CTA Flights Operating

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 08:52

Just had a call from our travel agent to say our flight tomorrow from Ercan is going. Obviously the return has not been sorted yet.



Did not have chance to ask for further details because they are trying to contact as many as possible asap.



This is one of those occasions where booking at travel agents wins over on line booking.



GOOD LUCK to all those waiting to travel.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
28/06/2010 08:57

Enjoy your parents anniversary David and relax as it sounds like you really need this break.



Chris

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
28/06/2010 08:58

well thats good news David, at least you will be there for the special occasion. I heard very late last night that the deal is back on with Atlas, but I cant find any news on it.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
28/06/2010 09:21

Lilli, yes I heard the same rumour and if true then all communications should be with Atlas-Jet who suspended their CTA flights when they pulled out of the deal. It would be nice to have a flight code so we could check the arrivals board at the UK airports

Earlybird


Joined: 28/04/2009
Posts: 816

Message Posted:
28/06/2010 09:34

It would be nice to know if we will all be flying when we should be!!!!!

van2steve


Joined: 14/06/2009
Posts: 33

Message Posted:
28/06/2010 09:51

are you actually flying back with CTA or with another airline? out neighbours are due to fly back to Manchester on Wednesday and know absolutely nothing about their flight as they booked on line but cannot get through on any of the numbers given out. If anyone can tell us anything it would be very helpful thanks

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 09:57

cta/atlas whatever the name is now. An agreement was reached over a 5 year deal last night.



All you can do is keep trying the numbers that have been given out.



Have you tried http://www.kthy.net they did have numbers on there other day check they are the same.

sloan



Joined: 24/02/2009
Posts: 808

Message Posted:
28/06/2010 09:58

Really glad to hear you will be back in Blighty tomorrow. Hope to see you when you whilst you are here. Btw, the weather is lovely.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 09:59

Number on KTHY site is - 0216 444 5849



Sloan, will be in touch later in week, if we actually do get there!! LOL

littleme


Joined: 04/07/2009
Posts: 299

Message Posted:
28/06/2010 11:20

Light at the end of the tunnel david told you never give up. so pleased for you both xx

katyhomeopath


Joined: 20/03/2009
Posts: 118

Message Posted:
28/06/2010 11:53

http://www.worldbulletin.net/news_detail.php?id=60588

billyboy1


Joined: 01/06/2009
Posts: 590

Message Posted:
28/06/2010 13:07

Just spoke to my nan in cyprus, she is due to fly into manchester on monday...



she has been told by cta that at present they are dealing with the back log of people that have been stranded and they will ring nan on wednesday/thursday to let her know about her monday flight...



poor thing is , she is 80 years old and has not visited Uk for 10 years....

billyboy1


Joined: 01/06/2009
Posts: 590

Message Posted:
28/06/2010 13:11

sorry into birmingham,



dont care where she comes in really, as long as she gets here safely

TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
28/06/2010 13:47

According to the Birmingham International Airport website today's (Monday) departure at 1600hrs (4pm) is cancelled and passengers should refer to Servisair.....BUT the inbound, YK1063 is still listed and due to land at 1445hrs (2.45pm). We shall see!

juliamoons



Joined: 14/05/2009
Posts: 849

Message Posted:
28/06/2010 13:54

All London staff have been made redundant. New company formed with Atlas Jet.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 14:45

To Liz & Chris,



Thanks for your thoughts. Looking forward to family do but rest of trip, I hate it!!!! Having said that I hate TRNC as well right now so may toss a coin as to if I will come back.



Chris, I hope you do not have Mr Awful run to ragged, I can remember 20+ years ago when Christine had hystericalectomy she had me running after her for 4 months after she decided to get an infection as well. She used the ideal time to write a book, not published but she wanted to do it. Anyway, take care of yourself R&R is the best cure.



David

Lennythelion


Joined: 07/09/2008
Posts: 53

Message Posted:
28/06/2010 14:49

Turkish Cyprus airlines, Atlasjet reach final deal

Turkish Cypriot national airlines (KTHY) and a private Turkish air carrier have reached an agreement on 50-50 profit sharing for five years.

