Missing Mail

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
06/12/2008 07:46

You all know the problem with mail not arriving here from UK. My mother has been particularly upset because we have not received birthday and anniversary cards from her. So she is starting her own bit of action.



We have found the post office web site - http://www.postoffice.co.uk and there is customer relations address and letter is on its way.



Post Office® Customer Care

FREEPOST

PO Box 740

Barnsley

S73 0ZJ



It costs nothing other than paper and envelope, so how about getting your friends and relatives to have a go too.



Obviously we keep no record of dates of posting etc, the are "just" cards and you expect them to be delivered. So why are they not doing so??

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
06/12/2008 08:11

Cyprusishome

My family have contacted the Main Post/Sorting Offices in London many times, they always say the problem is this end, well they would wouldn't they, but I have had no mail in 4 years except official letters which seem to get through. That address you give on the forum is that for just your area Barnsley, or the whole of the UK. I agree we must do something NOW

smithy

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
06/12/2008 09:47

It is the UK central customer relations address.



There is an e-mail address on the web site but I always think things like this need to be done on hard copy they are harder to loose.



That is why I suggest that as many people as possible bombard the place. We original thought of the local offices but that is just "local managers" who can easily fob off one or two letters. Where as a central place would receive everyone. Unless of course the are not received!!!!



If none sensical replies recieve the my parents have a very good MP who is very responsive.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
06/12/2008 18:39

BTTT



Surely some people are concerned enough to try to bombard the post office CR in UK.



If we do not try then nothing will ever be achieved. Sending individual letters to each sorting office will never work. So come on folks lets give it a go.

britcyp


Joined: 03/08/2008
Posts: 57

Message Posted:
06/12/2008 21:26

Its not just problems from the UK, l have had two parcels from Australia go missing over two years but an 'Ausy' parcel to UK arrived ok. I am presently waiting (6 weeks) for small parcel from UK.

I have sent parcels to Ausy, the States and Canada from here (Reg.post) no problem.



Could the problem be MERSIN, before the post gets here!!!

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
06/12/2008 21:28

count me in Come on folks lets see what we can achieve, we have nothing to lose (Except more letters)

smithy

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
06/12/2008 21:36

Just google "sorting office theft royal mail" 33,000 hits!



The BBC have the cheek to make a bloody drama/sitcom out of this bunch of bandits...



http://www.bbc.co.uk/drama/sorted/

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
07/12/2008 10:09

my exact words groucho,(and more) how do they make a series about the working life of a postman,

I have sent a nice message to them so lets hope a few more forum members do the same.

Harold2555



Joined: 19/04/2008
Posts: 1139

Message Posted:
07/12/2008 11:30

Guys



You must pursue your grivancies in your own way but it is far more likely to be a problem outside the UK than in it don't you think>



Paul

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
07/12/2008 12:07

Paul,



I think 90% of us now agree that the problem is in the UK. There has been much discussion of the 3 years we have been here and there is little reason to believe that the problem is here or in Turkey.



Think about it we send packages out of here with never a problem.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
07/12/2008 12:37

There was a perfect comment by Tom Roache in last weeks column which we have utilised but also lifted half a dozen quotes from this and other forums as part of our letter.



Will not quote here because it is better if each letter is different.



So please people let us try and get the UK post office to acknowledge there is a problem with post from there to here, it is their responsibility at the end of the day as far as I am concerned.

PtePike



Joined: 20/05/2008
Posts: 2334

Message Posted:
07/12/2008 12:47

david,



Much as I commend your action I fear Royal Mail will repeat their response that the thefts are not taking place in the UK. On the balance of probability it has to be Turkey or north Cyprus and I think that was the consensus the last time this subject was raised. I certainly don't agree thatn 90% of people mthink the problem is in the UK, where consumers have protection and Royal Mail has its own detective branch. Mersin 10 and onwards is where criminality, corruption and unaccountability really takes off.

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
07/12/2008 12:48

just a thought,

try addressing the post from the uk, to a turkish surname at your address.

then see if it arrives. then you will have a better idea of whats going on.



i can't figure this out, because we have no problems with mail at all????

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
07/12/2008 18:14

Afraid I have to differ Pt Pike.



Ask the question - how many GC work in sorting offices in London area where all mail to here passes through. It is grossly unfair to single out Turkey & TRNC as a problem.



