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3g receive rate between 50 and 150

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Furryfriends


Joined: 07/10/2010
Posts: 165

Message Posted:
22/02/2011 15:58

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Message 1 of 7 in Discussion

I dont have a problem with 3G on my computer but when I plug it in on my friends brand new lap top the rate is between 3 and 10 and it wont work. Why is that?



Perry


Joined: 27/01/2007
Posts: 413

Message Posted:
22/02/2011 22:22

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Message 2 of 7 in Discussion

Is it the same operating system ?

I have found my Turkcel 3G 'dongle' works on my laptop running XP, but not o my new one running

Windows 7 - caught me out on my last trip !!



Furryfriends


Joined: 07/10/2010
Posts: 165

Message Posted:
23/02/2011 17:41

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Message 3 of 7 in Discussion

I open the internet with internet explorer both on my pc and on my friends laptop. It was taken into Turkcell - as at the beginning the 3G wasnt even recognised on the laptop and they needed to do something to the card inside the 3G.



Perry

I understand Ive got to ensure that the version of windows is the same ????????



Perry


Joined: 27/01/2007
Posts: 413

Message Posted:
23/02/2011 17:53

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Message 4 of 7 in Discussion

Hi Cindy



Yes - I spend hours trying to get it to work on my new laptop - but it wouldn't. So I tried my son's and it worked. I then dug out the user guide for the dongle - it lists Windows XP, but not Windows 7.

What version of windows are you on ?



Perry


Joined: 27/01/2007
Posts: 413

Message Posted:
23/02/2011 17:55

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Message 5 of 7 in Discussion

Cindy, just re-reading your post - I bet your friend's brand new lap top is Windows 7, and yours is Windows XP. That would explain it. You will need a new 3G dongle compatible with Windows 7



Furryfriends


Joined: 07/10/2010
Posts: 165

Message Posted:
24/02/2011 13:40

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Message 6 of 7 in Discussion

yes just checked the laptop its windows 7. Fooey. Could I not take the laptop to a shop and get them to load up Windows XP and remove Windows 7 ????????



Jovial_John


Joined: 31/01/2009
Posts: 1024

Message Posted:
24/02/2011 14:35

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Message 7 of 7 in Discussion

Message 6 - NOT TRUE. It is only different software required not a new dongle.

When I bought a Windows 7 laptop my dongle wouldn't work although I used it daily on my XP desktop. Then I phoned the Turkcell helpline and they talked me through the installation on the laptop (which is not obvious|) - it took 5 minutes and worked fine. Now I swap the dongle happily between the two computers.



Just dial 600 from a Turkcell phone or 0392 600 1000.



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