Power your Life Company

eagles52


Joined: 10/08/2011
Posts: 2

Message Posted:
17/02/2012 15:11

Having used this Company to have equipment installed we now find that we are unable to contact any person from the Company about what is happening. Mike refuses to talk to any customers and we cant get any reply for e-mails to UK agent Our system does not work any more and cant find anyone to talk to about it. Any helpfull ideas welcome - (We already know what we want to do to Mike - but its illegal!!)

philbailey


Joined: 17/01/2011
Posts: 3534

Message Posted:
17/02/2012 16:08

Consumer rights office?

I am sure it has been posted on here before

selpak


Joined: 15/12/2011
Posts: 281

Message Posted:
17/02/2012 16:16

Try happy valley curry house each evening in catalkoy,or failing that,go to his home!

gates


Joined: 08/12/2008
Posts: 1096

Message Posted:
17/02/2012 18:10

how old is your system not that i am invoved in this is it battery back up there could be one cell down i could look but need more info http://www.braceybuilders.om

BizziLizzi


Joined: 02/08/2011
Posts: 855

Message Posted:
18/02/2012 02:59

I had terrible trouble with this Company a year ago when my battery back up system failed. They wanted me to waive rights to the rest of the guarantee if they repaired, and blamed others for what was demonstrably their negligence. Their so called electrician charged for work that should have been done under guarantee , refused to give a receipt, and then made matters worse by failing to reconnect a battery properly.



A friend looked up the instructions for the Invertor on the internet and checked that was OK. Then emptied the batteries and refilled distilled water and acid and now working well as was a real blessing during recent electricity strike.



TRy the batteries - if not that you should have address of manufacturer/main supplier in Turkey on the sale documentation - worth talking to them.?



Good luck



If you catch Mike, I will hold him for you.

ozkent


Joined: 08/05/2010
Posts: 111

Message Posted:
18/02/2012 15:11

I know mike is having problems, since the main director of the company died, the company was in her name and this stupid goverment and tax offices won't let mike operate or do any work concerning the company not even repairs . but they still want his taxes paid.

gates


Joined: 08/12/2008
Posts: 1096

Message Posted:
18/02/2012 15:15

what a load of so he cant give advise or direct some help for these people another monkey lot

eagles52


Joined: 10/08/2011
Posts: 2

Message Posted:
18/02/2012 15:53

Many thanks to all replies. We have had system coming up 3 years. have had batteries replaced once already.

Company is based in England but again no responce to e-mails. Bizzilizzi may I ask what weny wrong with your system - our batteries would not hold chagre after having jenny on for 6 hrs was only lasting 1-2 hrs.

Phil tell me more about cosumer rights office please!Bizzilizzi not out there till April will let you know when so you can update me if you see him. Many thanks agin to all.

babyheritage


Joined: 31/01/2012
Posts: 72

Message Posted:
18/02/2012 15:57

One of the guys who worked there (if you are taking about the Catalkoy parade of the wine bar) is Kim's husband and she works in the office of KAR, maybe she can help you. Think it was she who was looking after Patch.

BizziLizzi


Joined: 02/08/2011
Posts: 855

Message Posted:
18/02/2012 19:39

eagles: Sorry I cant help more but I am not sure of the technicalities - had to rely on my friend.but it was definitely the batteries not the invertor. He emptied the batteries, replaced water and cleaned the contacts - so presumably it was one of those. Of course batteries do just fail (just like car batteries) and it would depend on its usage and they should be serviced but mine werent. Someone who deals with heavy duty batteries - a garage or builder for instance - should be able to help.



Of course if you have only had them for three years you should have two years of guarantee left - I cant help re Power your Life . I deplore what they have done but was not personally in a position to cope with the stress of taking them to Court. (which of course is how people get away with things!)