I am now on holiday for 2 weeks!!

maningi pusa


Joined: 07/09/2008
Posts: 120

Message Posted:
07/12/2008 18:44

I personally have had non delivery of mail posted in Sweden,Australia, New Zealand, United States and the U.K. so I don't think the Mount Pleasant sorting office would have had anything to do with such a diversity of locations. Let's look a bit closer to home. I have on various occasions tried to contact a relevant authority in the TRNC and Turkey and as yet have not even had the courtesy of a reply!

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
13/12/2008 12:06

Talking this morning to someone who with a small group have done the complaints thing and got nothing.



So they have now gone to their MP's and getting some feedback.



What is needed are lots mor MP's with letters on their desks. I know some are a waste of space but our own experience has always been positive.



No need to guess where their focus of attention is.



Come on, get all those relatives and friend in the UK to send a letter to the MP at House of Commons, London. SW1.



Only takes 5 minutes to type a letter and a loan from the bank for a stamp.

Rocker



Joined: 24/09/2008
Posts: 384

Message Posted:
13/12/2008 17:33

Is it just the UK we do not get mail from Australia, America and france to name a few. Remember most post in Britain from Businesses are private companies under the Poat Office sell OFF. Australia's Poat contacted me and stated its a 'Cyprus Problem' the minf boggles.

gates


Joined: 08/12/2008
Posts: 1096

Message Posted:
13/12/2008 17:50

i have always recieved the mail from my mother she rgegesters it although some times they do forget to look in the regester box so pahaps that is one way

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
13/12/2008 18:12

I have been led to believe that any mail posted in a brown envelope and with a typed address always makes it to the TRNC from the UK.

Try it and see what happens.

AJ

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
13/12/2008 18:16

Rocker



I've heard about the 'Minf Boggles' before... they are mischievous elves who steal post by posing as a letter box...



Enid Blyton I think ;¬)

dozza67


Joined: 11/07/2008
Posts: 607

Message Posted:
14/12/2008 15:50

We didn't receive a card post from Bavaria last year.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
14/12/2008 16:00

Nor did I,



But then I don't know anyone in Bavaria - do you?

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
14/12/2008 20:48

Well I do Keith. It's me!



Also 3 other people ex-TRNC.



Haven't sent any mail from here though!

Quarmby


Joined: 15/09/2008
Posts: 975

Message Posted:
14/12/2008 21:12

Msg 14

well cyprusishome, how many GC work in London at Mount Pleasant to justify your theory or is this yet another one of your have a go at the UK?

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
14/12/2008 21:48

kaiserphil



Fair enough - I thought I was just feeding Dozza the punchline!



We don't seem to get anything in the way of cards from the UK now, just 'brown' mail - we used to, until about 18 months ago.



Perhaps the miserable bast@rds have just stopped sending us cards! ;-)



Keith.

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
15/12/2008 10:20

we always get our bank statements they come in a white envelope!

louthlass


Joined: 09/11/2008
Posts: 271

Message Posted:
15/12/2008 10:35

To my knowledge, the mail has been adrift for the last 25 years, so what's new? Mount Pleasant sorting ofiice has always got the blame, but I think it is much closer to home than that. We are always visitors to Kibris no matter how long you have resided here, so sometimes it is better to make alternative arrangements about your mail, and just try and ignore the irritations here. I never have anything sent through the mail to Kibris, just accept it does not get here.

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
15/12/2008 13:02

again as i have said before i always get mail.

maybe its an area thing, all you who are not getting mail, do you live in the same area?

its just another thought.

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
15/12/2008 13:19

I live in Girne, and I have never received any mail except official ones from HSBC in 4 years, I would love to share a post box with some one who would'nt mind, and who receives mail that is. If we are saying its the UK how come if you have a post box it gets through, I wish we were back to the stage coach days as that got through even with Indians shooting arrows at you.

Smithy

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
15/12/2008 14:02

smithy i found girne post office very good.

if our post goes there by mistake, they re-address it lefkosa and sent it back.

then we get it.

Alexo


Joined: 14/04/2008
Posts: 95

Message Posted:
15/12/2008 14:24

I believe that the main problem lies in TRNC, I live and work in the Far East and have done for several years now.

During the last several years I have lived in several countries out here and I do get my mail quite as my daughter forwards it to me to wherever I am based and working, this includes, Singapore, Malaysia, Vietnam Korea and Indonesia.

All were posted in the UK and were delivered successfully, some took a little longer than others but they did get to me.

I'm quite sure that the Royal Mail is more secure than quite a few other postal services.



Cheers,



Alex.

