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jokers2theright


Joined: 18/02/2008
Posts: 174

Message Posted:
23/02/2008 12:39

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Message 1 of 9 in Discussion

Dogiturk Kyrenia - Went to pay my bill (offices have moved by the way) but their VİSA card was not working and İ didnt have the cash or cheque. I asked them to make a note on the system to this effect and give me 2 days grace until their Card machine was up and running but they didnt and cut me off. Can anyone let me know if I am supposed to take their digibox back and if a fine is incurred if not.



ukturk



Joined: 01/09/2007
Posts: 1974

Message Posted:
23/02/2008 12:50

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Message 2 of 9 in Discussion

hi jokers

normally you can go up to two months without them cutting you off, if you going to cancel your contract, you should call digiturk customer care on 0392 223 6000 then tell them you want to cancel pay all outstanding bills, but make sure you do this before the 3rd of each month otherwise you will be billed for another month, once you have done this then you MUST return the box with the remote control and the scart lead otherwise you will be fined big time, in some cases i have heard that digiturk have fined customers for non return of boxes up to a 1000, so ill get that box back to them asap

hope this helps

ukturk



Bob / Anne


Joined: 01/11/2007
Posts: 39

Message Posted:
23/02/2008 14:29

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Message 3 of 9 in Discussion

Hi Jokers2the right

Were abouts is the new Digiturk office?



Bob.



TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
23/02/2008 15:36

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Message 4 of 9 in Discussion

It's between the Bellapais Traffic Lights and the Girne, Lefkosia, Lapta roads roundabout, opposite Extend Interent office and next to Ramseys cloths store.



J2R,

Phone the number on the back of your Digiturk card and speak to them in Istanbul. They'll take payment over the phone and turn you on within the hour.



Nglbarnes



Joined: 08/02/2008
Posts: 89

Message Posted:
24/02/2008 19:52

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Message 5 of 9 in Discussion

Following on from advice on this forum I called into the new digiturk office to enquire about paying an annual fee up front 216YTL and free installation but they were having none of it. Yes 216YTL annual fee but also 200YTL installation and 70YTL for something else??

Has anyone managed to get the 216YTL and thats it deal????



ukturk



Joined: 01/09/2007
Posts: 1974

Message Posted:
24/02/2008 21:53

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Message 6 of 9 in Discussion

hi mate

i gave this info on this offer and its 100% right it even has got it on their website you dont pay for install if you havent got a dish you do have to pay 45ytl for it i have the link where it says on their website

http://www.digiturk.com.tr/kampanyalar/1_yil_taahut.aspx

its in turkish but bascally it says if you chosse ekonomik paket and sign a year contract saying you ownt cancel you are entitled to this offer

and a link where it says the cost of the years package

http://www.digiturk.com.tr/package/?packageID=4

belive you me i have helped over 20 people get connected on this package thru my digiturk mate, if they still are having none of it tell them you will phone istanbul head office and take it up with them their number is 0212 473 73 73

hope this helps

ukturk



Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
25/02/2008 00:54

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Message 7 of 9 in Discussion

Btw, digiturk in north cyprus have their seperate website (in Turkish)



http://www.digiturkkibris.com/



speedster


Joined: 20/06/2010
Posts: 242

Message Posted:
06/01/2011 13:35

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Message 8 of 9 in Discussion

could someone please give me the phone number for digiturk office in girne thanks.



nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
06/01/2011 14:12

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Message 9 of 9 in Discussion

Speedster I have posted a number on your other thread as this one is almost 3 years old!



Chris



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