been phoning it all day, but can't get through. Re booked for next week with Pegasus to Ercan.

Fingers crossed, the dust cloud will have moved in the opposite direction!

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
15/04/2010 21:29

Shelagh Msg 26- Contact us we can do one way flights.



Tom

http://www.flightholiday.co.uk

PS Dawn Msg 23 Happy Happy Birthday and wish Neil a happy aniversary too.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
15/04/2010 21:31

Please see the most recent post on the flights 2009 / 2010 thread with regard to the current state of affairs.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 21:47

Dawn

To hell with it, you're 81 tomorrow and without hubby on your first wedding anniversary, bring some friends along and I'll stay up and open a bottle of bubbly for you at midnight! You may use my Skype to phone Neil. I'm based Girne central!



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 22:16

Dont joke Richard, I just might do that. Although I do have Skype here...lol

I would be really peed off if it were next year as thats a big birthday!!!!!!!! (Yep 82) lol

Linnyloos


Joined: 30/11/2008
Posts: 483

Message Posted:
15/04/2010 22:32

Airports are now closed until 13.00 tomorrow. They will update accordingly.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 22:37

Dawn

Go to the top to 'Edit members info' and readjust your age profile, and don't put 90!



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 22:49

No coz thats then telling!!!!!lol

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
15/04/2010 23:25

Not flying early morning, got to ring again at 8.00am. not going anywhere until at least 10.00am , so at least I get a nights sleep in bed rather than the airport.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
15/04/2010 23:32

Dawn

What were the lines of communication? Did CTA phone you or did you eventually get through to them?



Richard

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
15/04/2010 23:41

Keep up to date on here hopefully.



http://www.baa.com/

Noeler


Joined: 23/01/2009
Posts: 32

Message Posted:
16/04/2010 00:20

Due to travel tomorrow with Pegasus - departing Stanstead 12.50 to go to Ercan. Nothing on Pegasus website about disruption of flights. Does anyone know the best way to make contact with Pegasus to get update...?



Thanks



Noeler

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 00:33

Watching news right now, not a lot of hope for you with the meteorological office saying the prevailing winds still in the direction to the UK from Iceland and further eruptions expected. You still must make contact with your carrier.



Richard

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/04/2010 00:45

Noel Msg 38 For Pegasus information (as much as we have - updated along with CTA during the day) look at my postings on flights 2009 / 2010 thread







Tom



info@flightholiday.co.uk

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
16/04/2010 00:49

RE Msg 30..... You still got that bubbly Richard??

lovingcyprus


Joined: 02/03/2007
Posts: 1272

Message Posted:
16/04/2010 00:51

UK airports closed until 13:00hrs local 16 April

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 01:03

Msg 41

Reminds me of 1968 Paris, I'm off to the supermarket tomorrow to stock up on 'war' supplies!



Richard

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
16/04/2010 01:10

Ok.... Enjoy, have fun ?

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 01:16

CNN live, jet stream winds causing havoc over UK for the next two days.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
16/04/2010 06:28

Richard, I eventually got through to them at 11pm, at first they told me to phone back again at midnight, I said no, it has taken me an hour to get to speak to anyone & I know the flight cant go ahead, so could someone please help me.

Eventually, they confirmed the flight was cancelled & I was to ring back again at 8.00am this morning. I dont think I am going anywhere today & not sure when I will leave.

Totally fed up but nothing can be done, at least this time its all airlines & not just CTA doing what they do best.

Still got the champers!!!!!!! lol

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
16/04/2010 09:13

The last volcanic eruption beneath the glacier was on 20 March.

The eruption before that started in 1821 - and continued for two years.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 10:43

No flights until midnight Saturday.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
16/04/2010 12:00

Been to CTA officce, am booked onto the 4.30pm on Sunday flight, so lets see what happens then. Not sure whether that will go, but at least I can have a coupleof days without worrying about it.

kiwikid


Joined: 18/08/2008
Posts: 496

Message Posted:
16/04/2010 12:06

BBC will give another up date at 1430 today, at the moment they are saying no flights untill possibly 0100 saturday morning

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/04/2010 12:10

Dawn as ever sensible - still could not get through and tried your landline too. Skype me from http://www.flightholiday.co.uk Happy Birthday 28 today?

