Foxy Lady (Sayal Shoes) Girne High Street

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
03/05/2010 10:49

I have to say I was shocked at the owner's attitude. He really made my blood boil. After 1 day of wearing some platform summer shoes costing 60 lire the inner wedges deflated by 1/2 an inch, causing my feet to turn in. I said I have looked around and could he refund my money as I didnt see anything else. The first thing he said was Im not going to refund your money or change these shoes. Its obvious you walk on the inner part of your foot, well actually I walk on the outer part of my foot and anyway after 1 day of wearing them they shouldnt change their shape at all. His attitude made me shout dont buy from this shop and he told me to.........huck off you hunt (Im typing polite). I cant believe he talked to a customer in that way. Shocking.

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
03/05/2010 13:38

He did the same to my friend she wanted to change a pair of shoes unworn bought the previous day and he refused and told her to get out of his shop

Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
03/05/2010 14:08

Sounds like the sort of place where you can't complain about the 'service' - if there is none!

fishh


Joined: 17/04/2009
Posts: 147

Message Posted:
03/05/2010 14:23

ı have heard many complaınts about hım and ı would never gıve hım my money one member of staff told a frıend no shoes to fıt you here you feet too fat. ıf he actually saıd the words you typed polıtely ı would send ın the boys he cant carry on lıke thıs dont care who he knows

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
03/05/2010 14:40

my tenpenny worth.....



'er in doors bought some new shoes there and a couple of days later something came loose inside and started to rattle when she walked (there is a joke in there somewhere).



We took them back expecting a refund, but the best he would do was "to get them repaired".....



in his defence, the repair did the trick, but his atitude means my missus will not be returning....

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
03/05/2010 14:48

better and cheaper shoes in thailand where you are john!!

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
03/05/2010 16:09

Had the same problem with him, when a pair of shoes broke first time on. he offered to get repaired, i went back each time i was in town over 6 months, nothing done so i demanded a refurn or replacement. i was ordered out of the shop.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
03/05/2010 17:58

dont suppose we could group together and do somethıng at the shop?

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
03/05/2010 18:21

Fire bomb it?!



Richard

Panchocat


Joined: 29/11/2009
Posts: 1333

Message Posted:
03/05/2010 19:09

I now use Mustafa, the shoe maker, opposite The Dome. Old fashioned looking shop but I have just bought a fab pair of high heeled black patent shoes, for a wedding, there.

He had some lovely shoes and sandals in. He also made me a lovely pair of shoes for my son's graduation. Such a nice man compared to the objectionable person in the High Street.

everon


Joined: 18/04/2009
Posts: 956

Message Posted:
03/05/2010 20:38

I bought a bag (not cheap) the handle broke! so I took it back, he said "you have been swinging it around" excuse me!! "why would I do that" he then told me to "go away" but not those exact words!!!!! so I stood there and said "I am not moving until I am satisfied that you are going to offer me my money back or repair the bag" he then threw the bag behind the counter and said come back next week. I went back and he had it repaired, so I took it and told him I thought his attitude was appalling and I would never return. As I left he looked like he was going to burst all his blood vessels! needless to say the bag soon dropped in bits! He always has 50% off, his stock is not worth even half price! it's cheap c--p!!!!! what a horrible man x

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
03/05/2010 20:42

hi ev, i will never go back there. i can only look at the few pairs of sexy shoes now, i dare not wear them as i know they will fall apart. he claims they are italian my guess far east xx

Ballyboffin


Joined: 25/08/2007
Posts: 903

Message Posted:
03/05/2010 20:46

Ladies,



I am going to tell you about a website for beautiful shoes, sorry delivery only to the UK.



http://www.unze.co.uk



Let me know what you think.



