Computer infected

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
22/08/2008 20:08

I have AVG but have just run a scan and it has come up with lots of infections, I need help. do not know anything about computers or infections. Does anyone know where I can take my computer to get some help, and that it would cost me a fortune. HELP Please

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
22/08/2008 20:08

PLEASE CALL 0533 845 6560 I HAVE ALSO HAD THIS THIS WEEK

GaryBarnes


Joined: 30/06/2008
Posts: 10

Message Posted:
22/08/2008 20:15

Try downloading avast, another free anti virus (obviously when downloading the *free* home version)



http://www.avast.com/eng/programs.html





The fact that it's picked the virus up is good, do you not get the option to clean or quarantine?

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
22/08/2008 20:22

Oxoners phone call was woth it glad I could help.............



Good on her int it ?

newlad



Joined: 02/03/2008
Posts: 7819

Message Posted:
22/08/2008 20:22

Oxoners,

I also use avast (free download)

Paul.

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
22/08/2008 20:24

Nigel



It went through the process but said it couldn't be done. Do you know where i can take my lap top to have everything saved and cleaned

brandy sour


Joined: 09/04/2008
Posts: 310

Message Posted:
22/08/2008 20:53

Hi Oxoners

How did your meeting go?

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
22/08/2008 20:55

Sorry Tina what meeting

cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
22/08/2008 21:05

Oxoners download the Avast antivirus first & then uninstall the AVG. You will find your computer loads a lot quicker.



Cooper

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
22/08/2008 21:10

in girne near to exick chicken Baseline mr.ufuck

brandy sour


Joined: 09/04/2008
Posts: 310

Message Posted:
22/08/2008 21:25

I thought you had a meeting with M .S. or have i got my wires crossed?

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
22/08/2008 22:37

Yes Tina you have your wires crossed, but don't worry it happens to me all the time

brandy sour


Joined: 09/04/2008
Posts: 310

Message Posted:
23/08/2008 17:25

Oxoners

Can you confirm for me that you have a apartment below us because whitchfinder does not believe it is you on this forum.

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
23/08/2008 18:27

hi all , had the same problem with AVG this week pc has crashed now ..only working on safe mode .... not sure what i should to ...can anyone help thanks

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
23/08/2008 18:33

wish i was there would gladly help move out end sept im afraid to say with all this free software they are just useing you as guiena pigs thats why its free

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
23/08/2008 18:56

kimosh



Try start - programs -accesories-syestem restore choose a time prior to the problem. if no good you will need to reformat your computer and reinstal all programs. do not forget to save all personal files folders efc etc

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
23/08/2008 19:26

system restore will not get rid of trojans or viruses

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
23/08/2008 19:50

is this what you have ??



http://www.jurgita.com/articles-id2306.html



SystemDefender is a rogue anti-spyware program released on September 21, 2007. SystemDefender usually makes its way to your computer via Trojans and browser security holes, but may also be downloaded and installed manually. When active, SystemDefender uses scare tactics, such as falsified scan reports and system notifications to get users to buy the full version. It may even load message "Your privacy is in danger. Download privacy protection software now" instead of desktop wallpaper in order to scare people.



SystemDefender is a scam and should be treated as such: do NOT download or buy it, if you have it - remove it and block SystemDefender's domain using your HOSTS file.



this may help http://www.2-spyware.com/remove-systemdefender.html

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
23/08/2008 19:55

I have now managed to clear my lap top, downloaded Avast free anti virus and deleted AVG. then ran a scan with avast and it identified the Trojans and took care of them for me. what a relief. thank you all so much for your advice, Brandy sour i can confirm we own the apartment under you, tell witch finder as usual you know better than him lol

al the badger


Joined: 06/02/2008
Posts: 130

Message Posted:
24/08/2008 00:38

Oxoners, couldn't help picking up on your last message. I know that Brandy Sour is in our gang. We are also in Monarch Apartments. We are in Block B Apt 2. We are from Oxfordshire. Please tell me your nom de plume also suggests you are also.



Alan & Pat

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
24/08/2008 10:48

Yes we were, we are the couple who paid your water bill and keep sending you the depressing e mails about how things are here in Monarch apartments. What part of oxfordshire do you live

al the badger


Joined: 06/02/2008
Posts: 130

Message Posted:
24/08/2008 13:42

We are at Lower Heyford.

