a question for all you computer experts out there

timefore


Joined: 01/08/2008
Posts: 495

Message Posted:
20/08/2010 15:56

i am a computer 'black spot' so advice/help needed. about a month ago google earth started playing up(difficulting open g e from the short cut on my desktop) got round that by going through programs and starting through direct x. computer accepted that and then decided that i could not accessing through that method, so i decided to uninstall g e, the uninstall went fine but then found that i could not download g e from the internet (kept getting a message that the internet connection was fine but could not access g e website). After several fruitless days of trying to download g e i was finally successfull, but when i try to run g e - will not run, just getting that same old message about internet connection being fine etc etc. If i run system restore will that cure problem (its obviously my computer, not the internet or google earth) some advice would be good

Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
20/08/2010 16:00

Hi timefore,

Not sure what your problem is, but I would only run system restore as a last resort.

Could be your connection speed.

Good luck,

Navek

iceman


Joined: 15/08/2008
Posts: 724

Message Posted:
20/08/2010 16:15

If you have a firewall,disable it and then try connecting to Google Earth or downloading

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
20/08/2010 16:23

lower your security level to accept all coockies and disable firewall

guido

catalkoykid


Joined: 15/02/2009
Posts: 1190

Message Posted:
20/08/2010 16:24

system restore system restore system restore.... i even heard someone the other day used it, to remove a programme a little bit of knowledge

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
20/08/2010 16:38

System restore is OK as long as, when you take your PC back to a date when everything was fine, you don't reset too much other software. It will not interfere with documents as long as what you mean by system restore is not using the disks that came with your PC.

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
20/08/2010 18:16

Kev's words...system restore does fekk all' and he should, it's what he does for a living!!!

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
20/08/2010 18:17

ETA ' and if you need system restore, you are well and truly in the shite'

timefore


Joined: 01/08/2008
Posts: 495

Message Posted:
20/08/2010 19:07

thanks for all that folks

Hector


Joined: 26/08/2008
Posts: 2352

Message Posted:
20/08/2010 22:58

Have a look at freepchelp.co.uk

It's free and there are advice forums. Very useful.