Cyprus Damp Cure - Stuart Hillard

TRNCVaughan


Joined: 27/04/2008
Posts: 4578

Message Posted:
25/08/2010 10:44

Just seen this and anything Stuart puts his name to is OK by me.

http://www.cyprusdampcure.com/

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
25/08/2010 10:55

Vaughan.



The last sentance in the website reads.



Most importantly the builder will guarantee the work.



If the builders will be doing the work under instructions and guidance from stuart,would it not be better if stuart guaranteed the work?

TRNCVaughan


Joined: 27/04/2008
Posts: 4578

Message Posted:
25/08/2010 11:15

I'm sure Stuart wouldn't sign the work off unless he was satisfied.

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
25/08/2010 11:18

just some thing i would question if i used him to carry out some work.



If he is happy with the builders and confident,just thought it would be better coverd by him and not the builders.

Builders can say we did it as he instructed us to,better take up your problem with stuart!

TRNCVaughan


Joined: 27/04/2008
Posts: 4578

Message Posted:
25/08/2010 11:30

You have raised a good point and I'm sure anyone contacting Stuart for this work would be wise to ask him.

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
25/08/2010 11:36

i think its the same with my product and your aligator system.



if there is a problem you or i do not point the customer in the direction of the factory in our case who made the product.



We the person who is advertising it and selling it rectifies the problem.



we do not say the the factory will sort it out.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
25/08/2010 11:57

ZeroCl, not quite the same. The person who does the work guarantees it and Stuart is there as consultant and because he is UK registered with the Royal Institute of Chartered Surveyors if the guarantor does not pay then you can complain to them that the work he "signed off" was not up to RICS standard. What paper guarantees do you or the alligator system offer? I also wonder how the Cyprus Damp Cure deal matches the others on offer? Anyone had any bad experiences here with the damp proofing they've paid for?

TRNCVaughan


Joined: 27/04/2008
Posts: 4578

Message Posted:
25/08/2010 12:21

Hi Malsancak,



Aligator, for which we are TRNC sole agents, comes with a written warranty certificate from the manufacturers, MicroTech Engineering Systems Ltd., in East Mersea, UK.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
25/08/2010 12:25

So, Vaughan, it has a factory guarantee, which is what I would expect.

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
25/08/2010 12:26

Hello Malsancak,



My brand and product is owned by me.



You get my personal back up free of charge if you have problems.



I think we may have cross wires Malsancak, what i mean is the person selling the solution for the damp course should be the person responcible for the guarantees,not the subcontractor.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
25/08/2010 16:15

(1/2) Received this from Stuart Hillard FRICS of Cyprus Damp Cure:

" I am not in the habit of posting on Cyprus 44 and have no intention of starting self-promotion. I have read the posts about my personally guaranteeing the work and I do understand. The builders I work closely with however are not the ‘here today, gone tomorrow’ types, in fact in the first time I met one of them he proudly told me he had been a builder on the island for 20+ years and had never changed his name or telephone number. On that day he was just off to see someone he had built a house for some 10 years before who had contacted him as they had developed a problem!

I have already specified for and supervised quite a few damp proofing works over the last couple of years and my decision to set up Cyprus Damp Cure has just been a natural progression..."

cont...

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
25/08/2010 16:17

(2/2) ... I have been called to a number of properties recently where the owners have paid out good money to other companies but the works they have had done do not even start to address the issue. When I tell them what the problem is and how it has been overcome in other properties they then say they wish they had thought of coming to me in the first place before they had paid over countless pounds. Maybe when people are aware of Cyprus Damp Cure they will come to me first.

I am satisfied that the builders I am working with will undertake the works to effectively resolve the problems and will honour their guarantee. Interestingly regarding the damp proofing works that I have been involved with over the last couple of years there have been no cases where we have been called back because the damp has returned or the processes we have used have failed...

cont...

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
25/08/2010 16:18

(3/3) ... If there is a problem I am in business and have a reputation to uphold, I am here for the long term and am not in the habit of avoiding responsibility so if an issue arises then I am sure I can resolve it.



Stuart Hillard FRICS of http://www.cyprusdampcure.com

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
25/08/2010 16:21

ZeroCl, I don't think that Stuart is selling a particular solution, I think he is diagnosing the cause of the problem and advising his recommended builders as to how to solve it. It makes sense for the company which does the remedial work to actually guarantee it.

breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
26/08/2010 12:54

Having dealt with Stuart for a number of years the one word which describes him most adequately is professional.

TRNCVaughan


Joined: 27/04/2008
Posts: 4578

Message Posted:
26/08/2010 13:44

Having worked with lots of surveyors in the UK, on M&E projects, I can confirm that Stuart is exactly what you can expect from someone who is a Fellow of the Royal Institute of Chartered Surveyors - a professional.

Washerman


Joined: 19/09/2008
Posts: 2301

Message Posted:
26/08/2010 18:48

AND he is a properly registered company with all the appropriate permits AND he doesn't need my recommendation, but I too feel that he is a true professional AND he is wise not to post here

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
26/08/2010 20:18

message 14.



i meant a solution to the problem,not a liquid



Also i was not slating him,i was curious as to why the sub contractor would guarntee and not the seller of the damp proof cure.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
26/08/2010 20:34

0Cl, it would be a bit like an architect having to guarantee a builder's work

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
26/08/2010 22:17

Thanks for that information.



As so many builders here go in and out of business i suppose the guarntee from the person selling the damp cure is not worth the paper its written on.



Ater all,we are in TRNC!

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
26/08/2010 22:27

message 19



whats a architects certificate?