Nationwide flexaccount

joanie1


Joined: 25/07/2008
Posts: 164

Message Posted:
18/12/2010 23:49

I am having a lot of problems checking the balance on my above account. Are any of you having the same problem.



Thanks



Joan

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
19/12/2010 00:46

I've had problems in the past, it seems to be at Nationwide end and usually ok next day but a bit worrying at the time. They are probably doing some kind of systems maintenance.

HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
19/12/2010 12:21

I have had a Flex account and have encountered no problems accessing my account - I am closing it down due the the changes to the benefits and services it offered people abroad.

Rambo3


Joined: 22/09/2010
Posts: 96

Message Posted:
19/12/2010 14:07

I have a Flex account and have no problems accessing my account....

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
19/12/2010 16:22

I have a flex account no problem accessing it here in NC and no problem withdrawing sterling with my debit card with no charge.

Rambo3


Joined: 22/09/2010
Posts: 96

Message Posted:
19/12/2010 22:22

I agree with message 5 100%.

karakum5c



Joined: 18/03/2008
Posts: 1021

Message Posted:
19/12/2010 23:22

I have been informed by Nationwide that they are in the process of updating their web site and all customers will be required as an added security measure to put their cards in the chipped reader and enter your pin number to access their web site.



If people are starting to experience problems this may be the reason, especially if you are in Cyprus does the chip reader work there ?

joanie1


Joined: 25/07/2008
Posts: 164

Message Posted:
19/12/2010 23:33

Thanks for all your helpful comments - I have no problem withdrawing sterling with my Nationwide debit card - no charge for withdrawing sterling - the problem is when I try to check my account balance. However if the problem persists I'll contact Nationwide.



Joan

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
20/12/2010 06:50

Hildy



Don't be too quick to dump your Nationwide Account, it seems that hadn't really thought through their implementation of changes for use abroad and drawing Sterling out does not attract a charge.

palmnut


Joined: 08/10/2010
Posts: 14

Message Posted:
20/12/2010 12:52

Is it only lira that attracts a charge from Nationwide ?

greenman


Joined: 16/02/2008
Posts: 526

Message Posted:
20/12/2010 13:04

As Groucho has said, the Nationwide has not really thought out the implementation of their new cash withdrawal charging. I have pointed out the errors in their web site information and asked for clarification, but it appears from Cyprus44 members that Nationwide are not charging for sterling withdrawals using a FlexAccount debit card from ATM's, but will charge 2% + £1 non UK ATM fee for withdrawals in Turkish lire. Will post any reply I receive from Nationwide.

slimmer


Joined: 17/11/2008
Posts: 56

Message Posted:
20/12/2010 20:30

hi can anyone tell me what bank i can use to get sterling out with out getting charge.using a ATM.

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
20/12/2010 22:05

HSBC near the Dome hotel.

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
21/12/2010 10:19

No problems with my flexi account online

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
21/12/2010 10:27

You can withdraw sterling from the Turkish Economy Bank (TEB) next to Mr Pound too - not so easy to park though.