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gotavilla
Joined: 22/04/2009
Posts: 175
Message Posted:
23/09/2011 17:52 | | Join or Login to Reply | Message 1 of 7 in Discussion |
| I've got an Epson SX200 all-in-one printer. I can print a test page fine.
I'm using 64 bit windows 7, Office 2010 starter. I tried to print a document I'd created in Excel and got this message "Unable to Connect to Printer" and a red x by the side of the printer icon.
I've downloaded the latest drive but still no good.
I've hunted the web for an answer and theres nothing helpful. Someone said I should uninstall the printer, remove the USB lead from the printer and then put it back and let the PC detect it. It did, and set itself up but still can't print from the Office 2010 starter. Anyone here got any ideas or seen this before? |
mmmmmm
Joined: 19/12/2008
Posts: 8398
Message Posted:
23/09/2011 18:53 | | Join or Login to Reply | Message 3 of 7 in Discussion |
| Sorry - you need to click - online support & manuals ... |
gotavilla
Joined: 22/04/2009
Posts: 175
Message Posted:
23/09/2011 19:03 | | Join or Login to Reply | Message 4 of 7 in Discussion |
| Thank you. I'll try tomorrow. Too late today. |
gotavilla
Joined: 22/04/2009
Posts: 175
Message Posted:
24/09/2011 11:26 | | Join or Login to Reply | Message 5 of 7 in Discussion |
| Got on to that website you recommended 6m and 'chatted' with Sarah but she came to the conclusion that the problem is with the 2010 software an I should contact Microsoft. That's not an option. Their support phone calls cost a fortune.
So............................ has anybody else had this issue and managed to solve it, please? Or can you think of anything else 6ms? |
sunshineheave
Joined: 19/01/2011
Posts: 419
Message Posted:
24/09/2011 12:51 | | Join or Login to Reply | Message 6 of 7 in Discussion |
| Try to print something using notepad if it does printing correctly then its the problem with Ms offince 2010,upgrade it to final or downgrade it to 2007,if still problem you can ask f further help on
itsolutions90@live.com
Thanks |
mmmmmm
Joined: 19/12/2008
Posts: 8398
Message Posted:
24/09/2011 12:56 | | Join or Login to Reply | Message 7 of 7 in Discussion |
| re msg 5
Sorry, but just going out and saw your msg... I like the idea of msg 6
and if that works
download open office for *free* works for us... |
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