Monday, 28 June 2010 11:00

Turkish Cypriot national airlines (KTHY) and a private Turkish air carrier (Atlasjet) have reached an agreement on 50-50 profit sharing for five years.



Prime Minister Irsen Kucuk of the Turkish Republic of Northern Cyprus (TRNC) told a news conference on Sunday that they succeeded in overcoming the problems in partnership talks.



"A new era has begun for the KTHY. After establishment of the new company, the KTHY will begin flying as the 'New Cyprus Turkish Airlines'. This is a 50-50 profit sharing agreement and a 51:49 joint venture," he said.



"The flights will begin in May 2011 the latest. Till then, all flights will be held with the Atlasjet fleet and under the title of 'Cyprus Turkish'," he said.



Kucuk added that 12 thousand passengers who bought th

Lennythelion


Joined: 07/09/2008
Posts: 53

Message Posted:
28/06/2010 14:51

Kucuk added that 12 thousand passengers who bought their tickets earlier, would be carried by the Atlasjet free of charge.



Last week, the civil aviation authority of the TRNC suspended all flights conducted by KTHY and suspended its operation certificate since the KTHY was reported to owe nearly 40 million USD to the Turkish Cypriot Civil Aviation Department. Following the suspension of flights, Hava-Sen, Union of Workers of the Turkish Cypriot Air Carrier, went on a strike at Ercan Airport.



After long-running financial problems and growing debts, now around 100 million USD, Turkish Cypriot government decided to call for bids last month to find a partner to KTHY.

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
28/06/2010 15:40

How do you get a 50/50 profit sharing deal out of a total loss making venture?

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
28/06/2010 16:24

I think much of this is subject to change, so right now I wouldn't get carried away. Too many strange things about it. How do you 'go into partnership' with a firm that doesn't exist any more? Other forums are reporting that some Atlasjet offices are saying that CTA ticket holders may not get free carriage on Atlasjet. My daughter was originally due to fly back yesterday morning from Ercan to Stansted but will instead be coming back from Larnac with Thomson on Wednesday night. She found out the flight to STN did take off yesterday morning (presumably by Atlasjet aircraft!) but got no further than Dalaman. Half the problem is that so many people are desperate for good news they've lost their sense of caution.

stilluvithere



Joined: 03/12/2008
Posts: 765

Message Posted:
28/06/2010 16:29

My thoughts as well Groucho

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
28/06/2010 16:57

http://www.turkishweekly.net/news/103751/atlasjet-to-allocate-20-mln-usd-for-first-phase-of-kthy-project.html

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
28/06/2010 17:06

Tim Msg 20 You are right "many people are desperate for good news they've lost their sense of caution".

I am being asked as are some others by many people what to do etc.

We have a problem that we are being asked advice as some of our competitors "do not seem to be answering their phones". IAH and our competitors / associates such as Green Island cannot advise you what to do. We do not know what the position is hour to hour and if any of us suggest something it is not right for us to do so as we could unintentionally give you duff information.



At flightholiday (AIH) we can find alternate routes for you. Call us but unless you have been officially notified that your flight is not happening or that the airline is in liquidation you will risk losing all your money on the original contract if your flight or a replacement is missed by you.

There are some useful points on http://www.caa.co.uk/default.aspx?catid=125&pagetype=90&pageid=9522

Cont ........

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
28/06/2010 17:25

if you are contracted to leave on July 1st and the only plane is July 2nd then this means your flight is delayed by more than 3 hours and under EU law you are entitled to €400 compensation. That is if you have booked with a company controlled by EU law.

http://www.moneysavingexpert.com/travel/flight-delays

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
28/06/2010 17:44

Cont from Msg 23 - At present as no one can be sure what the outcome of the CTA / KTHY problems will be day by day it is wise for you to try not to panic. By the way with regard to the agents comment on the CAA link above at IAH we “issue” tickets at the time of taking payment as a ticket provider.

We have been able to agree an accord with Green Island and may (if seats are available) be able to provide you tickets subject to their conditions for the high summer periods. Their seats will only be available for 7 & 14 day return periods. Again I repeat that if you break contract and you are then offered an alternative by your original provider then you will lose your money.

