cta-atlasjet very useful info

mermaıd


Joined: 26/06/2010
Posts: 32

Message Posted:
30/06/2010 12:16

http://cmss.atlasjet.com/en/faq

TopTen


Joined: 15/04/2009
Posts: 1246

Message Posted:
30/06/2010 16:18

It's about as useful as mud they are not operating any flights to or from Manchester and only a couple from Stanstead the rest are to Turkdy and back

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
30/06/2010 17:34

TopTen. mrsgee on another thread says she returned from Mancheser with Atlas early this morning

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
30/06/2010 18:01

Yes, Top Ten, travelled with Atlasjet from Manchester this morning, very early - 12 hours earlier than CTA flight should have been. As I said though it seems that people were not being informed. Same might happen again on Saturday. The flight number is very similar to CTA, but changed from YK664 to KK9664. If you look on the Manchester Airpport website the day before then you may see the flight appear scheduled for 15 mins past midnight, it went to Antalya then on to Ercan.

zcacmxi


Joined: 30/11/2008
Posts: 388

Message Posted:
01/07/2010 12:10

So you booked a daytime flight with CTA, but they are flying you with a nightflight with AtlasJet...

You are probably due some refund / compensation?

mrsgee


Joined: 23/06/2009
Posts: 396

Message Posted:
01/07/2010 12:14

zcacmxi, I think that is splitting hairs a little. Given the situation a lot of people find themselves in, and the worry they have, I think I have been lucky to get back pretty much on time, with an excellent airline. I don't think claiming a few pounds in compensation is going to help anyone.....at least I have not had to pay extortionate prices now being charged.

zcacmxi


Joined: 30/11/2008
Posts: 388

Message Posted:
01/07/2010 12:26

mrsgee, I agree with you... Probably not worth the hassle of dealing with TRNC/KTHY for any amount of money, big or small. Best to cut your losses for an easy life...

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
01/07/2010 12:48

mind you, if it were the credit card company you were claiming from.

mermaıd


Joined: 26/06/2010
Posts: 32

Message Posted:
01/07/2010 12:54

better than nothıng topten

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
02/07/2010 00:54

Sue - with the complaints I hear from clients who have all booked with others well done that is a far more positive attitude to the situation in your Msg 4 & 6.

It's nice to hear someone with a positive view thank you. All the agents and operators as well as the staff at the airlines need a little positive thinking to help us to help you.

Tom http://www.flightholiday.co.uk

suewhitt


Joined: 01/07/2010
Posts: 2

Message Posted:
02/07/2010 02:52

I agree with post 6, we arrived back in Stansted on Tuesday, (originally should have flown to Birmingham on Monday with CTA) although things could have been handled better at Ercan, our original tickets were honoured by Atlas and we are just glad to be home.

Haydock


Joined: 01/07/2010
Posts: 14

Message Posted:
02/07/2010 09:21

Hello,



The Manchester to Anatalya flight, 17 JULY 2010, is down on Atlas web-site as FULL.



It is highly likely the CTA Mcr-Dalaman flight won't exist. Atlas FAQ says turn up anyway with your CTA tickets.



It will be interesting to see how the CTA passengers down for the Manchester to Dalaman flight on the same day will be able to get on a full plane??

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
02/07/2010 09:54

Haydock, look on the bright side, if they were making room for CTA ticket holders then you would expect a FULL response to any attempt to book a seat.

susie123


Joined: 01/07/2010
Posts: 13

Message Posted:
02/07/2010 15:57

The manchester/antalya flight usually goes once a week on a Wednesday so for those booked on the 14th July I wouldn't say that the alternative on the 17th (75 hours later) is a viable option for us so I'm putting my credit card claim in

kgb59


Joined: 02/07/2010
Posts: 2

Message Posted:
02/07/2010 18:15

We dont travel till 1st Aug from stansted to Antayla, should i worry ? there is so much different info about !!!

