O2 and Iphone whats the problem?

rocky


Joined: 17/10/2007
Posts: 1749

Message Posted:
13/01/2009 19:58

I tried to obtain and Iphone thro Carphone Warehouse and direct thro O2 today and was ready to sign a contract to get the Iphone free....both the sales people said I had failed the credit scoring (something that has never happened to me in my life before and a little surprising as an ex Bank Manager who understands this credit scoring thing.) I was wondering if any others have experienced the same problem, Doess thisindicate that perhaps these companies are after more money for themselves there may be other reasons such as cashflow issues!!! Would we getthe depoist back if thr companies went down the tubes?? We have seen whats happened to Woolworths and a few others and even Chrysler appear to be struggling. I will not on principle ever pay a deposit on a mobile phone where I am locked into an 18 month contract so they can stuff it. (this was of course in the UK)

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
13/01/2009 20:45

Rocky. Challenge their decision if you think your credit score us ok. You can send £2 off to experian and obtain your credit reference to check that you have no adverse on your file.

rocky


Joined: 17/10/2007
Posts: 1749

Message Posted:
13/01/2009 20:49

Yes thanx I realise I can challenge experian but I have never exereinced this before anywhere and wondered if there is a hiddenr agenda with perhaps O2 or Apple needing cash. If say half million subscribers put down a £100 thats a lot of dough £50mfor the company and .....if it goes belly up... where does the money go. Is this corporate greed?

TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
13/01/2009 21:21

The criteria for new Pay Monthly Contracts through all suppliers of mobile phones has been raised. Defaults on paying has risen to 20%. An acceptable risk used to be 5% but in the last year figures are escalating.



It is not nice to have to tell people they've failed the credit check. It is one of the nastier things customer have to be told and then usually have the customer go off on one at you.



Also the phone companies have been hit lately as their credit rating within the banking sector has collapsed and they are having to raise revenue through their subscribers. So they need to be more careful who gets a phone.



Pay as you go phones are the sector likely next to feel the pinch. Expect rises in call charges soon to pay for the bad debts of pay Monthly Customers who default, and since Europe has made tham cut charges on Data Traffic and Calls Internationally their revenue has taken another kick in the teeth.



Souce: Phone4U employee

rocky


Joined: 17/10/2007
Posts: 1749

Message Posted:
13/01/2009 21:23

their selection criteria must be too tight for me to be refused, they must have financial issues so which company will go under first then?

TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
13/01/2009 21:24

You may have more luck through the newspaper advert companies. Many have taken on people although they don't meet the high standards of some by giving the networks guarantees on payment.



Basically: You default, they pay. Then they chase you for payment, not the phone company.

Turbo


Joined: 24/12/2006
Posts: 833

Message Posted:
13/01/2009 21:25

Rocky, I have never heard of such a thing, they want your credit card info and they want a deposit? , sounds like a load of bull.

Thats the whole purpose of a credit card is that if you default or break the contract they will take what is the agreed amount from your credit card.

They cant have both or shouldn't .

Try a different company ( ps, there is no chance of Apple going belly, not with their popularity).

I have an Iphone , they are great, is it the 3G you would be getting? in the states they are $199 US.

rocky


Joined: 17/10/2007
Posts: 1749

Message Posted:
13/01/2009 21:59

I was in the states over christmas and we lost my wifes Iphone. twas my fault of course. On the return journey we called at MacDonalds for a coffee where we thought we had lost it and one of the staff at McDonalds had handed it in and they kept it for 10 days to see if it was claimed. Brilliant it still works but I cant get one !!!!

rocky


Joined: 17/10/2007
Posts: 1749

Message Posted:
14/01/2009 19:30

it does not look as if anyone else is experiencing problems with O2 and IPhone so praps I am a bad risk after all

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
14/01/2009 20:13

Rocky. I've had my iPhone for about 8 months now.Cost nothing, on a 18 month contract though.

cmriver1


Joined: 10/11/2008
Posts: 34

Message Posted:
14/01/2009 23:37

i just can't believe you can get an iphone for no charge other then a contract. i just paid $299. for my iphone here in the US with a two year contract. that is not right of Apple charging different rates in different counties.

rocky


Joined: 17/10/2007
Posts: 1749

Message Posted:
14/01/2009 23:58

I wanted a £45 monthly contract which would have meant the Iphone 8g was free, But in spite of my excellent credit rating Carphone Wraehouse wanted an additional £150 deposit so I told them to get lost. I also tried O2 and thay also wanted a deposit of £100 again I told them what to do. I looked at the O2 internet site and thier requirements were unclear although there was wording in their T & C which implied they could take a further deposit of my credit card if they so desired. I found this unacceptablel and terminated my application. How many of us read the T & C when we decide we want something off the internet I dont normally but I dont trust the mobile phone providers and the networks anymore.

Turbo


Joined: 24/12/2006
Posts: 833

Message Posted:
15/01/2009 02:03

Whenever there is a lot of small print, it makes me more suspicious and I just dont even bother reading it, just forget about, there are so many clauses and conditions , taking your first born if you default.

Best thing I did, I bought an "unlocked" Iphone 8gig" online which can be used with any SIM card.

I use it in the US with T Mobile and then when I go to cyprus I put my Telsim card in and its fine.

Might be a bit pricey but worth it in the long run with NO CONTRACT..

breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
15/01/2009 13:59

Try a BlackBerry.

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
15/01/2009 14:03

Turbo. How do you get on with updates for the iphone if you are using a

T Mobile simcard and Telsim simcard ?

heyyy


Joined: 05/04/2010
Posts: 3

Message Posted:
06/04/2010 00:05

I have just brought an I Phone 3GS from the UK which is on Orange Pay as u go..I would like to use it in TRNC with my Turkcell sim but I need to get it unblocked. I have heard some horror stories that you can mess it up if not done properly and you cant get updates and other things to function properly...I have looked at a few unlocking websites and i have heard that you can get it unlocked here too...not sure what to do...any advice would be much appreciated??

greenman


Joined: 16/02/2008
Posts: 526

Message Posted:
06/04/2010 00:12

Message 16. Take a look at this link. There are several helpful people on there, AllyTT in particular.

http://www.cyprus44.com/forums/33073.asp

andrew4232



Joined: 04/07/2009
Posts: 1543

Message Posted:
06/04/2010 09:08

i seem to remember years ago its was the same thing with carphone warehouse, i told them to stuff it and went stright to 02 no problem whats so ever with them