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Lost skype contacts

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littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
05/01/2009 10:31

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Message 1 of 13 in Discussion

Here a new one, turned on this morning all my skype contacts have gone, googled it and searched the skype forum nothing to tell me how to get them back.



Can any one help please ?



negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
05/01/2009 10:45

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Message 2 of 13 in Discussion

sounds like someones new years wish has come true !!





Nick



mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
05/01/2009 10:58

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Message 3 of 13 in Discussion

Can't help you Nige, but I would advise NOT changing anything your end.. your Database of contacts is stored THEIR end - you see 'em from whichever computer you log in on ....



Contact SKYPE support.



littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
05/01/2009 11:06

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Message 4 of 13 in Discussion

This is true mark. Thanks for confirming this.It would seem it is a skype Issue rather than a software issue at my end.



AndyP



Joined: 18/04/2008
Posts: 517

Message Posted:
05/01/2009 11:08

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Message 5 of 13 in Discussion

Try uninstalling skype and downloading latest version. Install that. Looked on internet and that had worked for others.



littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
05/01/2009 11:16

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Message 6 of 13 in Discussion

did not work for me andy, thanks though.



mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
05/01/2009 13:33

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Message 7 of 13 in Discussion

I DID say change nothing ;) ...



david123


Joined: 07/07/2008
Posts: 393

Message Posted:
05/01/2009 16:29

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Message 8 of 13 in Discussion

Hi Nige,



This did happen to me, but what I did is go onto skype webite and log in, and then get my contacts off there because I had lost them and they went off my skype phone but were stil on site.



Thanks



David



littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
05/01/2009 16:32

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Message 9 of 13 in Discussion

where on skype website please david ?



david123


Joined: 07/07/2008
Posts: 393

Message Posted:
05/01/2009 17:22

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Message 10 of 13 in Discussion

Hi Nige,



I just logged into my account and typed into search lost contacts, I think I imported them, but It might say that your contacts are still there it is a problem with skype and they are trying to fix problem, becuase when you go to add them again, it will say already on your contact list.



Hope this helps.



David



littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
05/01/2009 17:44

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Message 11 of 13 in Discussion

had several emails from skype today and they are not very helpful saying I may have deleated them etc etc also tried going on from another computer to no avail it is def at skypes end.



Thanks all



littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
05/01/2009 17:55

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Message 12 of 13 in Discussion

added a contact not showing in contacts list then message came up not added contact as theis person is already in your contact list!!



yep sure enough there it was . gremilns arghhhhhhhhhh



david123


Joined: 07/07/2008
Posts: 393

Message Posted:
05/01/2009 19:45

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Message 13 of 13 in Discussion

Hi Nige,



If you look on skype website, there is some topics under the search about skype having problems losing contacts, and they are trying to find out why as they are not sure.



Thanks.



David



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