Internet explorer has stopped workng - cannot access yahoo email

HER INDOORS



Joined: 14/12/2007
Posts: 152

Message Posted:
16/12/2011 20:03

My friend has tried to access her yahoo email but a window keeps appearing to say Internet explorer has stopped working. The same message appears when she types in the search box and clicks search

Yet she can read any news article on this yahoo home page.

Also, please does anyone now how to delete a homepage.

Please can anyone help - thanks

Temomed


Joined: 22/07/2010
Posts: 29

Message Posted:
16/12/2011 20:17

Had the same problem, go through your add ons and delete anything you dont want,it worked for me

Good luck

HER INDOORS



Joined: 14/12/2007
Posts: 152

Message Posted:
16/12/2011 20:19

where would I find the add ons please

rowlo



Joined: 12/10/2008
Posts: 4796

Message Posted:
16/12/2011 20:22

go to control panel , click , add/remove programs , a list will appear , delete the ones you don't want / need .

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
16/12/2011 21:43

Rowlo those are the instructions for removing installed programs, I think the earlier poster was suggesting removing IE add-ons which generally do not show up as installed programs in the place you suggest. It does depend on which version of IE you are using but later versions have an option from the IE menu - tools - internet options , then programs tab, then manage add ons. You should be able to disable the add ons from there.



Another approach would be to bypass the problem by istalling and using an alternative browser to IE, like firefox of google chrome.

rowlo



Joined: 12/10/2008
Posts: 4796

Message Posted:
16/12/2011 22:01

sorry erolz , i tried to give a simple solution to the problem .

Carndi


Joined: 12/06/2009
Posts: 613

Message Posted:
16/12/2011 23:40

I have had the same problem so went into google and typed in yahoo mail and retrieved my mail that way.

kbasat



Joined: 28/07/2011
Posts: 481

Message Posted:
17/12/2011 02:48

Another suggestion could be to use System Restore, a feature of Windows to revert back to an earlier configuration. It is usually under Programs/Accessories/System Tools/System Restore. You can choose from the calender an earlier date (one that your IE was working) and restore your computer to that configuration.



K.

pammick


Joined: 09/07/2009
Posts: 722

Message Posted:
17/12/2011 09:09

internet explorer is so unreliable, when we try to upgrade ours to IE9 my husband can't get into his mailbox so we end up having to do a system restore to the old IE. I find Mozilla Firefox is far better and will always use that given the choice. Try downloading Mozilla and you can have the yahoo mail tool bar which has a mail notifier on it. It works for me!





Pam

HER INDOORS



Joined: 14/12/2007
Posts: 152

Message Posted:
17/12/2011 21:17

Thanks everyone - much apreciated

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
18/12/2011 09:01

Google's browser "Chrome" has taken over first place from Internet Explorer. Check this browser and you'll never touch IE again!

[ https://www.google.com/chrome?hl=nl ].