BTW Msg 24 please note you probably can't claim money from a company that did not originally offer you the tickets (if Atlas do start a new company and honour the CTA tickets.)

Vidal


Joined: 14/05/2009
Posts: 867

Message Posted:
28/06/2010 18:22

From Foreign and Commonwealth office web site.



....New flight schedules are being drawn up and in the meantime planes are being chartered to operate cancelled CTA flights. Passengers with CTA tickets should contact their tour operator or CTA on (+90 392) 22 83901 or Atlas Jet on (+90 392) 23 14188 for further information.



Just getting the message from the CTA number translated into English and will post.



Is there anyone 'supposed' to be flying to Stansted on Thursday 1st?

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 18:26

As I said earlier, got our flight to UK tomorrow. Supposed to return next tuesday.



Just been informed we can return on saturday or a week on Friday.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
28/06/2010 20:02

As mentioned earlier we can make available flights to Ercan from Stansted (return)

A sample of the price subject to availability on the IAH / Green Island accord should be GBP 244.00

05/07/2010 Stansted - Ercan Airport - 12:50 / 20:30

12/07/2010 Ercan Airport - Stansted - 08:15 / 12:10 (This was available to book at 16.00 28th June.)

Please note that the main terms and conditions that will apply are those of Green Island. Neither the airline nor of IAH conditions will take precedence over those of the operator. By the way at IAH/flightholiday we do have a small booking fee which is per booking (not per seat).

peksy86


Joined: 28/06/2010
Posts: 3

Message Posted:
28/06/2010 20:15

Hi guys, I don't know if you have heard that the bailout is going ahead, all flights will be honoured by atlasjet free of charge. More info can be found on the atlasjet website including details on flights up til the 11th july.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
28/06/2010 20:41

Ipek - the details may be there in Turkish but not in English.

I will be contacting their agency sales tomorow and will try to tell more as they let me know.

morning


Joined: 25/08/2009
Posts: 2

Message Posted:
28/06/2010 21:14

does anyone know if we can claim refunds for our tickets? we bought tickets with another airline going to larnaca. I cannot reach anyone on atlasjet.

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
28/06/2010 21:16

peksy86, the devil is in the detail. I'm not sure that it says all flights will be honoured, other reliable interpretations are saying all tickets will be honoured provided there is space on the flights for them to be. They are not, in other words, simply replacement flights for KTHY, they are Atlasjet flights for which Atlasjet are selling their own tickets and which will accomodate KTHY ticket holders IF there are spare seats, which is a different kettle of fish altogether.

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
28/06/2010 21:31

cmss.atlasjet.com/en/faq scroll down to CTA tickets and extra flights are given.

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
28/06/2010 21:37

Yes, they are extra flights, but they are still Atlasjet flights, and if they are filled with Atlasjet ticket holders then KTHY tickets won't get on! I'd also be interested to know in just what way these are extra flights as ANY flight out of those UK airports would be extra for Atlasjet which as far as I'm aware didn't have a scheduled service from the UK ... so are the 'extra' flights simply Atlas taking up the old KTHY slots?

Jefferson


Joined: 17/05/2010
Posts: 360

Message Posted:
28/06/2010 21:49

Excuse my ignorance but as an oft visiting soon to live with you brit, why do you not use the always (in my experience) cheaper and stress free Larnaca option.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
28/06/2010 22:13

Jefferson, it's a remnant of a time before people discovered that supporting the north Cyprus economy was not reciprocated by its construction industry supporting us. Good choice of name for the thread BTW, for those who remember Grace Slick.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 22:20

I find Ercan normally stress free and often no more expensive than Larnaca when you take into account ALL the costs.



It is more convenient, easy to get to and no risks of customs and immigation playing silly b's at Metehan.



For choice of airport there are other considerations where Ercan is not convenient for travelling to but our preference is Ercan.

ibrindley


Joined: 08/03/2009
Posts: 27

Message Posted:
28/06/2010 22:26

I have a number of flights, both one way and returns from Manchester, booked throughout September. Haven't a clue what will happen now and wondering whether worth trying to get money back from credit card company. Anybody else in this position?