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
24/08/2008 14:45

Not far from us then, Banbury was our home town, before we moved here

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 15:34

Hi littlenige



i cannot do anything on pc im on safemode with net .... this is the only site it will let me connect to .... cannot send emails or anything i have click on every button possible ...haha lol im a woman if it doesnt work try evrything lol ...so now i dont know where i am ...everything i try and download is blocked ...i can get on msn lol what a bonus ay ...thats about it .... awwwwwwwwe god ... dont know what im doing .... will loss all soon i guess

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 15:55

Hi Littlenige .... how does one re -format ...... also tryed to download the spyware you recommed ...got to end of down load and it said this file is corrupt try a new one

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 15:58

have a post signed now saying your computer is infected ... next to TRNC awwwwwwwwwwwwwwwwwwe there is bob hope and know hope now

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
24/08/2008 17:24

Not sure if this will help but I downloaded Avast, once it was installed I then deleted AVG. Ran a scan with Avast and it got rid of whatever was infecting my lap top, all is well now.

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 19:38

Hi all , nothing is helping pc wont let me enter any website where i can download info or any kind of antivirus .... this is what i have on my screen when i log in .... win 32/Adware Vitumode and win32/privacy remover dectected on your computer this is i a large warning box .... pleas can anyone help me .... i have tried adding avast .... lets me get as far as 50% then says error occoured ... what a day lol .....

RedSnapper


Joined: 12/08/2008
Posts: 540

Message Posted:
24/08/2008 19:50

i have exactly the same on my dell inspiron and its slowed things down quite a bit. i`ve called dell and i need to back up and save all my files before they can clean my registry or i will lose everything on my computer. i have three anti spy-ware and virus systems and they pick the virus up but cant clean it only quarantine it. i wonder if we both caught it off this forum...

deecyprus4


Joined: 27/07/2008
Posts: 3452

Message Posted:
24/08/2008 19:50

http://www.softpedia.com/get/Antivirus/Trojan-Remover.shtml click on trial that should get it

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 20:41

Hi Redsnapper .... referring to message 30 ..... tryed his web god i have pops up everywhere now omg thanks message 30 for ya help..... i have been on here since 11 today trying to sort this problem ...feel like im going crazy now ... the net wont let me down load on the virus site i want but i get get these constant popup one this 2009 antivirus cannot seem to get rid of the little monster it will let me run that b***er i bet ....... i have tryed everything got bit to death nearly by mosi's

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
24/08/2008 20:47

kimosh



Thats what I had.





Google xpviru

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 20:49

when i enter download ....i get 404 not found come up on screen ..... think i will call it a day had enough now

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 20:51

thanks all for your help today

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
24/08/2008 21:01

littlenige ........ how did you manage to get rid of your problem ... i have a son who is a wiz kid on computers i said please fix mine he said mum ya pressing all the wrong buttons ..... haha ... and i see ya later lol so thats that .....

cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
24/08/2008 21:08

Kimosh turn the computer off and have a cup of tea ! see your son later.



Cooper

orangekazzie



Joined: 31/07/2007
Posts: 1091

Message Posted:
24/08/2008 22:13

Hi Kimosh

I think part of your problem could be that you are still in safe mode. Try re-booting into normal mode and see if you can gain access to internet as normal. Go into control panel and remove programme. Remove your current Anti Virus then go to the Avast site and try downloading the software. Put it somewhere where you'll be able to find it easy ie. Desktop. Install and tell it to do a complete scan on start up. If you have anything on the system it'll find it. Depending on how much you have on your hard drive it could take up to 2 hours to complete.

Good Luck

Karen

GaryBarnes


Joined: 30/06/2008
Posts: 10

Message Posted:
24/08/2008 22:22

Oxoners,



You are welcome. AVG is fine, but I fine Avast much better.



Other programs to use are, ccleaner ( http://www.ccleaner.com/)

Spybot, ( http://www.safer-networking.org/index2.html)

and Hi-Jack This! ( http://majorgeeks.com/download3155.html)



If you have any problems, either leave a message here or contact me through http://www.aarkenuk.co.uk

littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
25/08/2008 09:36

kimosh asks



"Littlenige ........ how did you manage to get rid of your problem ... i have a son who is a wiz kid on computers i said please fix mine he said mum ya pressing all the wrong buttons ..... haha ... and i see ya later lol so thats that ....."



After saving all personal data....



Insert your ORIGINAL windows disk and restart your computer on restar you will be asked do you want to format or repair windows you want to format.



If in doubt please consult an Expert or call ossie on 0533 841 7324 or Aiden on 0533 844 9298.



Both are very good will visit your home advise on the best action and get your pc up and running for you.

Gilly



Joined: 19/03/2008
Posts: 50

Message Posted:
25/08/2008 12:09

Oxoners and Al The Badger - I used to work at Oxford Airport and lived near Carterton - nice to know we have some people with class here! No slagging off replies thanks.