Also check your purchase docs - I found the manufacturer's guarantee for the batteries among mine - and was considering approaching them direct when my friends came to the rescue.

gates


Joined: 08/12/2008
Posts: 1096

Message Posted:
18/02/2012 20:05

These batteries have maxs 3yrs why do you both with this if they are not in constant use this will lower the life of each battery

I dont think this is a way forward any were as you have to depend on the company you deal with and even in england just like all works carried out with added bonuses they have made mistakes as dropses from councils and such make a nice little lucatrive buseness for all

I think in the Thacher days they knock it on the head and got out the Labouritse that were taking the dosh also some of the crap uniouns were we had to blow our hooters when we went past their fires ,think a finger would have been more appropreote

You have a hot and cold AC use that it is more eficieint than anything else as it is there

Gass heaters will dampen your unit and make it weter

BizziLizzi


Joined: 02/08/2011
Posts: 855

Message Posted:
18/02/2012 23:41

I just remembered that there have been previous discussions on this board. I dontknow how to post a link but if you put "heavyduty batteries" in the search box and click on "back up systems for power cuts" you may find some useful info and contacts.

BizziLizzi


Joined: 02/08/2011
Posts: 855

Message Posted:
18/02/2012 23:53

I just remembered that there have been previous discussions on this board. I dontknow how to post a link but if you put "heavyduty batteries" in the search box and click on "back up systems for power cuts" you may find some useful info and contacts.

henrik



Joined: 01/10/2009
Posts: 314

Message Posted:
19/02/2012 09:09

since years we recognize these problems -> and advise people not to buy back up systems with car or lorry batts. they simply are not designed for back up purposes. unfortunately in cyprus. companys it seems like the common way: some companies come - install cheap cheap - and just before warranty expires, they are gone or cant operate any more, are back in turkey, uk, germanany, or what ever.. ...

My advice to all: before buying something - get a basic knowledge about what you are buying. use the internet, get some personal info, try to see if the seller is honest and has knowledge of what he is telling you, and then make sure to buy some sustainable and long lasting stuff. Its not only good for the system to work in harmony but also on the longer run good for your pocket.



Regards, henrik

BizziLizzi


Joined: 02/08/2011
Posts: 855

Message Posted:
19/02/2012 12:19

Henrik: Your advice is sound but it doesnt exactly help gates in this situation. I dont think there was anything instrinsically wrong with the components (the batteries were not car or lorry, I used them as an example of the basic nature of a battery). Problems have arisen because of faulty installlation or maintenance and advice to the purchaser as to usage and failure to explain the limitations of the system - and failure to rectify problems and honour guarantees.



And, sadly, I think most people have now got the messsage - not to trust someone just because they are British!

kibsolar


Joined: 14/09/2008
Posts: 552

Message Posted:
19/02/2012 13:22

Hello, Iam kibsolar... and i have seen now ta couple systems from poweryourlife.

please contact me and I have a look to the system(s)..

gates


Joined: 08/12/2008
Posts: 1096

Message Posted:
19/02/2012 13:31

what you must relise is people that come here and bought a house to retire be it policeman fireman salesman plumber if you have not got the money to live then why did you come here to start working , you all knew the score so why come and think you can change it , i have spent lots time money sorting my company out 5 yrs and as one said i was on a sinking boat , his boat will be sinking very soon , trust a proper company that has put down the money and the time into there projects , look i have a web site a van and all the back up of an established company ready for anything that we do insurances to cover our workers and the projects we are involved in just go http://www.braceybuilders.com and you can get all plus meters with endless cards and time switches that will save you time and money

We are not better we are the best and have all the products in stock .

Cypriot4x4


Joined: 16/07/2011
Posts: 14

Message Posted:
19/02/2012 13:37

Hello,



try to contact with TRNC Consumer Association, I am sure that you can find someone who can speak english there to help you.



http://www.cyprusconsumers.org/index.asp



They really build a lot of pressure on seller co. when you complete your complaint in proper way.



cheers