Vidal


Joined: 14/05/2009
Posts: 867

Message Posted:
28/06/2010 22:35

http://translate.google.com/translate?hl=en&sl=tr&u= http://www.atlasjet.com/&ei=TPgoTJO6HMveOKnA-fsC&sa=X&oi=translate&ct=result&resnum=2&ved=0CCQQ7gEwAQ&prev=/search%3Fq%3Datlas%2Bjet%2Bflights%26hl%3Den%26client%3Dfirefox-a%26hs%3DN1z%26rls%3Dorg.mozilla:en-US:official



Its all on the Atlas Jet website. On frequently asked questions.

The google translate aint great. If you have a turkish friend who can read it for you it might be better.

Vidal


Joined: 14/05/2009
Posts: 867

Message Posted:
28/06/2010 22:37

Whoops sorry!!



http://www.atlasjet.com/AtlasjetWeb/atlasjet.kk



Try this

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
28/06/2010 22:50

ibrindley



No, do not try to get money back yet. The deal has just been struck and there are a lot of people who need to get to their destination from the last few days cancellations.



Give it a week and let the dust settle then contact the new company. I know our travel agent is now working aroaund the clock to sort out the problems but the new airline has not yet set up a full schedule. We have a problem for returning to Ercan next week but hopefully by end of this week things will be sorted.



Simple and easy to say but as the book in Hitchhikers Guide says on its cover - DON'T PANIC!

ibrindley


Joined: 08/03/2009
Posts: 27

Message Posted:
28/06/2010 22:56

Thanks Vidal. All a bit ambiguous though so still not really sure what will be happening in September. It is hard to say whether CTA have actually gone bust in which case the credit card company would refund ticket costs. Atlas only state that they will honour CTA flights if seats available.

ibrindley


Joined: 08/03/2009
Posts: 27

Message Posted:
28/06/2010 23:04

Cyprusishome



Thanks for the reassurances. I'll sit tight for the moment. Hopefully OK as got lots of friends coming out to see us!

onestop


Joined: 31/10/2009
Posts: 214

Message Posted:
28/06/2010 23:08

I presume if the flight was due to depart on Saturday 26th July ( and did not), when the airline was officially defunct and no alternative was offered by the airline that the cc co could be approached to seek a refund.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
29/06/2010 00:05

David Msg 41 - I have been saying that for about a week and still people panic. Imagine if we asked them the question! (from HHG).



Yasin Msg 44 - I think your understanding is closer to the fact than many other peoples suppositions

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
29/06/2010 00:07

CTA has not gone bust, it has been taken over and AtlasJet is the majority shareholder. That's assuming that the press haven't made it all up. It was insolvent, i.e. unable to pay its bills and that was why its license was suspended. CTA exists but is not able to operate because it has no license, however AtlasJet, as part of the deal with the TRNC government, the owner of CTA, are honouring current ticket holder's flights but not by filling up spare capacity as is suggested above. AtlasJet does not fly to Stansted so it cannot be filling up its current flights as suggested by teevee. Obviously it would be taking new customers as well as, according to a travel agent's recent telephone conversation, only about 50 CTA passengers are turning up for these flights, I guess because there weren't many willing to risk buying a ticket recently. That's my understanding so far but it'll probably change tomorrow.

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
29/06/2010 00:53

Just a quick point, if you read my post that was exactly one of the points I was making, how could these be EXTRA flights if Atlasjet didn't fly into Stansted in the first place. New routes? Who knows but airlines don't normally manage to get new routes in place in about a week! But a lot of them ARE in the Atlasjet booking engine so they are selling tickets for them, and as I read their website as a KTHY ticket holder you will only get on IF there is an available seat - you don't have priority. And I wonder, as word gets around whether they will fill up with Atlasjet pax - mind you the flights I've been looking at just now were horrendously expensive, BA could be cheaper! Having flown out to TRNC from Heathrow just 3 weeks ago, that route seems to have disappeared.

ibrindley


Joined: 08/03/2009
Posts: 27

Message Posted:
29/06/2010 00:56

flightholiday



Re David Msg 41 (thanks for that by the way) - I am sure you (flightholiday) have been saying it for a week but as I only found out about the CTA problem today (I don't spend my entire life on Cyprus44) and have £2500 worth of flights booked I think I have good reason to panic.