Barbarians


Joined: 22/10/2009
Posts: 71

Message Posted:
16/04/2010 13:56

If people have Holiday-cover, I wonder if the Insurance Companies will try to get out of paying compensation to those stranded by saying that "its an act of God"

spider


Joined: 03/01/2009
Posts: 5527

Message Posted:
16/04/2010 14:33

Hi all,I cant get back from home to home.! :( anyone know if we need to rebook,and pay for a new flight.??









Spider,X

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 14:43

If you have full comprehensive travel insurance cover, a claim will probably be accepted, anything less will not be covered. BBC, You & Yours radio program.



Richard

spider


Joined: 03/01/2009
Posts: 5527

Message Posted:
16/04/2010 14:47

Thanks Richard.thats 3 flights i have had to book,just to get back.! )) Oh well such is life.!! catch you all again once back.







Spider.X

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 14:54

'An act of god' is a misnomer in the insurance world.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
16/04/2010 15:48

Tom, thanks for the chat, as always 28 years of age!!!!!!!!

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 16:29

Head of the Met office thinks the ash out-spill will last for at least a week, predominately affecting UK and Northern Europe. BBC World News.



Richard

Harold2555



Joined: 19/04/2008
Posts: 1139

Message Posted:
16/04/2010 17:27

English airports closed until at least 7.00am Saturday





Harold (probably not cominng to TRNC tomorrow)

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
16/04/2010 17:41

cor exciting in it

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 17:46

And I bet a lot longer. Why can't the airlines put the onus on themselves to contact all their passengers on updates rather than the other way round. 99% of the travelling public have mobiles, emails, landlines, fax's, etc!



Richard

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
16/04/2010 19:31

Hi Brinsley,

Do the other 1% have carrier pigeons? ))

Navek

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 19:34

Navek

And they are the ones that really shit on you!



Richard

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
16/04/2010 19:35

This is a major disaster,

not too sure how long it will last,

but will not clear up too soon :-(

Navek

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
16/04/2010 23:16

Just spoken to CTA regarding a flight at 5.45 in the morning from Ercan to Manchester. They have said no flights going til 15.00 tomorrow at the earliest - not to go the airport and to ring tomorrow after 9.00 am. No one going anywhere at the mo.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 23:18

Msg 65

Why can't they phone you when they are ready to take you?



Richard

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
16/04/2010 23:30

I have no idea...but imagine that with all the disruption it is easier for us to phone them rather than them try to work out who is now on what flight. We have booked through an agent anyway so will contact them in the morning and ask them to monitor it for us. It's not a problem...I don't care who phones who to be honest, at least we have some communication from a very pleasant lady at CTA.

keithr


Joined: 20/08/2008
Posts: 720

Message Posted:
16/04/2010 23:36

Yes,just called CTA at Ercan,all as per msg 65,call after 9 am tomorrow.



0392 231 4132/3 if anyone needs the numbers.

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
16/04/2010 23:52

Sue at least you have not made the trip to the airport & you can all sleep tonight. it was worth phoning & not just turning up like Ankara said to do.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
16/04/2010 23:59

Dawn

Watching weather forecasts and further volcanic emissions, it's not looking too good, sorry to say.



Richard

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
17/04/2010 00:04

Hiya Dawnie,yes we can all have a good night's sleep. To be fair Ankara gave us the numbers for CTA and told us to ring to check, but at the time of speaking to them the update from CTA was to go to the airport, but of course things changed and times have shifted. Anyway, we now have a book on leaving times......30 lira to the winner.......which could well be me! Hope you are enjoying your few extra days in the sun....shame his lordship could not be with you. xx

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 00:09

What a shambles, £25 Taxi fare (one way) to the airport to be told to go home and return the following day to gain an update at even more cost!



Richard

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
17/04/2010 00:50

Richard

Msg 61 - When I ask clients for phone numbers (not just UK but at destination) they often do not know them and sometimes give wrong ones!! Sometimes they do not want to be contacted and they are often the loudest complainers!