Probably off topic, but lovely shoes................................

millzer


Joined: 12/04/2007
Posts: 978

Message Posted:
03/05/2010 21:03

it will cost me a fortune if the missus sees this link

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
03/05/2010 21:09

Wow bally amazing, i could order so many if i had the money, i always say shoe love is true love . take care xxx

Ballyboffin


Joined: 25/08/2007
Posts: 903

Message Posted:
03/05/2010 21:22

I knew that you'd like it Liz, look at the sale section. You know you will. xxx

Jeannie


Joined: 04/08/2009
Posts: 3283

Message Posted:
03/05/2010 21:24

Just my type of Website. Have asked hubby to put this on to "Favourites" (me being a computer thicko). So far he has refused



Seriously, some really lovely shoes. Could spend hours just looking at them (could spend even longer ordering them)



Thanks.



Jean

Ballyboffin


Joined: 25/08/2007
Posts: 903

Message Posted:
03/05/2010 21:40

Oh dear,



I hope that I haven't done the wrong thing by telling you all about this site, I now have a feeling that I will be fighting to get my size 10's !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!









Kiddin'



Enjoy girls, just be extra nice to the 'auld fella' to give you free reign xxxx

liz w



Joined: 09/10/2008
Posts: 270

Message Posted:
03/05/2010 22:31

wow!!!!! that is one amazing site, bookmarked, browsed and bought !!!



Liz

Whistler


Joined: 28/07/2008
Posts: 1332

Message Posted:
03/05/2010 22:35

Going back to Foxy Lady. It`s a shop I hate to go in (don`t any more). As soon as you are through the

door they follow you round so closely and dont leave your side. Feel very uncomfortable.

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
03/05/2010 23:08

hiya whistler, when i was tottering around in my 4 inch heels i loved the shop, i thought they were the nearest to jimmy choos, but every pair let me down. i have a beautiful pair lieing in my wardrobe which guido bought me for a big birthday, i am scared to wear them and they are so sexy xxxxx

Ballyboffin


Joined: 25/08/2007
Posts: 903

Message Posted:
03/05/2010 23:19

I knew I should have asked for comission before posting!

Mallard


Joined: 14/05/2009
Posts: 107

Message Posted:
04/05/2010 07:18

I had a similar experience with that dreadful person in 'Foxy Lady', and more recently with 'Feniks', the jewellery shop on the main high street, although I must say there was no abuse there. On this occasion my husband was with me and we saw red when refused a refund for faulty goods. So, we went to the police and told them our story. They couldn't have been more helpful and said although they couldn't do anything we should contact the 'Consumer Association', in Nicosia. They then went to the trouble of givng us their address and 'phone number.

My husband 'phoned the 'Consumer Association', and spoke to Hassan Shik who said absolutely for faulty goods our money should be refunded. As requested after providing all the details of 'Feniks', and our altercation with them they have contacted the proprietor on our behalf and we are now awaiting our refund.

Here is the link to their website which although in Turkish does give you contact details - http://www.cyprusconsumers.org

Mallard


Joined: 14/05/2009
Posts: 107

Message Posted:
04/05/2010 07:36

Sayal Shoes have are already named on the 'Consumer Association', website under the section on the left marked 'Teşhir', which means (I think) to expose. I do know that this website 'names and shames', so perhaps that is what has happened. Perhaps one of our Turkish speakers could confirm this.

rosieposie


Joined: 04/07/2008
Posts: 99

Message Posted:
04/05/2010 09:16

I also bought some boots there in December, after one day the rubber on the end of the heel came off, which I took back and they repaired it, but it didn't match the other boot and made a clunking sound when I walked! Then a few days later the lining started peeling away from the inside of the boot leaving lumps on the bottom of the inside of the shoe which rubbed on my feet causing blisters! I learned my lesson there, cheaper is certainly not better and I wouldn't go back there again!

fishh


Joined: 17/04/2009
Posts: 147

Message Posted:
04/05/2010 09:34

ı thınk thıs ıs one for cyprus today and shove one ın hıs face.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
05/05/2010 21:02

Well I could stand outside his shop handing out a print of all these comments to customers but I wonder if I would get arrested if they learn what Im doing????

