An Apology to the Roof Bar

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
14/09/2010 01:07

I am so very sorry that a person whom has many identities brought me into the thread about your offers for the week. I should not have responded, but in all honesty when i get home tired and worn out, i look on 44 with my glass of wine to unwind, Each and every day he has a go at me, I tried to let it go. I know why its because I unveiled him in one of his identities moaning that you served cold rice. The reason I did as everyone knows him and he moans about every restaurant, so none of us take notice. However when a name we do not know as on this occasion did, i felt it fair to warn you to take no notice. I am really sorry and if you need to re post i will email izzett. I will try to get to see you but if you want to speak to me call 05338336911. On the bright side he keeps your name on top xx lilli

efendioliver



Joined: 29/07/2008
Posts: 545

Message Posted:
14/09/2010 01:13

dont get sucked in lilli i can think of better ways to unwind after work

Jeannie


Joined: 04/08/2009
Posts: 3283

Message Posted:
14/09/2010 01:16

Liz - come on now; he appears to pick on who/what he sees as the weakest target. My feeling is that he's trying to bring 44 down once and for all. I really think that if he thinks this board is finished, he will get all the members over to his own. Wishfull thinking, I believe.



The man is delusional (in more ways than one).



Jean

xxxxxxxxxxxxx

alanka


Joined: 15/09/2007
Posts: 154

Message Posted:
14/09/2010 01:20

I don't think I have eaten in your restaurant, but I would like to - is it anywhere near Bogaz?



I sympathise with you - we set up a restaurant (with the intention of letting it on - because that is what we do) and had one customer who, with his family, ate everything and left a mouthfull each on their plates - then complained... "We should have money taken off" - I was v upset, especially when later I was told by their friends - yes friends - "They do that all the time to get a discount!" But I don't think they realised how upset I was thinking the food had been not up to standard!!!



Might be a game to them, but it is really demoralising, is it not? Just for the sake of getting a few quid off their bill.

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
14/09/2010 01:26

alanka this man did even though someone paid the bill, his plate clean, hiss answer it was minging. I gave him 3 litres of wine to compensate. Andy Amy you are so right he has just got to me . I will let it go now. How are you both.. Thank you xxx

alanka


Joined: 15/09/2007
Posts: 154

Message Posted:
14/09/2010 01:40

Right, if you are giving away 3 litres of wine for complaining, I will certainly complain when I come there... By the way I prefer red wine... lol



Honestly, run a few restaurants (not hight class just run of the mill) in the UK, and we get the odd (as in strange..) customer, but I have learnt now to stand up to them (not easy as it is not in my nature to be agressive) whereas I kind of do the "Oh I am so sorry, what was wrong?" my son now taking over takes the "So, what's your problem with the meal??" Well I am 5 foot and he is 6 foot ex-rugby player...



They end up apoligising to him.... and he usually says to me "Go home Mum, pour yourself a glass of wine, and watch TV"



My friend has a B&B - got reviews on Tripadvisor - all good - one v bad review, and she is in bits about it - the complaint was that the room was 'acceptable', breakfast was 'acceptable' and at the end - avoid this place unless you are desperate!! Some people just nasty

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
14/09/2010 01:46

Msg 6... WOW!.. You both sound really nice people.

Please tell me you and your friends establishments for future...

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
14/09/2010 01:49

toots, not the sort you would go to lol, cant do all the lovely smileys, god im so thick thanks god

TheBarrel


Joined: 21/07/2010
Posts: 187

Message Posted:
14/09/2010 12:04

No problem, Lilli!

In restuarant business you will always get people who complain, it is a service sector.

We'll visit you as soon as we have time!

MotoMoto


Joined: 15/02/2009
Posts: 152

Message Posted:
14/09/2010 12:15

Lilli you are an angel



Tell the individual if he likes sex and travel - if you do not these bottom feeders will drive you mad



As for 3 litres of wine - why? - unless you intended hitting him with the empties!