Creditwest Banking Services

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
01/06/2010 12:34

Hello all, hope everyone is well. I have been away from the forum for a while and would like to give everyone the opportunity to ask any questions they may have posted previously and that I may have missed.

Tasgirl


Joined: 31/12/2008
Posts: 100

Message Posted:
01/06/2010 13:27

Hi CrediwestRep, can you assure us that Creditwest Bank will not be involved with the type of dubious business conducted by Akfinas Bank. I know of several 'Expats' waiting to tranfer funds to more honerable bankers

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
01/06/2010 14:24

We have very high standards when screening possible borrowers and refrain from extending credit which in our opinion could culminate in the hardship now being experienced in the Akfinans example.

stockiefan


Joined: 04/05/2009
Posts: 574

Message Posted:
01/06/2010 14:40

I have just joined this bank, my first impressions are very good, Deniz is very helpful and the bank is never packed full of customers, lets hope it continues.

matula


Joined: 07/07/2008
Posts: 647

Message Posted:
01/06/2010 15:14

I also have nothing but praise for Credit West. Very efficient and friendly staff.

teatime


Joined: 20/10/2008
Posts: 852

Message Posted:
01/06/2010 15:53

Deniz is brilliant, who do I write to in order to convey this to the people at the top?

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
01/06/2010 15:57

teatime thank you for your praise regarding Deniz I will take it to the top.

keithr


Joined: 20/08/2008
Posts: 720

Message Posted:
01/06/2010 16:20

I'll second that for Nesrin as well please CW rep !!!

stellasstar1



Joined: 02/07/2008
Posts: 1519

Message Posted:
01/06/2010 16:51

I would just ask that all customers are treated the same. This morning I opened a new account, Lira and pounds and internet, and was in their for ages. That's ok, but I have aver the last 4 years opened accounts at 4 other banks, all of whom offered me coffee, while I ws filling in all the forms. While the customer sitting with the other Credit West person was drinking coffee, I didn't get offered any, and was dying for a cup, Eventually left with a terrible headache, and I would also add that it wasn't busy.

wanderer


Joined: 05/02/2009
Posts: 1653

Message Posted:
01/06/2010 18:07

Stella you should try the import office they pass round Turkish delight

Usually I've been offered a drink if I'm there a bit

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
01/06/2010 20:36

Msg 1

How do I ask Eda out for lunch?!



Richard

fosterscan


Joined: 27/02/2010
Posts: 541

Message Posted:
01/06/2010 20:41

Hi creditwest

Do you pay water and electric bills for customers that are out of the trnc.

if so how does this work Thanks

Chelpet


Joined: 10/03/2010
Posts: 253

Message Posted:
01/06/2010 20:48

Msg 12 Yes they pay my Electric bill and email everytime with the amount, I dont think they do water bills though, I would like to say a big thank you to Nesrin in Catalkoy branch very helpful.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
01/06/2010 20:51

Even I can answer that one! Yes they do but only from a TL current account but have no facilities to pay in advance to carry credit with the utilities.



Richard

keithr


Joined: 20/08/2008
Posts: 720

Message Posted:
01/06/2010 20:55

You could have asked them,they are sometimes very busy and do forget....



Overall,very good people to deal with.



Just wish the UK was like it.

wearytravellers



Joined: 27/04/2007
Posts: 250

Message Posted:
02/06/2010 03:51

Stellasstar1



Tut tut tut....shame on the bank for not having in addition to some really nice, helpfull staff a MIND READER !!! as message 15 says, you could have just said ...."please can I have a cup of coffee, I would appreciate it" I find that this type of approach works every time for me, especially in cafes and restaurants !!!!!!!

newscoop


Joined: 23/12/2007
Posts: 2197

Message Posted:
02/06/2010 08:31

They always offer me a drink!

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
02/06/2010 08:34

Scoop,



You would get a drink anywhere!!!!!!!!!



Re Creditwest



I find Figen really helpful and pleasant to deal with in the Karaglanoglou branch.



Chris

fiendishpaul


Joined: 18/05/2008
Posts: 1720

Message Posted:
02/06/2010 10:39

I have nothing but praise for Creditwest.



Deniz, Nesrin and the rest of the staff are polite, friendly and ultra efficient.



If there for a while I am often offered a coffee.



Well done CW !!



