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kenny
Joined: 26/05/2008
Posts: 405
Message Posted:
08/02/2009 15:13 | | Join or Login to Reply | Message 1 of 8 in Discussion |
| ive been trying to book flights all weekend
on this site, dates, credit card, all info entered
then nowt ! |
TimothyCadman
Joined: 13/12/2007
Posts: 1040
Message Posted:
08/02/2009 15:39 | | Join or Login to Reply | Message 2 of 8 in Discussion |
| Are you getting a narrow strip across the top of the viewing window (below the menu bars and directly under the tab for the KTHY window) that says something about having to install an "Active X control....click here for more information."
If you are you need to click on it and a pop out window appears and you ned to insatll the Active X control then all your information will go through to KTHY.
If you're not seeing the message, then I'm stumped as to why it doesn't go through. |
britvic
Joined: 05/09/2008
Posts: 3039
Message Posted:
08/02/2009 15:56 | | Join or Login to Reply | Message 3 of 8 in Discussion |
| Kenny, do you have auto-fill on your tool bar? I find this saves a lot of time, you only need to fill in your details once, so frustrating having to do it time and time again. |
kenny
Joined: 26/05/2008
Posts: 405
Message Posted:
08/02/2009 16:33 | | Join or Login to Reply | Message 4 of 8 in Discussion |
| got Active x tim.
where can i get auto fill brit ?
I think the prob is at there end, wait and see
when i do get booked the prices will have gone up ! |
Jo Valentine
Joined: 10/02/2008
Posts: 508
Message Posted:
08/02/2009 16:45 | | Join or Login to Reply | Message 5 of 8 in Discussion |
| Hi Kenny
Do be careful. I recall that Maggie (of Maggie & Bernie) had this happen to her and her card was debited but no booking made. She had to book through something like Opodo and pay again, then wait AGES for a refund.
Hope this doesn't happen to you.
Cheers
Jo |
kenny
Joined: 26/05/2008
Posts: 405
Message Posted:
08/02/2009 17:42 | | Join or Login to Reply | Message 6 of 8 in Discussion |
| thank jo val, think i will phn their london office in th e morning. |
chick
Joined: 02/07/2008
Posts: 323
Message Posted:
08/02/2009 17:57 | | Join or Login to Reply | Message 7 of 8 in Discussion |
| Hi kenny
Had same trouble mid week, i think it is their site. |
MaggieAndBernie
Joined: 26/07/2008
Posts: 2012
Message Posted:
08/02/2009 18:04 | | Join or Login to Reply | Message 8 of 8 in Discussion |
| Hi Kenny (&Jo)
My problem was with THY and each time I went to submit the booking the site crashed! ended up paying 3 times! eventually got refund to my credit card but after a lot of hassle. Never had a problem with KTHY who I always use now - maybe they have a prob with their site today? Good Luck!
Maggie |
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