HSBC and their unacceptable policies

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
20/02/2012 19:34

I am aware that many banks in Turkey will charge you "transfer fee" for paying any money into someones account from another branch. Ishbank used to do the same. I kicked up a big fuss about it about 15-20 years ago, they waived the charges but I continued to protest and they changed their policy in Cyprus.



A friend in Girne wanted to day to pay money to my account in Famagusta and they wanted to charge him a fee. Eventually they waived the charges but that is not good enough. The local banks never charge under similar circumstances. Be warned.

ismet

philbailey


Joined: 17/01/2011
Posts: 3534

Message Posted:
20/02/2012 19:36

I think your friend posted this on another thread

pollymarples


Joined: 08/08/2010
Posts: 1778

Message Posted:
20/02/2012 19:44

Yes be warned, it has also happened to me, I too was incensed and was about to close my account in protest when good sense won the day. But waiving a fee is not enough. There should be no fee in the first place. Paying cash into someone elses account, even at a different branch of the same bank should be just another transaction. The minute the cash enters the system, the bank has use of that cash and since it is into a current account, they do not even have to pay interest for the privilege, how greedy to expect to be paid too I have a Premier account with them both here and in the UK.

The fee they asked of me was 31 lira.

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
20/02/2012 20:09

The funny thing is that with HSBC I can transfer money to anywhere in the world up to 200,000 dollars a month through internet at no cost at all. In fact I send money to China quite often this way although the sums involved are much lower. So I know for a fact that I pay no charges for that. So why bother with such petty charges?

ismet

ttoli


Joined: 24/03/2007
Posts: 1172

Message Posted:
20/02/2012 20:15

I have to say that the attitude from some of the banks here come across that they are not bothered about customer service, nor If you deposit with them.

I shopped around a week ago, 3 different banks said that they would call me with their best package/Interest rate for a large sum investment, they didnt even bother....

I called into the switched on Girls at Iktisatbank, Girne branch,all done and dusted in 5 Mins and at a very good rate.

dalartokat


Joined: 14/04/2008
Posts: 734

Message Posted:
20/02/2012 21:29

Ismet is this anything to do with HSBC Turkey having their branches in Famagusta Girne, etc. and their transfer policies within. Have you looked on their site, managed to find this for you to look at. Hope the link works(saved it on Favourites if not so can copy and paste to you)



http://www.hsbc.com.tr/eng/retail_banking/​interest_rates_and... - Cached



Click fees on left hand side

Click Retail Banking Transaction Fees



There is small print notes at the bottom and info on Northern Cyprus.



Hope this is of some help



Sylvie

dalartokat


Joined: 14/04/2008
Posts: 734

Message Posted:
20/02/2012 21:32

Sorry Ismet has to be under HSBC Turkey page to follow links.

birdman



Joined: 20/09/2010
Posts: 690

Message Posted:
20/02/2012 21:55

Elko2

Quoting you. "I can transfer money to anywhere in the world up to 200. 000 dollars a month through internet at no cost at all."



No wonder you can afford your speeding fines !!! LMBO



Gerry

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
20/02/2012 22:09

It's because he doesn't pay his speeding fines that he's got so much loose cash to flash about Gerry!

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
20/02/2012 22:48

Birdman and Groucho,

What I can and what I do are two separate things. How about the part "...the sums involved are much lower."



Anyway I get the point, the less I pay in speeding fines the more I save. How true. You should do the same somehow.

ismet

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
20/02/2012 23:04

Sylvie,

On HSBC page the fees are there e.g.:

3rd Person Money Transfer From Teller to Account

Same branch free

Different branch 0.5% + 30 TL, maximum 250 TL



So this is their policy in Turkey and Cyprus but none of the local banks and some Turkish banks in Cyprus charge for this. Should they not follow the advice "when in Rome do as the Romans do" ? Its up to them but I will never agree to pay such a fee. They are welcome to continue with their policy.

ismet

dalartokat


Joined: 14/04/2008
Posts: 734

Message Posted:
20/02/2012 23:21

Yes understand what you are saying Ismet, all should be consistent. Sylvie

birdman



Joined: 20/09/2010
Posts: 690

Message Posted:
20/02/2012 23:29

Good bite Elko2



If I choose to repeat only a part of your posting then it makes for a laugh !



Of course i read "the sums involved are a lot lower" but I know that you are a sporting gentleman and could take the humour !!!! LOL



Gerry

pollymarples


Joined: 08/08/2010
Posts: 1778

Message Posted:
21/02/2012 07:59

The inconsistencies here are very confusing, for instance you can transfer money from Creditwest to any TRNC Bank, including HSBC, but it if you transfer to a uk Bank, take out a mortgage to cover the costs (but be very careful with your choice of bank for that mortgage) there is sometimes a small charged levied by another (local)bank to transfer within the TRNC banking system. Wouldn't it make more sense for Central Bank to govern the scale of charges and that it be mandatory that they all charge the same?

birdman



Joined: 20/09/2010
Posts: 690

Message Posted:
21/02/2012 09:11

pollymarples,



You know that this is TRNC and your suggestion is far too logical for here !!!! LOL



Gerry

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
21/02/2012 09:14

Take out the cash and mosey-along to the bank of your choice and deposit it... nobody charges for that!

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
21/02/2012 09:29

No, I believe in liberal economy. There should be competition and this means no fixed charges. So if HSBC makes a charge for this service, I do not use them. Indeed I use them only for internet banking and also I use their "Liquid Funds" because it suits me best. It earns me overnight interest but I can convert it to cash any moment I want. I never know when somebody will call for help, so this way I am always ready.

ismet

jock1



Joined: 06/01/2008
Posts: 3786

Message Posted:
21/02/2012 10:10

elko2.....HELP !!!!!!!!

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
21/02/2012 11:30

Jock,

Please join the queue in an orderly manner

ismet

jock1



Joined: 06/01/2008
Posts: 3786

Message Posted:
21/02/2012 16:22

do you mean form a square circle....

pollymarples


Joined: 08/08/2010
Posts: 1778

Message Posted:
21/02/2012 19:06

Anyway, I didn't get charged andn now the moths in my purse are happy they wont be disturbed for a long time.