Problem with skype sound

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
30/04/2010 21:15

Anyone else having problems ? i have a new microphone but skype says no microphone installed. My clever friend who knows lots about computers has tried unsuccessfully to get it to work he thinks there is a problem with windows but cant correct it. Anyone know what to do?

catalkoykid


Joined: 15/02/2009
Posts: 1190

Message Posted:
30/04/2010 21:28

what windows you running

woody


Joined: 24/02/2008
Posts: 171

Message Posted:
30/04/2010 21:58

try video calls with msn free and super quality other person must have windows live also

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
30/04/2010 22:09

windows 7. i want to use skype because i have a lot of credit. It just suddenly stopped working in mid conversation.

cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
30/04/2010 22:20

Hi that as happened to me before, try re-booting your pc & if that fails open skype and go into help and run call quality guide.



Cooper

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
30/04/2010 22:24

In Skype go to Call. Audio Settings and select you microphone from the drop down list... If this doesn't work try going to Control Panel, Sound, select the recording tab and see if the Microphone registers in there...

Geoff


Joined: 25/06/2008
Posts: 1370

Message Posted:
01/05/2010 09:00

I had similar problem, turned out to be a faulty mike plug. Got the shop to change the whole unit (Intex camera with built in mike) and problem solved! I run Windows Pro. X64 although that has nowt to do with it.

Geoff

Famagusta City

cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
01/05/2010 09:02

Geoff, i run the London marathon every year and that has nowt to do with it either )

Geoff


Joined: 25/06/2008
Posts: 1370

Message Posted:
01/05/2010 09:36

OK Cooper. I was just trying to suggest that. Most likely a hardware problem

Geoff

proger1



Joined: 18/04/2009
Posts: 2919

Message Posted:
01/05/2010 10:05

Deniz1,

If you couldn't find what you were looking for through control panel, try right clicking on the little speaker icon at the bottom right of your screen and then select playback devices. You should have the choice between speakers and headphones. If it is not already selected, choose headphones. I have had it in the past that although it showed headphones were selected it did not play through them. I unplugged the headset, restarted and then started skype before I plugged in the headphones and after a little while a message pops up from skype asking for permission to install a file, this will be the skypr driver for the headset you are using.

If non of this works then Geoff may be right about the headset being faulty.



Arte et marte, Paul

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
01/05/2010 12:53

I will give it a try thanks

Hector


Joined: 26/08/2008
Posts: 2352

Message Posted:
01/05/2010 12:59

Good point here, if running Windows 7, make sure devices i.e. headphones are compatable. My wife has Senheisser headphones with microphone for Skype using Windows XP but they wont work on my computer with Win 7. I've now bought a pair of Microsoft headphones (at Tescos) that had Windows 7 logo on packaging, so works fine with both 32 & 64 bit versions of 7.

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
03/05/2010 07:08

Msg 10 Hi i did what you said but on playback devices there was no microphone box only speakers or digital audio. I cant understand whats happened as i was using a microphone successfully before now everything has disappeared. Suppose iwill have to get someone in i was hoping to do it myself and save some money. Thanks for trying to help.

Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
03/05/2010 10:27

Deniz1/Msg 13:



Why don't you phone Irfan, 'The Computer Whizzkid' on: 0533 866 5997/0542 851 5997, or email him



His business is doing housecalls!

proger1



Joined: 18/04/2009
Posts: 2919

Message Posted:
03/05/2010 11:22

It might be just as Hector says, there might not be a compatible windows 7 driver for the specific headphones so win 7 does not recognise and update the driver.

Try googling for the headset manufacture and model driver. If there is a windows 7 driver install it, if there is not but there is a vista driver install that, I have had a printer and scanner that didn't recognise windows 7 and so I had to install vista drivers, win 7 accepts them and it should get the headphones to work.



If that doesn't do it then you really need someone with deeper knowledge to have a look so Tenakoutou's advice is sound at that point.



Paul

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
03/05/2010 13:33

msg 15 thanks i will try when i get home

HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
03/05/2010 17:05

I had a problem the other night and I got a feedback questions, which I rated as poor. Immediately there was a check on my skype and reports for each section checked - well impressed.

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
03/05/2010 20:52

if you are running win7 i presume you haver a newish pc or laptop in which case why dont you abandon the headset and use the built in microphone in your laptop

i just sit and skype by talking at my laptop works fine and others can join in the conversation at same time

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
03/05/2010 20:55

I have a desk top no built in mike

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
04/05/2010 17:43

ok perhaps sound card is faulty they are cheap smack another one in and try that

Enrico


Joined: 07/12/2008
Posts: 209

Message Posted:
04/05/2010 20:01

I have a problem with Skype sound.

+

-I can originate or receive a Skype video call, the sound is loud and clear bothways for about 2 minutes then suddenly the other end can hear very loud static. I hear nothing. I can see them ending the call and then they call me to say that they could not hear anything over the noise.

Skype says it is my microphone, but that does not explain the clear 2 minutes, at the start of every call.

Any ideas anybody?

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
04/05/2010 20:12

As the quality of your connection drops so does the sound...



If you are running Skype 4.2.0.158 or later you can display the relative quality of each part of the call, sound connection etc by pressing the 'Check Settings' button. You will be able to see the signal strength dropping if it does..



If this coincides with the drop in quality of sound you will know that it's your connection that's the problem not your microphone.



There are things you can do to improve the performance of the microphone if it's not the connection. Go to 'Call', Audio Settings and play with the volume and adjust to suit.