CTA must be on the brink!

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
07/03/2010 22:56

Returning to Ercan from LHR yesterday (one hour late in departing), CTA brought the levels of customer service to new 'heights'! No beer, no wine, one bottle of whisky which didn't last the 1/3rd full 737 airplane to Ismir so had to make do with a G&T with a pasta dish in a tired, dry tomato and cheese sauce which was inedible! However, the plane did fill up at Ismir whereupon a fight nearly broke out between a TC and a T boarding the flight about the differing merits between the two Nations! Even though one stewardess did try to calm things down no action was taken to throw them off the craft. My bilingual next seat passenger was translating for me. The chairman's (Erol Atakan) monthly CTA magazine report was primarily concerned about how CTA gained first place in safety against all its Turkish rivals. Maybe a little customer service and competitive pricing might just bring this flying beached whale into the real World!



Richard

wanderer


Joined: 05/02/2009
Posts: 1653

Message Posted:
07/03/2010 22:59

Brinsley BHX to ERC full from may to july !!!

TinLondon


Joined: 20/07/2009
Posts: 171

Message Posted:
08/03/2010 01:18

Wanderer,



It seems like that flights are only once a week - Mondays.

I have found plenty of seats for all Mondays in June but at £327 for a return ticket it doen't sound like a great deal!

angels


Joined: 07/05/2009
Posts: 347

Message Posted:
08/03/2010 15:23

I did wonder myself we went Ercan to Manchester and same no beer or wine, and the Ercan to Turkey part of the trip nothing no snack or drink... very unusual..

maria1975


Joined: 22/07/2009
Posts: 106

Message Posted:
08/03/2010 15:29

I ask for a complaints form as soon as i board a CTA plane now to save time, hanging round at the end of the flight! The customer service the flight attendance and ground workers give is among the worst I have ever recieved... Mind you, Pegasus wasn't any better either. It's no wonder so many people are choosing to fly into Larnanca.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
08/03/2010 16:24

Richard Msg 1 - At IAH we can also supply Birmingham Istanbul Ercan flights or Birmingham Antalya Ercan flights. The first have a plane change the second are overnight changes.

Don't complain about the BHX ECN CTA flights being is short supply as they are keeping them there with a very short thread.



Maria Msg 5 - I have heard similar comments about Larnaca flights - you rather surprise me with Pegasus as most of their staff are fine.

roblyn


Joined: 21/11/2008
Posts: 144

Message Posted:
08/03/2010 16:41

Try Turkish Airlines .Excellant service, Helpful staff,Good meals plus a snack between Turkey & Ercan Free drinks Good legroom.Free headphones for the film .Flight from Manchester/Ercan £143.10 end of Nov 2009

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
08/03/2010 17:05

Tom Msg 6

Tom, I think our wires are crossed, as per our phone conversation pre Christmas, I travel from Bristol not Birmingham which is of absolutely no use to me whatsoever in terms of airport terminal public transport connections!



Richard

Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
08/03/2010 17:09

Brinsley - looking at it Tom must have meant 2 from Wanderer.

begonia


Joined: 19/05/2009
Posts: 229

Message Posted:
09/03/2010 19:06

I agree with msg 8. I always use Turkish Airlines when I can. They managed to get my luggage ruined in the

works in Istanbul but had it in Ercan the next morning. They paid up for a new suitcase promptly and with no problems.

The plane was clean and new and the meal reasonably edible .

minertor



Joined: 14/02/2009
Posts: 1238

Message Posted:
09/03/2010 20:35

Glad yer back Richard, when's yer next birthday?



Tony

jimchris09


Joined: 13/02/2009
Posts: 547

Message Posted:
09/03/2010 21:11

Yup I agree with the comments re Turkish Airlines. They are great value for money.

dozza67


Joined: 11/07/2008
Posts: 607

Message Posted:
09/03/2010 21:55

you have to pay for Turkish Airlines big time though. We have booked a one way ticket on CTA at a cost of £168. The same with TA is £297 - no contest. I can put up with a lot to save that kind of money.

Dusterbruce


Joined: 03/08/2007
Posts: 1125

Message Posted:
09/03/2010 22:07

I priced flights in April, CTA wanted £380, Turkish was £234

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
09/03/2010 22:43

Tony Msg 11

Same date as last year and yes, you are invited!



Richard

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
09/03/2010 22:52

Just booked LCA - LHR return with British Airways £203 end of April.

CTA , Pegusus and Turkish could not match it.

rigsby


Joined: 21/09/2007
Posts: 912

Message Posted:
10/03/2010 00:11

Sideways,Pegusas 20th April,return 4th May,Stanstead/Ercan £286 for two.

Dusterbruce


Joined: 03/08/2007
Posts: 1125

Message Posted:
10/03/2010 00:21

Sideways

£203.



Plus the cost/hassle of getting from Larnaca to Catalkoy!

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
10/03/2010 00:52

Does anyone know what the return price for a peak time Rail., Reserved seat ticket from say Manchester 2 London, including a waitress served meal, drinks & 20kg baggage, plus the option of Duty Free Fags and the like...?



Think about it.......

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
10/03/2010 02:03

Message 17.

Rigsby, When did you book with Pegasus? I'm talking about booking today.

I've just been quoted £265 return on Pegasus and £281 on CTA for one person to Stansted and I want to go to Heathrow !!!



Message 18.

Sorry, Dusterbruce but it's quicker and cheaper for me to travel Catalkoy, Larnaca, Heathrow than Catalkoy, Ercan,Stansted or Heathrow this time.

I normally fly Pegasus and hire a car from Stansted but if I fly to Heathrow, I don't need to.

rigsby


Joined: 21/09/2007
Posts: 912

Message Posted:
10/03/2010 10:31

Sideways,About three weeks ago,Sorry.