Msg 65 - On the desk involved they (all airlines) probably only have 2/3 lines and guess what they can't phone out becasuse someone else is calling in.



For more up-to-date information have a look at the flights 2009 / 2010 thread



(By the way I heard today that some customers were calling airlines slagging them and their staff off for what is not of their making this will not lead to good service levels. The current problem is "an act of God").

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 01:32

Tom

Point taken, if people don't want to help themselves by not giving out contact details so be it on them. As for yourself, working your business in addition to addressing questions to those that have not booked with you must be very time consuming and annoying. I'm just trying to update news information as it breaks through the media for those that are tied up in this volcanic mess using C44.

Do I get the job?!



Richard

come_on_aylin


Joined: 14/06/2008
Posts: 908

Message Posted:
17/04/2010 06:35

My daughter's flight from Larnaca to Heathrow at 10.35 with Cyprus Airways is cancelled, at least we found out before going all the way to the airport. She's delighted! Cyprus Airways told us to phone back this evening but anyone any idea how we get her transferred on to another flight with them? Do we just have to wait for Cyprus Airways to offer us something? She can stay out for another few days but has an exam later in the week.

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
17/04/2010 06:36

Richard I can see its not looking good, think I will go into CTA office this mornign & try & delay my flight back even further than Sunday, otherwise I am going to be in the same situation as Thursday by the looks of it.

Sue, just checked NATS website, your crew are going nowhere today as restrictions now until 7pm with another update this morning.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 07:24

Not looking good for days to come!



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
17/04/2010 11:25

Nope, not got an available seat until next wednesday now, so am booked onto that one in the vain hope.........

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
17/04/2010 13:00

All Eurostar trains now fully booked so if anyone thinking they can fly to Paris and then on to UK it is a no no as Charles De-Gaulle airport now closed as well.



Chris

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
17/04/2010 13:05

Chris Msg 79 - Northern France has been closed for nigh on two days!

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 17:23

No airline movement until at least Tuesday, at the very earliest.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
17/04/2010 18:12

Well as I am not on a flight until Wednesday now, I will review it Tuesday & if no let up, will be back rebooking on the earliest flight rather than waiting for them to contact me as I know that the flights are being booked up by people rebooking & seats not available.

come_on_aylin


Joined: 14/06/2008
Posts: 908

Message Posted:
17/04/2010 20:26

Anyone booked on Cyprus Airways, I recommend contacting the call centre rather than trying to go into the office. The call centre were able to rebook my daughter in seconds and send me an email confirmation. The woman in the office told us she might be able to get her on a flight next week but we would have to call back on Monday. The call centre number is 0035722365700.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 20:37

The whole world airline industry is in such a mess it does not matter what restricted ticket you have, it will be honoured, at some stage! People running to offices, changing flights to another date which doesn't or will not happen are stupid, just wait until the air clears and travel commences then reorganise.



Richard

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
17/04/2010 20:37

http://www.nats.co.uk/

The volcanic ash cloud from Iceland is moving around and changing shape. Based on the latest information from the Met Office, NATS advises that the restrictions currently in place across UK controlled airspace will remain in place until at least 0700 (UK time) tomorrow, Sunday 18 April.

There may be some airspace available within Scotland, Northern Ireland and England north of Leeds up till 1900 (UK time) today, which may enable some domestic flights to operate under individual coordination with ATC. We will be coordinating this closely with airlines and airports. We would repeat, it is most unlikely that many flights will operate today and anyone hoping to travel should contact their airline before travelling to the airport. After 1900 (UK time) today, Met Office forecasts show the ash cloud progressively covering the whole of the UK.

We will continue to monitor Met Office information and review our arrangements. We will advise further

@ 2100 BST.

Navek

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 20:48

Navek

This is going to be very prolonged, far longer than people think.



Richard

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
17/04/2010 20:52

Thanks Richard, i dont think I am stupid, I wanted to know that instead of waiting until tomorrow & be put onto the next available flight, that I pre empted that & rebooked. I know already that you cannot get on a flight until Thursday/ Friday next week, so by doing what I have done, I am on a wednesday flight if it goes ahead & not later in the week if I had waited until tomorrow to be rebooked.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 20:57

Dawn

It will depend on the airline carrier to decide whether they clear the backlog first or honour those that have a current ticket for that days travel.



