Should members be allowed to complain about bad service

suzyr


Joined: 23/03/2011
Posts: 20

Message Posted:
25/03/2011 18:22

Who thinks members or in fact anyone should be able to complain about a business in the north, Using this forum. Or is this forum a vehicle for a selected few to be able to say what they like.

suzyr


Joined: 23/03/2011
Posts: 20

Message Posted:
25/03/2011 18:23

Go on AJ close this thread for what ever reason you can find

keithr


Joined: 20/08/2008
Posts: 720

Message Posted:
25/03/2011 18:24

We are not allowed to say anything,so that is the end of thread ???

DoctorW


Joined: 28/11/2010
Posts: 334

Message Posted:
25/03/2011 18:27

I think all members should be allowed to make genuine complaints - However I feel that the member should be prepared to talk to the subject of the complaint first in order that this may be resolved before posting on this forum. Too many complaints on this site appear to be from someone with an axe to grind and not totally genuine.

philbailey


Joined: 17/01/2011
Posts: 3534

Message Posted:
25/03/2011 18:38

I think some moderators do not like certain views

whether this is right or wrong

it is in the rules

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
25/03/2011 20:13

Message 4. Totally agree.

hattikins


Joined: 17/02/2008
Posts: 2793

Message Posted:
25/03/2011 20:16

But why complain on this forum,the members here can't do anything about it. Surely the best person to discuss any complaint with is the owner of the place, then if they don't try to rectify things it might be worth putting it on here just to warn others. Too often though a business can be ruined, by remarks made on here ,without them being given the opportunity to put matters right.

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
25/03/2011 20:36

hattikins

As ever the voice of reason.



suzyr

When has anyone been denied the right to criticize any business/restaurant on here. The problem arises when it maybe obvious that the complainant has a score to settle and then they should be aware of the flack that they are going to take and due to the resultant posts the thread will be stopped.

Please give me some examples to justify your concerns.



philbailey

I have replied to your postings in the past and you have not replied, If you want to criticize then at least have the decency to enter into debate rather than 'post and run'

madturk


Joined: 25/03/2009
Posts: 217

Message Posted:
25/03/2011 20:46

You must admit that many a fair question has been asked on this forum and has been ridiculed by senior members , because the posting was close to home for a lot of you. You have closed rank and ganged up on a persons meal that she complain about . Get real people

Pity you don't put this power of yours together and run the builders out of town

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
25/03/2011 20:47

RE msg 8, AJ: (...) When has anyone been denied the right to criticize any business/restaurant on here. (...)

▶ That's exactly the problem. To follow-up Hattkin's correct message #7: A rule on C44 should be: critize or complain - but ALWAYS include the reply of the man/woman who is critisized or complained about in the first post.

philbailey


Joined: 17/01/2011
Posts: 3534

Message Posted:
25/03/2011 20:47

Msg 7 does that also apply to Pollymarples and trnc victim ?

philbailey


Joined: 17/01/2011
Posts: 3534

Message Posted:
25/03/2011 20:51

Msg 8 I thought the rules were to discuss any issues with mods via e-mail ?

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
25/03/2011 20:53

I maintain my previous view point that I should be made a 'Mod' as I would close every posting as they significantly get a higher review than when open for debate!



Richard

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
25/03/2011 21:03

philbailey

'Msg 8 I thought the rules were to discuss any issues with mods via e-mail ?'



I have no recollection of you wanting to discuss anything with me whether it is by e-mail or on the board.

I may be wrong and if so please remind me.

Blackbird



Joined: 11/08/2009
Posts: 1432

Message Posted:
25/03/2011 22:03

Of course members should be allowed to complain about bad service on here...

But equally it's nice to see posts where the service has been good.

I will always try a restaurant that has been recommended (it was how we found The Hut 15 years ago) and avoid one that has poor service or food. My money is too hard earned to be wasted.

It's also sometimes useful for the offending restaurant, garage, shop etc to read these posts to make them aware of what people think, enabling them the opportunity to put things right!

rowlo



Joined: 12/10/2008
Posts: 4796

Message Posted:
25/03/2011 22:54

we are always right , you are always wrong ?

suzyr


Joined: 23/03/2011
Posts: 20

Message Posted:
26/03/2011 00:12

re: message 8



Aj please keep to the subject asked and stop picking on me or you might have to close this because of your own actions

suzyr


Joined: 23/03/2011
Posts: 20

Message Posted:
26/03/2011 00:18

re: Message 7

When i complained on this forum i got told not to do so but instead complain to the owner of the cafe ok.... i did and he tried it on with me.

spider


Joined: 03/01/2009
Posts: 5527

Message Posted:
26/03/2011 00:41

Easy just DO NOT GO BACK...I do not think posting on here helps as most members always state that they give most places a try a few times then make their own minds up.







Spider,X

Blackbird



Joined: 11/08/2009
Posts: 1432

Message Posted:
26/03/2011 00:42

As ex police suzyr - I'm sure you knew how to handle the situation...

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
26/03/2011 06:30

message 17 re my message 8

What are you on? Let me know where you buy it and see if you can get me a discount.

I think you are trying to bait me suzyr.

You started the thread, you have been allowed to post your complaints so what is your problem.

You come across on the board as one angry person.

JohhnyLee


Joined: 25/04/2009
Posts: 2495

Message Posted:
26/03/2011 06:42

I feel that anyone making a complaint should only be allowed to voice it , if they are doing so under their own genuine ID.



If it is under false ID and the people are not known then it should not be allowed on.



It is to easy for someone to come on to the forum and slander a business, (or person )



If you are genuine in your complaint , then have the B---s to front it.



Also it should be done in a reasonable and polite manner.

Hippo


Joined: 02/02/2007
Posts: 2070

Message Posted:
26/03/2011 07:59

Who would try and bait AJ?

philbailey


Joined: 17/01/2011
Posts: 3534

Message Posted:
26/03/2011 22:04

Easier to vote with your feet

Blackpoolfan


Joined: 03/12/2008
Posts: 1568

Message Posted:
26/03/2011 22:35

suzyr



A copper no

A wind up merchant Yes



Your crime? Pi**ing people off

Your sentence go and nause people up on another board

Yawnnnnnnnnnnnnnnn

suzyr


Joined: 23/03/2011
Posts: 20

Message Posted:
27/03/2011 14:19

blackpoolfan



a copper actually yes

a wind up merchant no

your crime ? getting pi**ed off,

your sentence not to reply to posts if you cant take it so go suck on some blacpool rock again

suzyr


Joined: 23/03/2011
Posts: 20

Message Posted:
27/03/2011 14:22

social worker means cant get a real job

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
27/03/2011 14:29

This thread is now closed. Reason: Thread went off topic.