Paul

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
07/06/2010 12:45

Hello everyone glad to read your comments I will relay them to the top thankyou for your custom, and if anyone doesnt get offered a drink ask for one and say its on Creditwestrep.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
07/06/2010 12:50

Tried that on numerous occasions at the Girne Branch but they don't have a drinks cabinet!



Richard

ang1706


Joined: 28/01/2009
Posts: 570

Message Posted:
07/06/2010 12:57

I agree Creditwest have been nothing but helpful with me. I forgot my recently changed PIN Number and every month I ask for my respective balances and always recieve a reply soonest. And have been doing so for 5 months!

I have nothing but praise for Creditwest.







PS I always get a coffee or water!!!

Trishybabe100



Joined: 17/04/2008
Posts: 51

Message Posted:
08/06/2010 09:07

Hi



I will be over, shortly to take possession of my property - only 2.5 years late!! I will obviously need a bank account. Can you please let me now, what I will need to be able to do this - thanks. Also which is the nearest branch to Lapta?



Trish

stockiefan


Joined: 04/05/2009
Posts: 574

Message Posted:
08/06/2010 16:07

Did some more business at the bank today, they put the Turk bank to shame for customer service of which I am also a customer.

sunshine22



Joined: 07/06/2010
Posts: 251

Message Posted:
08/06/2010 17:40

Creditwestrep.... Can you please forward me info on opening an account in NC please.



Thank You

Carol

HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
08/06/2010 22:59

In the event of a crisis which we have seen in the recent past with banks I would like to know if CreditWest are backed by the Turkish Governement in the event of a crash/crisis happening again?

Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
09/06/2010 10:47

After Mr. Denktash's timely and considerate public warning that 1400 more innocent people are in line to be [apparently legally] 'scammed', Turkish Cypriot owned banks don't sound a very 'safe bet'.



Before investing, I would want proof positive that any one of them isn't similarly dealing and consequently exposed to the same type of [alleged] 'clandestine and nefarious business activities' as Akfinans Bank. I would want a written, signed and notarised guarantee from the bank's owner and all board members that I would receive immediate and full compensation in the event of the bank's failure.



The Central Bank 'guarantee' doesn't impress me one iota, given the state of the economy, which, after the Kulaksiz 5 episode, can only deteriorate further due to the enormous adverse publicity this 'shocker' has generated.

fiendishpaul


Joined: 18/05/2008
Posts: 1720

Message Posted:
09/06/2010 11:02

Tenakoutou



I take your point and in an ideal world I would like to think that the bank's owner and board members would be willing to provide the guarantee that you allude to. However, I think that the chances are slim to say the least.



That said, I am a very satisfied customer of Creditwest and have always found their services to be top notch. Do they have any skeletons in their cupboard/account books.....only time will tell, and if there are, then I am sure that people will take the action that they feel is most appropriate.



Until then, I will continue to sing their praises as what I believe to be one of, if not the best bank in NC.



Kind regards



Paul

Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
09/06/2010 11:10

I fully realise that many people are totally satisfied with CreditWest Bank - my posting was merely a generalisation - certainly not aimed at, or specific to CreditWest.

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
09/06/2010 18:18

Trish and Carol can you please email me on pazarlama@creditwestbank.com with your requests so I can get the ball rolling.

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
09/06/2010 18:22

HildySmith deposits are backed in the TRNC by an insurance fund into which banks have to contirbute by law, this in turn guarantees every deposit upto 20.000 euros or equivalent currency of your choice.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
09/06/2010 18:26

Msg 31

Set up my luncheon date with Eda yet?!



Richard

Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
10/06/2010 07:10

Stellastar1:



Initiative = 'doing the right thing without asking, or being told' - next time take your own Thermos flask!

CreditwestRep


Joined: 04/11/2008
Posts: 214

Message Posted:
15/06/2010 09:51

Hello everyone we are looking for a customer rep for one of our branches in Kyrenia, this person should ideally know English Turkish and have some banking experience but failing that we would also be pleased to hear from people who know both languages are enthusiastic and have an outward going personality to deal with mainly expat customers. You also need a TRNC ID card to work in the TRNC, anyone whos interested should email me with their CV and passport sized photograph on pazarlama@creditwestbank.com .



Please feel free to email me with a recommendation of anyone you know in any of the other banks who provides you with an excellent service as a customer rep, we value your opinions and would definately take into consideration anyone you would recommend in confidentiality.