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
02/07/2010 18:55

Kevin Msg 15 - There is very little information mainly speculation and rumour - my thought is start to worry two weeks before you travel if things are still in chaos and you dont know what to do.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
05/07/2010 23:30

News on Cyprus Turkish Airlines - Go to look at the Flights 2010 and 2011 thread

http://www.cyprus44.com/forums/39106.asp Msg 9

millerman


Joined: 30/06/2008
Posts: 21

Message Posted:
06/07/2010 11:35

I'm off to Paradise Holidays in Bromley as advised by the Atlasjet website. We have seats booked with CTA from Stanstead to Ercan on 30th July, returning 16th August. I will let you know what happened when I get back ...

silcuty21


Joined: 24/05/2010
Posts: 208

Message Posted:
06/07/2010 11:45

millerman



check with them wht tickect you purchased chance are its less than 21 days its a charter tickect

which they bulk buy the law is on your side you are entililed to a full refund even if the flight is changed by more than 12 hours



check the tickect if its "bt" you get a refund my friend got one they tried to say they were a tickect provider

after contacting the atol department atol advsied they must pay



good luck everybody should check saves you calling credit card and you get a refund if not atol pays





sylv

silcuty21


Joined: 24/05/2010
Posts: 208

Message Posted:
06/07/2010 11:46

ps tell us all how you got on you will save a lot of people heartache

charlie15


Joined: 23/04/2008
Posts: 131

Message Posted:
06/07/2010 11:53

Is there any information about the Manchester & Birmingham CTA flights to Ercan.



Atlas Jet (if you can get on) only seem to fly out of Stanstead.







I have friends due out this weekend from both airports.



They have not been contacted by anyone to say if the flights are operating . One booked with Cyprus Premier.



They are not answering any of the numbers.



Both have emailed me saying "see you soon" but obviously are unaware that there is any problem.



I have told them to enquire where booked but I'm surprised that the UK operators are not contacting ticket holders.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
06/07/2010 12:19

Quite honestly if you are thinking of getting an Atlasjet/CTA flight then think again. I was going with 4 grandchildren to take Saturday's 0945 flight from Stansted to Ercan. Out of interest I just tried booking tickets on the flight, having done the same a few days ago. Previously there were tickets available but now the plane is FULL!!! I'll be flying to the south from now on, something I thought I'd never do. Even when/if they sort the problem out I'll never use CTA/Atlasjet or any of its variants.

millerman


Joined: 30/06/2008
Posts: 21

Message Posted:
06/07/2010 13:31

Just back from Cyprus Paradise in Bromley as per message 18. I was told to e-mail kthytickets@cypruspremier.com and give them all the details. They said they have a call centre to put people on Atlasjet flights. These are filling up quickly. All I want is a firm "no flights available" and then I'll happily book with Easyjet, but I can't afford to pay for new tickets unless I am guaranteed a credit card refund.

kimmi-b


Joined: 19/07/2010
Posts: 1

Message Posted:
20/07/2010 07:29

Hi.

I brought a cta ticket for 2 people about 8 weeks ago and I had no idea the airline had trouble! When the airline went bankrupt I was searchin frantically to try and find out some information! Finally a brake throught. My boyfriends nan booked her flights with a travel agent and she managed to change her tickets over to atlas jet tickets for an extra £25 each! Altough we had to pay more money it was worth it to secure our place on a flight! As I was gettin nothing from all the call centre's and the internet I decided to go to the travel agents and ask for my tickets to be changed over! They had no problem doing this! The family have now flown out to ercan from stanted with no problems other then a slight delay with the plane getin back from turkey! Now we have atlas jet tickets and we will be flyin out on the 11th of august the same day as with cta just an earlier time! Please guys I no its hard not to stress but seek advice from your local travel agents which fly's atlas jet! You

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
20/07/2010 12:32

kimberley Msg 24 - It's nice to hear the good news, thanks

Kimberley's point - Buy from an agent or tour operator they normally have more control and knowledge (some are more helpful and others sadly are not).

Mrwilson



Joined: 31/10/2008
Posts: 470

Message Posted:
20/07/2010 13:20

My sister bought her flights with CTA online. I printed off my sisters CTA tickets (she had emailed me a copy) and took them to the office in Kyrenia and they changed them all over for me at NO charge. She has had to come a couple of days earlier but as I haven't seen her for a year it's not big issue. I asked the agent at AtlasJet to email all the etickets to me which I forwarded on to my sister. She was absolutely thrilled as I was, as it had been very stressful not knowing what was going on. I am now looking forward to her arrival on 5th August



So my point is if you have friends or family that are having difficulty with their flights in the UK, you can sort it for them by getting them to email you their tickets and taking them to the office to be changed at no charge.



Rachel