Richard

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
17/04/2010 21:07

Dawnie1

Ref message 87:



If you need help applying for temporary residency then just e-mail me

AJ

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
17/04/2010 21:09

If I had waited to reassigned a flight tomorrow, it would not be until probably friday as no seats available. because I have rebooked today, at least I have a seat on wednesdays flight if it goes ahead, so I will get home earlier. If not I have lost nothing & will be rebooked. I don't think any of us knows what they will do, but we can but try. CTA are accepting anyone who has had a flight cancelled to rebook, it saves them the work after all!!!! I still don't think I am stupid.

awellwisher


Joined: 12/04/2009
Posts: 28

Message Posted:
17/04/2010 21:39

Apparently , I think, in 1821 it only lasted two years.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/04/2010 21:58

Anyone know how to build a banana boat?!



Richard

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
17/04/2010 22:31

Air passenger rights



European legislation provides rights to passengers if flights into, within or out of the EU are delayed or cancelled. If you flew abroad with a non-European airline and you are outside Europe the legislation does not apply and you will need to check with your airline. Many countries will have their own laws in place which will provide similar levels of protection.



If your flight has been cancelled and you have not travelled to the airport, you will need to contact your airline. Your airline is obliged to either re-book you onto an alternative flight or to offer you a refund.



Cont....

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
17/04/2010 22:34

If you were already at the airport when your flight was cancelled, in addition to the above, you may also be entitled to meals and refreshments, along with two free telephone calls, e-mails, telexes or faxes and, if the delay is overnight, hotel accommodation and transport to and from the hotel. However, as the disruption is beyond the airlines' control there is no right to financial compensation.



You can find further information on our website at:



http://www.caa.co.uk/docs/125/DBC_Advice.pdf



Cont...

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
17/04/2010 22:35

Package Holidays



If you have booked a package holiday your tour operator will be responsible for protecting your holiday and providing you with a suitable alternative holiday or a full refund. You should contact your travel agent or tour operator to arrange this. If you are currently abroad please contact your local tour rep for more information. if you are due to travel in the next few days please contact your tour operator or travel agent for an update.





Other protections



You should check your travel insurance as some policies will cover you if a journey or holiday is cancelled owing to the flight problems. However, if you have booked flights and accommodation separately you could lose any money that you have spent on hotel accommodation. If you paid by credit card, you may be able to claim the cost of the flight from your credit card provider.



http://www.caa.co.uk/application.aspx?catid=14&pagetype=65&appid=7&mode=detail&nid=1858



Navek

Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
18/04/2010 00:48

Kevan - Navek - Your last few messages are useful but I think Tom covered a lot in a simplistic manner on the thread Flights 2009 / 2010 Msg 134



Richard - Message 84 - Sometimes action is satisfying and makes you feel less impotent; like changing your tickets?



Dawnie1 - I don't think Richard thought you were silly and he is right it depends on the airlines own rules if they make a precedent of the passengers already booked for a flight.



John

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
18/04/2010 06:07

It certainly saves all the hassle & cost of getting to the airport unnecessarily as has happened to friends & having to turn back. It saves on taxi fares & trying to get through to CTA, which has been a nightmare.

AJ lets hope it does not come to that!!!!!;-)))))))

At least this way I know I am on a flight on Wednesday if it goes ahead.

Does anyone know CTA rules anyway, they make it up as they go along.

Richard didnt think I was silly, he thought I was stupid!!!! )))))

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
18/04/2010 07:16

Latest new this morning, planes still grounded, nothing in or out the UK. It will be reviewed again at 7pm.



Chris

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
18/04/2010 07:36

Hi Cyprusquest,

" Your last few messages are useful but I think Tom covered a lot in a simplistic manner on the thread Flights 2009 / 2010 Msg 134"



That's good he's put info on there, but as I have no need for any info under that title, I had not read it.

