Monarch Scraps Card Surcharges

Clarissa2


Joined: 12/06/2009
Posts: 1476

Message Posted:
04/06/2011 15:01

Monarch has broken ranks with other budget airlines and scrapped debit-card surcharges.

The airline is currently undergoing a major rebranding and is making moves to win business from rivals Ryan air and Easyjet. By scrapping charges on debit cards and announcing a flat £10 charge per booking for credit-card payments, Monarch is making a clear move to distance itself from its rivals.



Hopefully the move will prompt more companies to end the practice of using processing fees to boost profits.

silcuty21


Joined: 24/05/2010
Posts: 208

Message Posted:
04/06/2011 15:10

CLARISSA2



That good the surcharges are too much but they will put up the excess or something you wait and see

theres always a catch



thanks for the info



sylv

Hector


Joined: 26/08/2008
Posts: 2352

Message Posted:
04/06/2011 15:12

I don't think they should charge for using a credit card at all.

davedee



Joined: 01/12/2008
Posts: 479

Message Posted:
04/06/2011 15:44

How right you are Hector Shops ,Restaurants,fuel stations do not charge!

Yes they are charged by the provider,but banks even charge for receiving cash into business accounts!

It is time all these 'Bolt on's ' were stopped.

kibrisvisitor


Joined: 28/05/2011
Posts: 98

Message Posted:
04/06/2011 15:46

But credit cards will incur a higher flat fee than ever: £10 per booking !

Clarissa2


Joined: 12/06/2009
Posts: 1476

Message Posted:
04/06/2011 16:30

Re: Msg 5,



It's what one paid more or less before per ticket, now it is per booking, no matter how many seats.

wanderer


Joined: 05/02/2009
Posts: 1653

Message Posted:
04/06/2011 17:30

The charge to the airline is higher on a credit card instead of pence it can be a % of the cost

banks are ripping off as well as airlines/suppliers

But by using a credit card on £100+ purchases you have protection if the supplier /airline goes bust

Read about super complaint from Which thats started the movement or ducking and diving

http://www.dailymail.co.uk/news/article-1371434/Spiralling-credit-card-charges-brings-super-complaint-consumer-watchdog.html

kavenkoy


Joined: 10/04/2008
Posts: 1787

Message Posted:
04/06/2011 22:04

CC charge to retailer 2% or less.



most flights i would think monarch sell average £100 to £175 .....so really the customer should pay £2 to £3.5

so paying £10 is still overcharging and making profit.



they charge more than enough for baggage as they all do.



top and bottom is flight prices advertised should be the price you pay ,its false missleading advertising and dont how they have not all been fined by advertising standards agency .



kav

Turtle


Joined: 28/05/2007
Posts: 2669

Message Posted:
04/06/2011 22:12

The more trade you do the less % you pay as a company, I would guess with Monarch,s turnover the would pay less than 1% in charges from the card company.



What Monarch need to address is hand luggage,......jeeez the trouble it causes on most of their flights some people take the kitchen sink as hand luggage.





45mins delay on our last flight cos they were busy sizing, weighing and generally squabling with passengers about their hand luggage.

bondyboy


Joined: 15/05/2009
Posts: 67

Message Posted:
05/06/2011 00:17

if put in eletron card which is free and use debit card it dose not charge you. i been doing for years some other sites you can do it to

Pandy


Joined: 27/08/2010
Posts: 171

Message Posted:
05/06/2011 17:15

What they give with one hand ...they will take with the other.



Abolishing debit card fees is great but no doubt Monarch will add an 'extra' charge onto something else

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
05/06/2011 18:22

Turtle. In January on our return to Manchester with Monarch the plane was full of Cypriot students returning to UK, hardly any of them had hold luggage, we were restricted to 10kg but what they brought on was uneblievable 2 or 3 bags plus laptops, we were delayed 1hr while room was found for them, they should have been taken back to checkin and made to pay for hold luggage, they were nowhere to be seen at the carousel in M/c. and the noise level on the plane was horrendous.