Help needed to get printer working with Windows 7

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
29/04/2011 19:46

I have recently replaced my old broken down PC with a lovely new laptop and windows 7. But, cannot get my Photosmart 7660 printer to work properly. I have checked on line solutions and followed all the instructions (renamed it 5600 and installed relevant driver)......it works, sort of, but when I try to print I get a line of gobbledygook on numerous pages.........it is driving me nuts now......anyone have any ideas what I am doing wrong? Any help would be much appreciated before I give up and buy a new printer.....

rowlo



Joined: 12/10/2008
Posts: 4796

Message Posted:
29/04/2011 20:56

you have to let the found new hardware wizard install the software from the printer to the pc ? switch of pc , unplug printer , turn pc on , plug in printer , wizard should come on and guide you thru set up .

hawkeye


Joined: 12/09/2010
Posts: 334

Message Posted:
29/04/2011 21:14

possibly you need to download new drivers for your printer...........

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
30/04/2011 00:24

Your printer does not have proper windows7 drivers appreantly. It does seem that others have got the printer working with windows though. Have a look here.

http://www.siliconguide.com/qa/forum/messages/2430.shtml



PS I found this by googling "photosmart 7660 windows 7"

YFred


Joined: 06/05/2009
Posts: 1471

Message Posted:
30/04/2011 00:41

1. If your printer is connected to your computer, disconnect it.

2. Click on the Start menu.

3. Click on Control Panel

4. Click on the Hardware & Sounds control panel.

5. Click Printers.

6. Click "Add a Printer"

7. Click "Add a Local Printer"

8. Check off the "Use an existing port" check box.

9. In the list entitled "Use an existing port" choose "LPT1: (Printer Port)

10. Click on the "Next" button

11. Choose "HP" as the manufacturer from the list of manufacturers

12. In the printers list that shows up, choose "Deskjet 5600"

13. Click on the "Next" button

14. In the text box called "Printer name" type "Photosmart 7660"

15. Wait for the computer to say that the printer has been successfully added.

16. Connect your printer to your computer (i.e. connect the cable to the USB port at the back of your computer.

17. A "Found New Hardware" screen should show up. Click Cancel on this window. (if it keeps showing up, just keep on clicking cancel until no more windows pop up)

me-style


Joined: 03/08/2010
Posts: 150

Message Posted:
30/04/2011 01:31

Delete the current driver you have installed for your printer, download the new driver from the link below and it should work.





http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Photosmart%207660%20Photo%20Inkjet%20Printer&v=HP&uid=Q3010AABA&pf=0&pi=0&s=HP%20Photosmart%207660&os=64-bit

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
30/04/2011 19:02

Thanks for the replies, I had already gone through those solutions - the printer works but when I try to print anything I get a line of symbols on page after page after page........looks like getting a new printer.