Cyprus8


Joined: 07/10/2007
Posts: 189

Message Posted:
05/05/2010 23:54

Exactly the same happened to me. One wear and the pretty link on front was broken. He told me it was where I bend my foot when I walk!! Not sure how to walk without bending my foot. If any arrangements get made to stand outside his shop, let me know. I will be there!!! Very nasty man.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
06/05/2010 09:34

If I print off this post is anyone interested in helping me hand them out to passers by say one day in the week or should I just forget it. I cant believe I got so much feedback. I doubt Cyprus Today will print this whole posting and cant think of another way to warn people about his rudeness.

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
06/05/2010 09:44

Please check with Izzet before you print anything off from this forum and use it.



There could be legal implications here.

snakes



Joined: 28/10/2008
Posts: 1512

Message Posted:
06/05/2010 09:51

From memory, last year, there was a letter in Cyprus Today from a woman who went into the shoe shop and because they did not buy anything, they were verbally abused, told they had wasted the shop assistants time and told to get out. Why not write/email to CT and tell them of your experience? Judging on the response to this thread, they have already lost a lot of customers!! Regards, Mrs Snakes

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
06/05/2010 21:04

Well yes Cyprus Today is an option, but it will be read only once and it wont include all these stories, unless they quote the forum for people to read. I cannot write the exact words he said to me so how do I translate those foul words?

Cyprus8


Joined: 07/10/2007
Posts: 189

Message Posted:
06/05/2010 22:39

Lostfound - Email me if any arrangements are being made for next week.



deemark96@hotmail.co.uk



He really needs to be embarrassed into stopping this terrible after sales service.



Dee

denizen



Joined: 21/08/2009
Posts: 388

Message Posted:
06/05/2010 22:46

I went in last week. The window said 2 for 1. Their was about 4 pairs just under the sign. I realy fancied a pair of them. I picked the ones I wanted and asked him which others I could put with themn. He said that they arent in the sale. I left without buying any and wont be goig back



D

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
06/05/2010 22:51

Where exactly is this place? He certainly will not want to take me on!



Richard

ClaireCat44



Joined: 17/09/2008
Posts: 739

Message Posted:
07/05/2010 09:37

What about - whenever anyone's in town, they go into the shop and spend hours trying on every pair, but then leave without buying anything!! From the sound of the man he will probably ban all English customers after a while of this.

andy_shmendy


Joined: 01/05/2010
Posts: 46

Message Posted:
07/05/2010 09:52

I agree with everything above.

I used to get shoes from that place (not anymore - and it is only because of owner's attitude!) .



Once I bought a pair of sandals, and they broke in HALF after 2 hours of walking in them. I took them back to the shop, and then the Owner (May God be his judge - but he is very rude) just rolled his eyes and said: what??? I dont want to know anything! your shoes were run over by a car!!! And I brought some arguments in - but only wasted my time.



Horrible unsupportive man - ZERO customer care, they just have bussiness because of location & tourists. But he is losing us, who live here on the island - his fault! May those who treet clients with respect benefit.



(love AYAKABI DUNIYASIi!! amazing man, always gives discounts & repears shoes for free if something goes wrong)

ClaireCat44



Joined: 17/09/2008
Posts: 739

Message Posted:
07/05/2010 10:11

I agree with your comment re Ayakabı Dunyası. It is an excellent shop with very helpful staff.

andy_shmendy


Joined: 01/05/2010
Posts: 46

Message Posted:
07/05/2010 10:15

let's do some !SHAME - Customer Care Below Zero! posters and stand outside the Sayal shoes shop one morning - what do you guys say?

sienna


Joined: 09/01/2009
Posts: 1627

Message Posted:
07/05/2010 11:32

I just know I am going to get shot down here for having my opnion, BUT I buy shoes from there nearly everytime there ( I am over I have lost of them now), not one pair have broken and I love the shop



Infact with the buy one get half price deals were got some great shoes - sorry but can only comment on my experiences which so far have been good.