TinLondon


Joined: 20/07/2009
Posts: 171

Message Posted:
29/06/2010 01:00

I don't think North Cyprus has ever had so much recognition.... and front page too!



http://www.heathrowairport.com/

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
29/06/2010 01:42

Speaking as an aviation nut has anyone wondered how Atlasjet are managing to put on these extra flights? I mean we're into the summer season now when you'd expect their resources to be pretty stretched because of their own commitments. I suppose they could be using CTA liveried aircraft, but if flight/cabin crew were contracted to CTA they can't use them as they're part of a company thats had its license to operate suspended. Not like me to be optimistic but I wonder if that's why these 'extra' flights only go into mid July? What's the prospect of 'em transferring old CTA contracted staff to Atlasjet contracts by then to allow them to run a schedule more in line with the former KTHY schedule from somewhere around then?? Just a (hopeful) thought!

Smity



Joined: 14/09/2009
Posts: 826

Message Posted:
29/06/2010 03:20

We booked new flights with Pegasus who said they had put on extra flight to help out.

Yes at a price but we are between a rock and a hard place

teacher3


Joined: 08/05/2009
Posts: 5

Message Posted:
29/06/2010 10:21

Are there any Heathrow flights - we are due to fly out ibn a couple of weeks - no sign yet of ANYTHING FROM THERE

leadfoot



Joined: 11/03/2009
Posts: 67

Message Posted:
29/06/2010 10:31

anyone know if there are flying from Ercan to Gatwick on Friday 2nd July,there has been loads of post about Stanstead but not seen any about Gatwick!!!!



.....Desperate..

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
29/06/2010 10:55

teacher3 see the link in post 49, and leadfoot there's NOTHING on the website or Atlasjet booking engine about any flight to or from Gatwick. As I suggested in post 50, although Atlas might be able to fly one or two extra flights, in the short term at least it must be very doubtful that they'll have the extra crew or equipment not already committed and just sitting about doing nothing, to provide anything like full or even half cover for the old CTA schedule. So I would think its inevitable that some routes and destinations WON'T be served. BUT that doesn't necessarily mean they won't honour your tickets if you can get to some other point of departure, though you'd have to speak to them (Atlasjet) about it.

ibrindley


Joined: 08/03/2009
Posts: 27

Message Posted:
29/06/2010 19:35

The information on KTHY website is complete gobbledygook. You would have thought they could have found a decent translator!

nilmoney


Joined: 29/12/2008
Posts: 122

Message Posted:
29/06/2010 19:38

Hi Fellow stressed out travellers



Has anyone had their tickets honoured by atlas yet?

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
29/06/2010 20:23

Yes, my wife got on the 10:30am Ercan to Stansted this morning arrived in Stansted at 14:30 Plenty of room, NOT!

billyboy1


Joined: 01/06/2009
Posts: 590

Message Posted:
29/06/2010 20:28

Malsancak



can u tell me did the plane just land in turkey or was there a transfer, the reason i ask is my 80 year old grandmother was due to fly on monday 5th to birmingham, but atlas have told her to go on saturday and wait and she may be able to get on but has to fly to stanstead,



am worried about her making the journey as it is without all the hassles



thanks in advance

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
29/06/2010 20:53

it was the normal wait on the tarmac billyboy1, nice stewardesses but pity about some of the passengers.

billyboy1


Joined: 01/06/2009
Posts: 590

Message Posted:
29/06/2010 21:44

thanks for that, i heard from atravel agent friend today that a flight on sunday was stuck in istanbul for 12 hours, so i was abit concerned

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
30/06/2010 00:32

From what I'm hearing I'm guessing that to make sure you get on an Atlas flight with a KTHY ticket you have to be there REALLY early to make sure you're at the head of the crew practically before anyone else arrives ...

mickyron


Joined: 05/07/2009
Posts: 130

Message Posted:
30/06/2010 00:37

Can anybody tell me if the Monday Birmingham flights are still opperating please.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
30/06/2010 07:57

Got to add, Atlas are NOT putting on extra flights yet. They are not even covering the existing flights that KTHY would have done. This is why it is such a mess.