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
15/12/2008 16:28

fire starter

I will call in there again, but it seems so wrong not to receive mail for this length of time, Thanks for the info

ozankoys


Joined: 20/06/2008
Posts: 905

Message Posted:
15/12/2008 16:37

Hi

We have had a post box in Girne for over 5 years firstly it was just a few cards that did not arrive but in the last 2 years we have not received a single card or personal letter at all.

I do not know what enquiries the BRS have made but what about doing a proper survey collating info as to approx when posted & where from it cannot be too difficult to check at the various stop off points if the mail is being stolen or not i.e. CCTV cameras, checking waste bins?

Conni

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
15/12/2008 16:47

ozankoys

If you have a post box and still not receiving mail, what hope do we have, your right, all the moaning to the Sorting Office in the UK have come up with nothing, but we cant just leave it there, I feel so cut off with no cards/letter from my family

smithy

louthlass


Joined: 09/11/2008
Posts: 271

Message Posted:
15/12/2008 17:34

We have had our post box in Girne for 25 years, and no personal mail , (handwritten address) for the last 4 years.

If it were possible to put a tracking device in a letter, it might get as far as Kibris. Probably this would be too expensive.

Quarmby


Joined: 15/09/2008
Posts: 975

Message Posted:
15/12/2008 17:47

Louthlass

I was discussing this problem with a friend in London recently, he was explaining the use of tracker devices for the elderly and I mentioned could it be possible to get a small tracking device and put it in an envelope. the problem appears to be the size of the battery to power the tracker.It would have to activated on an on off situation and the chances the battery would not last too long, unless anyone knows differently.

Cyprusishome just suggests that the problem just lies within the UK, perhaps he should start pestering the Post Office in Nicosia as well.

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
15/12/2008 17:52

hi smithy i have a po box in girne and you are welcome to share it, but none of my cards etc get through, let me know if you want the number and i will get a key for you. regards lilli x

Rocker



Joined: 24/09/2008
Posts: 384

Message Posted:
15/12/2008 20:00

Well surprise surprise white envelope from the UK posted in sweden delivered to Girne in 3 days what about that

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
15/12/2008 20:12

Lille your a star, when I come back after Christmas I will get in touch, thanks a million,

smithy

britcyp


Joined: 03/08/2008
Posts: 57

Message Posted:
15/12/2008 21:32

Had a 'Jiffybag' containging assorted bits delivered today, sent from UK 6 weeks ago. Last postmark is Lapta Post Office 20th November arrived Girne 18th November where as it been, don't know but l went to the Lapta post office twice a week, even went behind the counter to check the mail. They were happy to let me take mail for friends. Can only assume at the lapta end it went into somebodies PO Box, and if they are away your B*****ed.

Des

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
15/12/2008 21:35

hi smithy you are more than welcome you have a great one and see you on your return, still didnt find a flight but at least got them on skype xxxx

LondonCypriot


Joined: 15/12/2008
Posts: 426

Message Posted:
15/12/2008 22:00

The key here is not to use any word of Cyprus when your mail leaves for the UK. The word Cyprus should never be used at all.

So Remember if posting to Girne



Name Surname

post box details

Girne

Mersin: 10

Turkey



Never ever write North Cyprus, or Turkish Republic of Northern Cyprus or either the TRNC. Always use the Turkish names, for example for Kyrenia we use Girne. Everything is Turkifield in TRNC. If you start putting north cyprus or turkish cyprus or kyrenia or famagusta it could be directed to the South.



If I was in your shoes, I would try to find out if there are rental box hires in Nicosia, South Cyprus and just rent it an mail box. If thisthing does not exist then use 1st recommendations.



Good luck,

London Cypriot

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
16/12/2008 08:59

London Cypriot



People living here have been using the 'no Cyprus' method for yonks... it still does not work...



We have taken to getting the name of the person Turkified as you call it to see if that works...



What we really need is a UK hub to take delivery and parcel up the letters and get them sent in one big parcel once a week to a reliable destination for distribution... but it's just a pipe-dream I guess...

timefore


Joined: 01/08/2008
Posts: 495

Message Posted:
16/12/2008 09:54

Went to our PO Box in Girne yesterday to find 5 Christmas cards from the UK all posted on 03rd December, not too long considering byram. Guess someone up there likes me!!!

mfccyprus


Joined: 30/10/2008
Posts: 76

Message Posted:
16/12/2008 18:51

friends of mine have received xmas cards the last two days from the uk