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
25/09/2008 13:15

lost pc completly ...completly crashed .... the second one in 3 months ...now using a new one omg ............................ beware nothing is safe here lol im on a roll today hate everything sorry ,,,, ps ... thanks to all the nice people who helped and tryed there best thank you

Coachie



Joined: 29/07/2008
Posts: 2135

Message Posted:
25/09/2008 17:00

hi all ...I am not wiz on these machines but Iget nfo off other members of my family. There is aharmless looking e-mail coming overthe net from hallmark cards saying they have a card for you.Under no circumstances open the e-mail.It is aferocious virus that gets into your machine and by all accounts there is no cure for it at the moment. Komish..I had to take one of my daughters pc to pc world to have sorted out,they had to go back to the original factory settings cost £32....

kimosh


Joined: 09/08/2008
Posts: 193

Message Posted:
25/09/2008 17:18

COACHIE ...... thanks hey wish we had pc world here lol or i could get to one lol ...teasing ok im sure i can cure this problem when going home thanks for your info

Coachie



Joined: 29/07/2008
Posts: 2135

Message Posted:
25/09/2008 17:25

Kimosh..Sorry,but didnt LittleNige reccomend some one out there on his reply to you...

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
25/09/2008 17:29

COACHIE,

Re. message 42

the warning circulating re 'Hallmark' is a hoax, it's been doing the rounds for ages.

Having said that, if you open any mail that you don't know what it is, or visit any website that is less than reputable, you run a risk.

I guesss we all run a risk in getting out of bed in the morning anyway, so "you pays your money, and..."

brian24001


Joined: 23/03/2008
Posts: 606

Message Posted:
26/09/2008 11:27

Important thing to remember here folks, "partition your hard drive", that way you can keep all your operating system and applications on the c: but all your documents, pictures etc on another partition, also if your operating system partition ever becomes corrupt, you can till use other partitions, i.e. the whole disk is not scrap and all your data lost.

You can also then re-format and re-install your software etc, without affecting or loosing data/pics.

Not a 5 minute job if your are not computer minded, but if you ever upgrade, ask the supplier to partition the drive for you.

Biker



Joined: 11/01/2008
Posts: 396

Message Posted:
26/09/2008 12:52

Good advice about partitioning the gard drive brian24001.



Also do not download and install anything that you are not 100% sure about.

Most virus , spyware malware and rootkit are installed by users that click on stuff that looks like they are either interesting or a free software substituting another product.



Do not open any attachments that you are not sure of what it is.



Biker

Coachie



Joined: 29/07/2008
Posts: 2135

Message Posted:
27/09/2008 21:53

KeithCaley..I was not aware of that Hallmark being a hoax..My daughters tend to "look" after me cos I am a novice on these machines,therefore any info of that nature I will naturally pass on to others just incase it was a serious threat.

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
27/09/2008 22:18

coachie,



the warning signs for any hoax are that the source claims to be one of the security comanies who never send out emails like this. They do upgrade their application and you as a subscriber download the upgrade automatically



Here's some more clues



I've noticed that emails and BB posts that have been passed on as warnings of impending doom are generally a hoax or spam chain letters..... i.e. they try and get you to pass on this information without checking it out first.. They prey on your desire to be the first to warn all your friends



Some even include supposed quotes from Security/Virus companies to try and make it seem as though there is no need for you to check it out yourself..... e.g. "WARNING from Symantec, new virus that is very destructive" blah blah blah...



Ones that tell you to pass it on to n friends are invariably tosh, attempting to cause chaos.



For each warning you get you would do well to visit the Norton or Symantec or McAffee sites and see if they know anything about the veracity or otherwise of the threat... if they don't, you can bet your bottom dollar that it does not exist, but if they do they may well be able to put your mind at rest by confirming that it is indeed a hoax and poses no threat whatsoever before you pass on the info only to find you are the innocent victim of the hoax, no-one likes to look like a nonce.



The hoaxes out-number real viruses by quite a large factor and this gets exponential when we start emailing the info on.



They are the "work" those annoying little bedsitter-twerps (invariably spotty boys - girls have better things to do with the time, like washing themselves) with nothing better to do than cause panic so that they can sit back and wait for one of their "friends" to pass it back to them just for the kudos of being able to say "See that, I did that!"

Coachie



Joined: 29/07/2008
Posts: 2135

Message Posted:
29/09/2008 13:40

Groucho..many thanks for the run down on these hoaxes.I have Norton 360 and acouple of other anti virus sustems on here and so far so good,but I shalldo what you recaomend as far as checking it out. Once again many thanks...