I get the bit about following you around but most shops over there do - They certainly did when I was looking for furniture as well, are they just trying to be helpful loving the shoes personally !

andy_shmendy


Joined: 01/05/2010
Posts: 46

Message Posted:
07/05/2010 12:03

Sienna, hi!



I also did like a few shoes I bought from Sayal - and some of them are a good value for money. (but it is like 2 % of the whole stock and they are HARD to find)



BUT - get UNLUCKY with your choice just once - and you will feel what some of us felt: helpless!!!!



Personally, i'd still pop in to that store - i like the wariety. But I dont want to support a business of such an unfriendly careless mucker. Sorry.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
07/05/2010 23:47

Well I cant believe the response I have received about this b....tard. I am going to print off some leaflets (advising people to check this forum out before purchasing from that shop). Dont think I can get into trouble doing that).



Message 33

Cyprus 8 and any others who would be happy to dish out some leaflets over the season, I and many others would be very appreciative of your support.



List your local venue where I can leave them with your name on or your cyprus44 name, so you can pick them up when ready.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
08/05/2010 00:03

This is what Im going to write...let me have your comments if its ok...



WARNING



FOXY LADY SHOE SHOP (Sayal Shoes) Girne High Street



Before you purchase any shoes from this shop please visit http://www.cyprus44.com/forums



Type in the search box……………….Foxy Lady (Sayal Shoes) Girne High Street



See the posting by Lostfound and all the other postings by people that live here.



You will see that the owner of the shop is very rude and has no idea of customer service and will swear at you and treat you like you are a piece of poo on his shoe.



You will see that many customers have had things go wrong with their shoes after just a few hours of wearing them and he doesn’t want to know and will say really bad things and throw you out of the shop.



This man only survives through tourists and many of us hope that in time he will get his comeuppance.

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
08/05/2010 00:10

hiya lost im sure he will, you have no idea how many customers i sent there when we had the other restaurant, what will they think of me when they got home and thier shoes broke. he is the rudest man i have ever encountered here. he will get whats coming to him and its a shame as some of the shoes are so beautiful. i bought a fantastic pair of boots from angora after two times on the heel snapped. I took they back and in the afternoon I had a brand new pair delivered to the restaurant, now that is service xxx

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
08/05/2010 20:21

look forward to your feedback

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
09/05/2010 19:41

Message 36................

What about - whenever anyone's in town, they go into the shop and spend hours trying on every pair, but then leave without buying anything!! From the sound of the man he will probably ban all English customers after a while of this.



Reply yes does anyone want to do this, just take 3 pairs of shoes to the till after they are rung up, change your mind and walk off.

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
09/05/2010 19:56

Lostfound. Think about what bill msg 30 says before you start handing out anything that refers back to CY44.



Besides this I agree with everything you say and this shop needs shaming!

Mallard


Joined: 14/05/2009
Posts: 107

Message Posted:
09/05/2010 20:05

Messages 23/24 - Did anyone take note of my posts? If so there have been no comments. The 'Consumer Association', is where you need to vent your feelings. Let's see what they achieve - will keep you posted!

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
11/05/2010 19:13

Tootie



NO im not printing anything off from here, just recommending people read the site on line.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
11/05/2010 19:17

Mallard



Visited the website but as you say its in Turkish so didnt get anywhere

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
11/05/2010 19:22

Do they sell mens shoes size 12?

I have a big problem here trying to find anything over size 10.

Now I just go in the shop and ask if they have anything over a size 46?

They look at my face then my feet and back to my face and say....... ERR No !

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
12/05/2010 10:33

This is what Im going to write and hand out...let me have your comments if its ok...

