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hsbc, girne -opening an account

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rogspur


Joined: 16/12/2008
Posts: 78

Message Posted:
12/08/2009 21:40

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Message 1 of 16 in Discussion

Hello

Does anyone have the local English representative Name / contact number / email address please for the above bank to discuss opening an account



Many Thanks



andrew4232



Joined: 04/07/2009
Posts: 1543

Message Posted:
12/08/2009 21:47

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Message 2 of 16 in Discussion

just call in and see them there very helpful



Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
12/08/2009 21:57

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Message 3 of 16 in Discussion

Take a packed lunch with you!



Richard



cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
12/08/2009 22:00

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Message 4 of 16 in Discussion

You could contact Aylin she speaks very good English and is very helpful



This is her email address - aylinsolunoglu@hsbc.com.tr

E-mail Address(es):

aylinsolunoglu@hsbc.com.tr



Cooper



lapta6


Joined: 10/07/2009
Posts: 19

Message Posted:
12/08/2009 23:40

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Message 5 of 16 in Discussion

this is Julie's e-mail address at the HSBC

juliedawnyounger@hsbc.com.tr



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
13/08/2009 00:42

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Message 6 of 16 in Discussion

Julie is very good - but on part time so book in with her early to make sure you get her.



Experienced both in the UK and in TRNC with HSBC so understands your needs and also the limitations of the local banking system.



negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
13/08/2009 09:29

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Message 7 of 16 in Discussion

unless you have plenty of time on your hands, i suggest you think of an alternative bank....





I have been with Creditwest for over 12 months and their service is very quick, plus interest rates on savings (if you are lucky enough to have them) are higher than HSBC.....



Tenakoutou



Joined: 27/07/2009
Posts: 4110

Message Posted:
13/08/2009 10:02

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Message 8 of 16 in Discussion

Richard says: 'Take your packed lunch with you...'



Take a sleeping bag, as well!



Interminable queues @ HSBC seem to be the norm.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
13/08/2009 13:33

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Message 9 of 16 in Discussion

Msg 8 & 9



Msg 8 - One good reason to go with HSBC is that they are a part of HSBC Turkey which is a part of the global HSBC network. Their rates may be a little lower but you can be fairly sure that they are secure.



Msg 9 - From my experience - neither a packed lunch nor a sleeping bag if you have an apointment (maybe a 20 minute wait in case someone has overrun but not worse)



Of course the interuptions are always there as in any Turkish / Cypriot office. More often than not (again only from my experience) they are Brit's or Expats who want Julies attention while she's with you. Just smile and enjoy it's Cyprus.



Ozbey


Joined: 04/03/2009
Posts: 304

Message Posted:
13/08/2009 17:15

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Message 10 of 16 in Discussion

Rogspur,



Why do you want to become a customer at such a poor customer service bank?



Just because you recognise the name from the UK doesn't make them any good.

I was a customer of theirs for 6 years, but was always made to feel that I was working for them, not them for me. It even took me 2 days to close my accounts!



I am now with three other local banks. Much better service, much quicker, just as secure ( from all my Turkish bank security enquiries), and, as a bonus, they all also pay better interest rates (Sterling and Lira).



I repeat - Why do you want to join them??????????????????



Regards,

Ozbey.



Navek



Joined: 01/06/2008
Posts: 2656

Message Posted:
13/08/2009 17:40

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Message 11 of 16 in Discussion

Went into HSBC, Girne yesterday, to change a 20 note to lira.

Was told by the female staff member at the far right of the counter, app 2.20pm.

that I needed my passport, to which I replied "that I have an account here"

"no you need your passport"

I then left the bank.

My daughter then went in, asker to change a 20 to lira.

"Passport"

My daughter said

"no, but I've got my driving licence"

"yes, that's OK"

and changed the 20 to lira.

Now why didn't she give me that option, I had my drivers licence with me.

As far as I'm concerned she was just trying to be an awkward banker.

Have been avoiding that place like the plague recently,

and will do in future.

Glad there's internet banking.



A very unhappy Navek :-( :-( :-(



Blackpoolfan


Joined: 03/12/2008
Posts: 1568

Message Posted:
13/08/2009 18:11

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Message 12 of 16 in Discussion

Take your lunch sleeping bag and a change of clothes. Thought the service was rubbish shut my accounts nightmare now at Credit West no problem in and out in a flash. Funny that's what the wife say's as well........



LooseBoots



Joined: 08/02/2009
Posts: 1258

Message Posted:
19/08/2009 13:50

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Message 13 of 16 in Discussion

I have e.mailed Aylin at HSBC Girne but no reply. So now trying Julie..............would be nice to get a reply but to be fair suppose they could be on holiday. If anyone has any other contact names my e.mail is :

malcolm_barber007@hotmail.com



Thanks



LooseBoots



Joined: 08/02/2009
Posts: 1258

Message Posted:
19/08/2009 22:48

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Message 14 of 16 in Discussion

Just to let everyone know I have had a very nice and helpful reply from Julie. They offer an appointment when we get out there and yes they have internet banking...............yeah!!! So looking forward to meeting them.



HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
30/08/2009 22:55

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Message 15 of 16 in Discussion

Name: Julie Dawn JOUNGER (J not Y) on my HSBC documentation

Tel No: 0090 392 815 99 82



joandjelly


Joined: 24/02/2008
Posts: 2953

Message Posted:
31/08/2009 10:13

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Message 16 of 16 in Discussion

It is definitely Younger so they must have made a mistake on the documentation. Also just wanted to say that I had to go into HSBC twice last Tuesday and both times it was really quiet and we were served immediately. I just wish their rates were better and then I would move all my money back to them. The internet banking site is really good and much better than the UK one.



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