From talking in travel agents and our experience yesterday they are only putting on flights as they have flight and crew, they are not even using the times take off and landing slots of KTHY. Since the decision was made on sunday they have gradually been adding flights to their roster so hopefull within a week they will have more than just 3 flights to Stansted this week (KTHY normally about 8/9 per week).



If you are not in a hurry just keep trying phones internet etc. We had to be in England on Thursday so had to bite the bullet and pay a small fortune for another flight. Will complain and try to get money back but.........

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
30/06/2010 09:07

teevee, being really early isn't the most important thing as there seems to be huge groups of people pushing into the front of queues pretending that they had been there since the day before. Unless you and the rest of the queue are prepared to stand your ground you may find that it become survival of the fittest. If you try to stand your ground on your own you may find the sheer weight of these groups will push you back away from the desk. Read cyprusishome's account of his experience yesterday

http://www.northcyprusfreepress.com/2010/06/29/choas-at-ercan-airport-men-allegedly-push-in-front-of-women-children-and-disabled/

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
30/06/2010 10:15

Malcolm, I hope people notice that. Its the detail that people need to know, especially if they have disabled people or really young children with them. David, I think that is what people should get into their heads. Atlas are highly unlikely, without being able to get their hands on extra equipment and flight/cabin crew to be able to even half cover the the old KTHY schedules. Perhaps after 11th July they might try to cover some of it, but on a much reduced frequency and from a very reduced number of airports.

3gmifi


Joined: 18/05/2010
Posts: 40

Message Posted:
30/06/2010 12:08

A frequently askjed section ahas been added to the ATlasjet site in relation to the KTHY tickets http://cmss.atlasjet.com/en/faq it looks like from the wording they are trying to get back some of the same slots that KTHY were operating if you interpret the following question that way :

I have a ticket purchased for KTHY flight. Will the flights remain within the same schedules, and the same flight numbers?



Until further notification, new flights will be operated with a different Atlasjet flight number and time. For future flights please check the schedule through our web site.

teevee


Joined: 23/06/2010
Posts: 21

Message Posted:
30/06/2010 13:16

I wouldn't interpret it that way at all. Its quite clear they are Atlasjet flights, different flight number and different TIME so can't be same slot.

suewhitt


Joined: 01/07/2010
Posts: 2

Message Posted:
02/07/2010 02:52

We were on the Tuesday flight to Stansted, should have flown to Birmingham on Monday, but Atlas are not flying there at the moment (or so we were told) It was as bad as reported in post 64-a free for all, first come first served. We saw a group of young women constantly trying to push to the front of the queue,one of our transfer drivers went to speak to them and were told they could not speak to them as they were ladies - not! Myself and another 5ft woman tried to confront them but were told it would be us that got arrested as we were Brits.Security were not interested.As soon as the check in desk opened,they coolly walked to the front, spoke to the check in person and were checked in straight away.

When we got to check in there were 3 seats left and many people behind us, including elderly people and families.There were no problems with our CTA tickets being accepted but not the greatest experience and we had a further 2 hour journey to Birmingham, glad to be back is all I can say!

Smity



Joined: 14/09/2009
Posts: 826

Message Posted:
02/07/2010 13:17

Glad we rebooked with Pegasus sound like an absolute night mare

Smity



Joined: 14/09/2009
Posts: 826

Message Posted:
02/07/2010 13:21

If you go on atlesjet website and click on the CTA Link

you can read for yourself, in the FAQ Atlas are offering seats but only if they are spare, and to the nearest destination which may not be the destination you originally booked

onestop


Joined: 31/10/2009
Posts: 214

Message Posted:
02/07/2010 14:32

A question: Our family have numerous tickets booked to London Gatwick and Manchester over the summer. These are not the cheapest tickets and are/were changeable. Obviously there is no option to change these tickets to a later date ( like 2011) when this mess is sorted out. By not offering the option to change tickets is the airline in breach of contract? do you think we would have any luck claiming back on CC? Thanks