WARNING

FOXY LADY SHOE SHOP (Sayal Shoes) Girne High Street

Before you purchase any shoes from this shop please visit http://www.cyprus44.com/forums

Type in the search box……………….Foxy Lady (Sayal Shoes) Girne High Street

See the posting by Lostfound and all the other postings by people that live here.

You will see that the owner of the shop is very rude and has no idea of customer service and will swear at you and treat you like you are a piece of poo on his shoe.



You will see that many customers have had things go wrong with their shoes after just a few hours of wearing them and he doesn’t want to know and will say really bad things and throw you out of the shop.



This man only survives through tourists and many of us hope that in time he will get his comeuppance.



END

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
12/05/2010 10:33

Let me have your feedback and is anyone else willing to dish out these leaflets (I can leave a bundle at your local shop) if you let me know which one.

Sal1262



Joined: 03/05/2010
Posts: 174

Message Posted:
12/05/2010 12:23

I advise caution. Has legal advice been sought? If not stop now and review your position. The contents of this thread are enough to satisfy the UK definition for Libel.



Libel (for written, broadcast, or otherwise published words) is the communication of a statement that makes a claim, expressly stated or implied to be factual, that may give an individual, business, product, group, government, or nation a negative image.



It is usually, but not always, a requirement that this claim be false and that the publication is communicated to someone other than the person defamed.



TRNC law is not my field but I am sure somebody can check on the legalities.

Sal1262



Joined: 03/05/2010
Posts: 174

Message Posted:
12/05/2010 12:49

My advice (for what it's worth) seek out the local Consumer Council or Trading Standards equivalent (if one is available) at the very least a locally elected representative. Register your dissatisfaction. Prove your purchase to be substandard by getting them to acknowledge it and then formulate an action plan. Don't go straight for the jugular, it will end in court and it will be expensive.



I am truly surprised that the owner of this site has not stepped in by now! He too is at risk.

marcosthechef



Joined: 30/11/2009
Posts: 646

Message Posted:
12/05/2010 13:08

I cant believe this post, its soooo old hat, we have all heard about this monkey, many times before and read about him in the Cyprus Today.



The simplist thing to do is not go in his shop Foxy Lady (Sayal Shoes) Girne High Street

, unless you want to waste a bit of his time but never under any circumstances give him any money for anything, not a penny, never ever.



Easy as that, job done

gazmufc78


Joined: 03/09/2009
Posts: 366

Message Posted:
12/05/2010 16:18

My advice is to take note of what sal says and don't shop there any more. The point has been made as to this mans manners and integrity and read by many now. Steve

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
12/05/2010 16:56

The bloke needs a slap!



Richard

sienna


Joined: 09/01/2009
Posts: 1627

Message Posted:
12/05/2010 17:54

a step too far (pardon the pun)

Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
12/05/2010 17:58

Sounds like too many customers 'got off on the wrong foot' with this joker!

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
13/05/2010 14:54

ok thanks for feedback I wont do anything. I did write to cyprus today but so far they have not answered.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
24/05/2010 23:40

Decided to re post this every few weeks so more people are aware of this arse.

Mallard


Joined: 14/05/2009
Posts: 107

Message Posted:
25/05/2010 07:40

Message 55 - there is a Consumer Association in Nicosia - please look at message 23 on this thread where i gave details. They recently took on a case for us at no charge and we got our money back for faulty goods purchased from Feniks in the high street Girne.

Foxy Lady is already 'named and shamed', on their website - http://www.cyprusconsumers.org and so are other retailers who have not followed this organisation's guidelines.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
26/05/2010 20:36

yes I did go onto the site but its in Turkish and didnt know what to do.

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
26/05/2010 20:52

If you have google it says translate on the top right hand corner.

LostFound


Joined: 03/08/2009
Posts: 387

Message Posted:
19/06/2010 22:32

re posting.



PS I did email cyprusconsumersorg but had no reply.