Navek

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
18/04/2010 09:50

More news within 10 minutes on Flights 2009 / 2010



Kevan Msg 99 - I'm glad to see you are selective in what you read - there is such a wealth of information you need to be - I hope that you will find the info I put up of some use when you need it.

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
18/04/2010 12:35

Hi flightholiday,

Only hadn't read it as I have no plans for traveling in the near future

Was posting info to start with, as no one else at the time had.

Then numerous threads with similar info appeared.

Don't think anything will be moving this month :-(

as volcano still active, may be a week after the volcano stops before anything flys.

Also depends on wind directions.

On the news today, it was said

"the last time something like this happened, it lasted two years" :-(

I have family who are due to fly within the next 10 days, but I'm sure they will be staying put.

That's my opinion.

Navek

crofter


Joined: 16/12/2008
Posts: 1035

Message Posted:
18/04/2010 12:59

Now reviewing at 01.00 Monday morning plus Ireland now closed.

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
18/04/2010 17:14

Sunday, 18 April 2010 15:10 UK

Stranded Britons face air chaos.

Thousands of Britons remain stranded around the world as UK flight restrictions

are extended to 0700 BST on Monday.

http://news.bbc.co.uk/2/hi/uk_news/default.stm

Navek

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
19/04/2010 00:06

I do not think anything is going to move (airline wise) for at least another week within Europe.



Richard

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
19/04/2010 10:09

The UK government is considering plans to use the Royal Navy to ferry passengers back to Britain as restrictions on UK flights remained in place until at least 7pm this evening.



By the time they make their mind's up it'll all be over!

michelle3012


Joined: 07/11/2008
Posts: 578

Message Posted:
19/04/2010 11:03

UK Airspace closed until 0100 Tuesday!

Pogle


Joined: 28/08/2008
Posts: 1536

Message Posted:
19/04/2010 11:13

Check out the documentary/book " All four engines have failed" which documents the plight of the passengers and crew on a BA flight in the 80's flying over Java. Volcano erupted and debris caused all four engines to fail. I would rather stay put until aviation authorities were certain that there was no danger.

http://en.wikipedia.org/wiki/British_Airways_Flight_9

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
19/04/2010 19:04

Volcanic activity has reactivated in intensity, BBC Radio 4.



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
19/04/2010 19:13

Airlines now want to sue the EU for compensation! What a mad World!



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 01:33

Conflicting reports of what the situation is with the volcano, money talks but I would not wish to fly at present.



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 20:44

Another explosion from the same volcano.



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 22:07

BBC World News, get yourself to Madrid, instructions from HMG.



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 22:11

If CTA got their act together the CAA would NOT penalise them from flying non-stop from Ercan direct to Madrid, for sure.



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 22:27

UK flight restrictions lifted as of 10.00 BST tonight.



Richard

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
20/04/2010 23:01

http://www.dailymail.co.uk/news/article-1267348/Iceland-volcano-eruption-New-volcanic-ash-cloud-bound-UK-halts-reopening-airports.html



I hope they stay open, my kids are eating us out of house and home !!!!!

Plus the've run out of money.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 23:35

BTTT



Richard

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
20/04/2010 23:41

Gordon Brown lies, no 100 or so coaches waiting at Madrid!



Richard

BatteryBoy


Joined: 05/06/2009
Posts: 125

Message Posted:
21/04/2010 00:37

Hi every one, All airports are now open as per News At Ten 20th April Many flights will be going but some will have a back log.





batteryboy

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
21/04/2010 00:41

The first plane that drops out of the air, I wonder who will fit that bill?



Richard

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
07/05/2010 23:11

Ash cloud likely to disrupt flights from UK to US / Friday 7 May 2010 18.11 BST

http://www.guardian.co.uk/world/2010/may/07/volcanic-ash-cloud-delays

Navek

dublinderm


Joined: 26/09/2009
Posts: 538

Message Posted:
08/05/2010 00:30

Hi Navek,



Informative as ever.



Many US/Canadian flights to Europe were delayed today due rerouting to avoid the ash cloud but generally they all got through ok.



The patience of the US carriers may be stretched if their home schedules or the connections for their passengers in Europe get too much out of sinc. So they may start canceling some services to ensure they keep aircraft where they need them most.





DD