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Pipie
Joined: 05/01/2008
Posts: 5499
Message Posted:
06/11/2008 11:50 | | Join or Login to Reply | Message 1 of 17 in Discussion |
| Just had an E-mail from TURK BANK asking for personal info , saying they want to update files , reluctant to reply to this has anyone else had a request like this ? |
jock1
Joined: 06/01/2008
Posts: 3786
Message Posted:
06/11/2008 11:59 | | Join or Login to Reply | Message 2 of 17 in Discussion |
| Yes, we have and we have all ready given them the details that they ask for. |
truffles808
Joined: 16/10/2007
Posts: 183
Message Posted:
06/11/2008 12:02 | | Join or Login to Reply | Message 3 of 17 in Discussion |
| No, we have not received anything - be aware. |
Skogsy
Joined: 15/05/2008
Posts: 339
Message Posted:
06/11/2008 12:19 | | Join or Login to Reply | Message 5 of 17 in Discussion |
| Yikes!!
I would call my bank now Jock1.
I make it a rule never to respond to these "bank" emails.
If the bank really need additional info they will ask you when you visit or write to you.
Skogsy |
Kibris
Joined: 07/11/2007
Posts: 372
Message Posted:
06/11/2008 12:19 | | Join or Login to Reply | Message 6 of 17 in Discussion |
| I got asked for this, when in the bank....so it maust be gen... i would pop in with the info rather than email it tho. |
Pipie
Joined: 05/01/2008
Posts: 5499
Message Posted:
06/11/2008 12:27 | | Join or Login to Reply | Message 7 of 17 in Discussion |
| I have just sent E-mail back , with a note saying i do not agree with this info being sent via E-mail , not when fraud is at it's paramount , also the E-mail contained other E-mail addresses which i regard this as confidential information . not very impressed at all . |
Groucho
Joined: 26/04/2008
Posts: 7993
Message Posted:
06/11/2008 12:31 | | Join or Login to Reply | Message 8 of 17 in Discussion |
| I think its quite a good rule of thumb to understand that banks never ever send you unsolicited emails requiring you to send personal details back... So unless you have asked them a specific question and they need more info to reply or to carry out your instructions I would regard all such mails as attempted scams
Jock1 I'd get on to them at once and find out if your accounts are as you'd expect and change some PIN numbers/passwords |
breezyboy
Joined: 14/05/2007
Posts: 1179
Message Posted:
06/11/2008 13:07 | | Join or Login to Reply | Message 9 of 17 in Discussion |
| They had all details when I opened the account including a photocopy of my passport. They dont need anything else and they are not getting it, especially by e-mail. |
jock1
Joined: 06/01/2008
Posts: 3786
Message Posted:
06/11/2008 13:27 | | Join or Login to Reply | Message 10 of 17 in Discussion |
| I have not sent any details via e mail, I was saying that i have filled in the same questions in the bank, i would not do via email.!!!
jock |
AlsancakJack
Joined: 14/08/2008
Posts: 5762
Message Posted:
06/11/2008 13:55 | | Join or Login to Reply | Message 11 of 17 in Discussion |
| I had a missed call from Turkbank from Gemma Carter, I phoned back and they are updating there customer files (introducing higher levels of security) If you are not sure about any message you have from Turkbank then just phone Gemma and she will explain everything.
AJ |
AlsancakJack
Joined: 14/08/2008
Posts: 5762
Message Posted:
06/11/2008 14:00 | | Join or Login to Reply | Message 12 of 17 in Discussion |
| Oh by the way I have also had a request from Garanti Bank to go in and update my details. I think there is now a major shift in the way TRNC banks carry out their business and I guess it is to bring them inline with the EU banking system.
AJ |
david161
Joined: 25/09/2008
Posts: 34
Message Posted:
06/11/2008 16:58 | | Join or Login to Reply | Message 13 of 17 in Discussion |
| Im sure its legit as mine came from a neighbour who works for the bank. However to send that amount of personal information on the internet strikes me as unwise. Ive asked if I can hand it in. |
jock1
Joined: 06/01/2008
Posts: 3786
Message Posted:
06/11/2008 20:27 | | Join or Login to Reply | Message 14 of 17 in Discussion |
| I have no doubt that it is legit, but there is no way i would do via email. |
mickey rourke
Joined: 27/08/2008
Posts: 157
Message Posted:
06/11/2008 21:15 | | Join or Login to Reply | Message 15 of 17 in Discussion |
| Jock1
You need to be chastised, your initial response made it look like you had responded to an e-mail with you details
Shame on you
 lol |
jock1
Joined: 06/01/2008
Posts: 3786
Message Posted:
07/11/2008 12:53 | | Join or Login to Reply | Message 16 of 17 in Discussion |
| Sorry mick, wont let it happen again, are you from Auld Reekie........... |
Dawnie1
Joined: 27/09/2008
Posts: 217
Message Posted:
07/11/2008 16:34 | | Join or Login to Reply | Message 17 of 17 in Discussion |
| I too received the mail & asked Linda if it was genuine and she confirmed it was & she had been asked to get the information as quickly as possible. She says by the feedback she realises this was not a great move & I for one will not give any information over the internet,
She also did not blind copy so you could see other peoples email addresses which in UK would be a serious breach of data protection!!!! |
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