My private network Q

the2ofus


Joined: 13/02/2008
Posts: 637

Message Posted:
17/10/2010 09:53

Hye

Everytime i try and connect to mpn i keep getting Error 619 message - network adaptor or port not open ! How do i fix this problem - i happens nearly, but not all, the time. Is it just busy ???

Thanks

satranc


Joined: 04/04/2009
Posts: 92

Message Posted:
17/10/2010 10:30

Send them a email from their contact page if no one can resolve it for you here. They have been extremely responsive and helpful when I have had the odd glitch. I think they only work Monday to Friday though so you probably won't hear back until tomorrow morning.

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
17/10/2010 10:34

Hi the2ofus



This could be many issues:



If two or more VPN clients are installed on the computer, ensure only one is running to avoid conflicts. Check both for running applications and also for Windows services.



Firewalls and antivirus programs may be running that block access to the VPN ports. Temporarily disable these to troubleshoot.



Try other standard repairs and troubleshooting steps - reboot the client computer, delete and re-install the VPN client configuration settings, and find others who have working setups to compare for network configuration differences.



http://compnetworking.about.com/b/2009/11/28/vpn-error-61-explained.htm





*I* would :



1/ reboot your PC and remake the connection to your ISP

2/ If you still get the prob - I'd delete and remake the connection to MPN

3/ If you have a anti-virus prog with a built-in in 'internet security' , this could be port blocking.. it is best to use the std windows firewall with a stand-alone a/virus prog.